Company lists · Data refreshed September 2026

Top 25 Contact center consulting providers based in Colombia

RevenueBase identified 158 contact center consulting providers headquartered in Colombia as of September 2026 and tracks 13,334 professional contacts across them, including 532 with verified work emails. Bogota is the largest hub.

This list covers contact center consulting providers headquartered in Colombia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
158Companies
13,334Contacts tracked
532Verified emails
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The 25 largest contact center consulting providers based in Colombia

Ranked by team size
Top 25 of 158 contact center consulting providers based in Colombia, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center consulting providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCali, ColombiaHQ checked Sep 14, 202610001+4,692 contacts →

Indirect evidence

“Incrementamos la productividad y eficiencia de nuestros clientes- Más de 40 años de experiencia en el mercado- Líderes en Soluciones de Mercadeo, Trade Marketing, Ventas y Gestión…”

Source: RevenueBase Database · checked Sep 14, 2026
2Strong evidenceBogotá D.c, ColombiaHQ checked Sep 14, 20265,001-10,0002,342 contacts →

Strong evidence

“Más que un contact center y BPO, somos el partner que asegura que la experiencia de tus clientes sea increíble.”

Source: RevenueBase Database · checked Sep 14, 2026
3Partial evidenceBogotá, ColombiaHQ checked Sep 14, 20261,001-5,0001,424 contacts →

Partial evidence

“Somos el primer call center de Colombia, llevamos 32 años transformando experiencias que generan valor para nuestros clientes.”

Source: RevenueBase Database · checked Sep 14, 2026
4Partial evidenceBogotá, ColombiaHQ checked Sep 14, 20261,001-5,000649 contacts →

Partial evidence

“Somos Jazzplat Colombia, un innovador Centro de Atención al Cliente que forma parte de MASORANGE.”

Source: RevenueBase Database · checked Sep 14, 2026
5Strong evidenceBogotá, ColombiaHQ checked Sep 14, 2026501-1,000270 contacts →

Strong evidence

Contamos con más de 13 años de experiencia, en la implementación y operación de servicios de outsourcing, como Contact Center, BPO, Domicilios, Telemarketing, Servicio al Cliente…”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceMedellín, ColombiaHQ checked Sep 14, 2026501-1,000187 contacts →

Indirect evidence

“We build valuable, long-lasting connections through exceptional service, advanced technology, and a people-first approach.”

Source: RevenueBase Database · checked Sep 14, 2026
7Indirect evidenceBogota, ColombiaHQ checked Sep 14, 202610001+157 contacts →

Indirect evidence

“Almacontact, compañia del grupo AlmavivA, multinacional italiana con presencia estratégica en América Latina, líder en la transformación digital de los mercados de Customer…”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceLa Ceja, ColombiaHQ checked Sep 14, 2026501-1,000154 contacts →

Indirect evidence

“Somos el futuro que soñamos-Unimos lo humano y lo digital -Comunicación omnicanal -Evolucionamos la manera de crear conexiones de verdad -Te ayudamos a crear experiencias…”

Source: RevenueBase Database · checked Sep 14, 2026
9Strong evidenceMedellín, ColombiaHQ checked Sep 14, 202651-200152 contacts →

Strong evidence

“We provide comprehensive solutions for the improvement of contact center operations, customer service and collections, with VoIP telephony, CRM, Speech Analytics, omnichannel…”

Source: RevenueBase Database · checked Sep 14, 2026
10Indirect evidencePereira, ColombiaHQ checked Sep 14, 2026201-500123 contacts →

Indirect evidence

“Somos una empresa de profesionales especializados con 30 años de experiencia en el desarrollo de soluciones para empresas que busquen mejoras en sus procesos logísticos…”

Source: RevenueBase Database · checked Sep 14, 2026
11Strong evidenceBogota, ColombiaHQ checked Sep 14, 2026201-50078 contacts →

Strong evidence

“We are a value linking company for Contact Center, BPO, Mobile Communications, and Integrator solutions, with extensive national experience in data products on GPRS/EDGE, 3G…”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceBogota, ColombiaHQ checked Sep 14, 202651-20064 contacts →

Indirect evidence

“Caracterizándonos por ser una empresa con experiencia en la implementación de soluciones de, OUTSOURCING, DESARROLLOS A LA MEDIDA, BI, CRM.”

