Company lists · Data refreshed September 2026
Top 25 Contact center consulting services based in Colombia
RevenueBase identified 124 contact center consulting services headquartered in Colombia as of September 2026 and tracks 11,591 professional contacts across them, including 468 with verified work emails. Bogota is the largest hub.
This list covers contact center consulting services headquartered in Colombia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center consulting services based in Colombia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 4,692 contacts → | ||||
Indirect evidence “Incrementamos la productividad y eficiencia de nuestros clientes- Más de 40 años de experiencia en el mercado- Líderes en Soluciones de Mercadeo, Trade Marketing, Ventas y Gestión…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 2,342 contacts → | ||||
Strong evidence “Más que un contact center y BPO, somos el partner que asegura que la experiencia de tus clientes sea increíble.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 649 contacts → | ||||
Partial evidence “Somos Jazzplat Colombia, un innovador Centro de Atención al Cliente que forma parte de MASORANGE.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 270 contacts → | ||||
Strong evidence “Contamos con más de 13 años de experiencia, en la implementación y operación de servicios de outsourcing, como Contact Center, BPO, Domicilios, Telemarketing, Servicio al Cliente…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 187 contacts → | ||||
Indirect evidence “We build valuable, long-lasting connections through exceptional service, advanced technology, and a people-first approach.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 157 contacts → | ||||
Indirect evidence “Almacontact, compañia del grupo AlmavivA, multinacional italiana con presencia estratégica en América Latina, líder en la transformación digital de los mercados de Customer…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 154 contacts → | ||||
Indirect evidence “Somos el futuro que soñamos-Unimos lo humano y lo digital -Comunicación omnicanal -Evolucionamos la manera de crear conexiones de verdad -Te ayudamos a crear experiencias…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 152 contacts → | ||||
Strong evidence “We provide comprehensive solutions for the improvement of contact center operations, customer service and collections, with VoIP telephony, CRM, Speech Analytics, omnichannel…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 123 contacts → | ||||
Indirect evidence “Somos una empresa de profesionales especializados con 30 años de experiencia en el desarrollo de soluciones para empresas que busquen mejoras en sus procesos logísticos…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 78 contacts → | ||||
Strong evidence “We are a value linking company for Contact Center, BPO, Mobile Communications, and Integrator solutions, with extensive national experience in data products on GPRS/EDGE, 3G…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 62 contacts → | ||||
Strong evidence “En ActivaBPO Contact Center, atendemos tus Campañas de Servicio al Cliente, Secretaria Virtual, Quejas & Reclamos, Agendamiento de citas, Ventas, Cobranzas, Tele mercadeos…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 43 contacts → | ||||
Indirect evidence “Imagine CX es una consultora de negocio que tiene como misión ser aliado estratégico de las empresas desarrollando iniciativas de Customer Experience y transformación digital de…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 43 contacts → | ||||
Indirect evidence “At Hispacontact, we transform the way companies communicate with their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 43 contacts → | ||||
Strong evidence “Somos una empresa que presta servicios de call center / contact center, ofrecemos una solución de call center multicanal (voz, email, chat, WhatsApp, Facebook) en la nube provista…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 34 contacts → | ||||
Indirect evidence “Empresa con amplia experiencia y trayectoria a nivel nacional en el área de TI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 27 contacts → | ||||
Indirect evidence “Bidda IT Solutions es una empresa con mas de 5 años de experiencia en el mercado que comprende sus necesidades y las transforma en soluciones, hechas a su medida, para facilitar y…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 26 contacts → | ||||
Strong evidence “Una empresa dedicada a la prestación de servicio y asesoría de Contact Center (tercerización de procesos de negocio BPO), así como proveedor de soluciones integrales de Telefonía…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 26 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 17 contacts → | ||||
Indirect evidence “Grupo Lanka es una firma de consultoría especializada en CRM y procesos comerciales.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 16 contacts → | ||||
Indirect evidence “With a 20 years experience in definition and CRM project software implementation, we help companies to get best of best by applying best practice and software funcionalities to…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 8 contacts → | ||||
Indirect evidence “Tu equipo atiende clientes en 5 canales diferentes pero sin conectarlos?” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 7 contacts → | ||||
Strong evidence “Consultoria Empresarial, para soluciones en Contact Center y Procesos BPO.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 5 contacts → | ||||
Indirect evidence “Somos una empresa de consultoria en Experiencia del cliente, nos dedicamos a diseñar estrategias y realizar implementaciones de soluciones de experiencia que fortalezcan a…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 5 contacts → | ||||
Strong evidence “ECOVOZ is company that helps others companies to have better contact with their end users, we are VoIP Service Provider, Call Center Solutions, Call Center Outsorcing.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 4 contacts → | ||||
Indirect evidence “CRM focus consultancy company, with experience since 2003, we are leaders in strategic deployment of CRM Tools and Applications in Colombia and latin America.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center consulting services. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center consulting services.
- Partial evidence
- Its own public description names part of contact center consulting services, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center consulting services. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 124 contact center consulting services based in Colombia
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Contact center consulting services based in Colombia at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Colombia, so it is reported there. Company counts and contact totals on this page are exact for Colombia, over 124 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center consulting services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Colombia whose own description of what they do matches “contact center consulting services”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center consulting services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center consulting services, and records with no verified work email. Companies headquartered outside Colombia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 468 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center consulting services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center consulting services are there based in Colombia?
RevenueBase identified 124 contact center consulting services headquartered in Colombia as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Eficacia, headquartered in Cali, tops this list with the largest team on record.
Which city has the most contact center consulting services?
Bogota leads with 32 headquartered companies, followed by Medellin (19) and Bogota D.C. (8).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 468 verified decision-maker contacts tracked across these 124 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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