Source: RevenueBase Database · checked Sep 14, 2026
13Strong evidenceBogota, ColombiaHQ checked Sep 14, 202651-20062 contacts →

Strong evidence

“En ActivaBPO Contact Center, atendemos tus Campañas de Servicio al Cliente, Secretaria Virtual, Quejas & Reclamos, Agendamiento de citas, Ventas, Cobranzas, Tele mercadeos…”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceBogotá D.c., ColombiaHQ checked Sep 14, 202611-5043 contacts →

Indirect evidence

“Imagine CX es una consultora de negocio que tiene como misión ser aliado estratégico de las empresas desarrollando iniciativas de Customer Experience y transformación digital de…”

Source: RevenueBase Database · checked Sep 14, 2026
15Indirect evidenceMedellin, ColombiaHQ checked Sep 14, 202651-20043 contacts →

Indirect evidence

“At Hispacontact, we transform the way companies communicate with their customers.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceBogotá, ColombiaHQ checked Sep 14, 202611-5043 contacts →

Strong evidence

“Somos una empresa que presta servicios de call center / contact center, ofrecemos una solución de call center multicanal (voz, email, chat, WhatsApp, Facebook) en la nube provista…”

Source: RevenueBase Database · checked Sep 14, 2026
17Partial evidenceTunja, ColombiaHQ checked Sep 14, 202611-5038 contacts →

Partial evidence

“Somos tu aliado tecnológico estratégico para la transformación digital de tu centro de experiencia”

Source: RevenueBase Database · checked Sep 14, 2026
18Indirect evidenceBucaramanga, ColombiaHQ checked Sep 14, 202651-20034 contacts →

Indirect evidence

“Empresa con amplia experiencia y trayectoria a nivel nacional en el área de TI.”

Source: RevenueBase Database · checked Sep 14, 2026
19Indirect evidenceMedellín, ColombiaHQ checked Sep 14, 202611-5027 contacts →

Indirect evidence

“Impulsa tu negocio con soluciones tecnológicas de vanguardia!”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceCali, ColombiaHQ checked Sep 14, 202611-5027 contacts →

Indirect evidence

“Bidda IT Solutions es una empresa con mas de 5 años de experiencia en el mercado que comprende sus necesidades y las transforma en soluciones, hechas a su medida, para facilitar y…”

Source: RevenueBase Database · checked Sep 14, 2026
21Indirect evidenceCali, ColombiaHQ checked Sep 14, 202611-5026 contacts →

Indirect evidence

“ETAIROS CONSULTORES es una empresa conformada por un grupo de expertos en optimización de procesos empresariales, administración gerencial de proyectos, preventa e implementación…”

Source: RevenueBase Database · checked Sep 14, 2026
22Strong evidenceMedellín, ColombiaHQ checked Sep 14, 202651-20026 contacts →

Strong evidence

“Una empresa dedicada a la prestación de servicio y asesoría de Contact Center (tercerización de procesos de negocio BPO), así como proveedor de soluciones integrales de Telefonía…”

Source: RevenueBase Database · checked Sep 14, 2026
23Indirect evidenceBogota, ColombiaHQ checked Sep 14, 202611-5026 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
24Indirect evidenceBogotá, ColombiaHQ checked Sep 14, 202611-5017 contacts →

Indirect evidence

“Grupo Lanka es una firma de consultoría especializada en CRM y procesos comerciales.”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceMedellín, ColombiaHQ checked Sep 14, 202611-5016 contacts →

Indirect evidence

“With a 20 years experience in definition and CRM project software implementation, we help companies to get best of best by applying best practice and software funcionalities to…”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 158 contact center consulting providers based in Colombia

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Contact center consulting providers based in Colombia at a glance

As of Sep 14, 2026
4.0%Verified-email coverage
84.4Average contacts per company
11-50Median size (employees)
29.1%Largest-city concentration · Bogota
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
50
11-50
55
51-200
29
201-500
11
501-1,000
5
1,001-5,000
5
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for Colombia, so it is reported there. Company counts and contact totals on this page are exact for Colombia, over 158 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center consulting providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Colombia whose own description of what they do matches “contact center consulting providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center consulting providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center consulting providers, and records with no verified work email. Companies headquartered outside Colombia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 532 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center consulting providers by metro

  • Contact center consulting providers in Bogota46
  • Contact center consulting providers in Medellin27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center consulting providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center consulting providers are there based in Colombia?

RevenueBase identified 158 contact center consulting providers headquartered in Colombia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Eficacia, headquartered in Cali, tops this list with the largest team on record.

Which city has the most contact center consulting providers?

Bogota leads with 46 headquartered companies, followed by Medellin (27) and Bogota D.C. (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 532 verified decision-maker contacts tracked across these 158 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.