Company lists · Data refreshed September 2026

Top 25 Contact center consulting providers based in Canada

RevenueBase identified 298 contact center consulting providers headquartered in Canada as of September 2026 and tracks 9,835 professional contacts across them, including 1,404 with verified work emails. Toronto is the largest hub.

This list covers contact center consulting providers headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
298Companies
9,835Contacts tracked
1,404Verified emails
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The 25 largest contact center consulting providers based in Canada

Ranked by team size
Top 25 of 298 contact center consulting providers based in Canada, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center consulting providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceBarrie, ON, CanadaHQ checked Sep 14, 20261,001-5,0001,047 contacts →

Indirect evidence

“Bill Gosling Outsourcing India Private Limited (Formerly MattsenKumar).”

Source: RevenueBase Database · checked Sep 14, 2026
2Strong evidenceMontréal, CanadaHQ checked Sep 14, 2026501-1,000589 contacts →

Strong evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 14, 2026
4Strong evidenceHalifax, NS, CanadaHQ checked Sep 14, 2026501-1,000367 contacts →

Strong evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceMontreal, QC, CanadaHQ checked Sep 14, 20261,001-5,000324 contacts →

Indirect evidence

“Atelka Enterprise Inc.(“Atelka”),is now ttec.”

Source: RevenueBase Database · checked Sep 14, 2026
6Strong evidenceToronto, ON, CanadaHQ checked Sep 14, 2026501-1,000306 contacts →

Strong evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 14, 2026
7Partial evidenceMontréal, QC, CanadaHQ checked Sep 14, 2026201-500246 contacts →

Partial evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
9Strong evidenceToronto, ON, CanadaHQ checked Sep 14, 2026201-500201 contacts →

Strong evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceSydney, NS, CanadaHQ checked Sep 14, 20261,001-5,000184 contacts →

Partial evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 2026201-500151 contacts →

Indirect evidence

“We help our customer's clients access services that would otherwise be too complex or overwhelming for them.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 202651-200105 contacts →

Indirect evidence

“Axsium Group helps organizations around the world improve their performance by maximizing the productivity of their people.”

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidenceBoucherville, QC, CanadaHQ checked Sep 14, 202651-20095 contacts →

Indirect evidence

“Aime ton travail.”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceMontreal, QC, CanadaHQ checked Sep 14, 202651-20091 contacts →

Indirect evidence

“Leveraging advanced industry and technical expertise with leading-edge technologies, Thinkmax implements efficient and innovative solutions, streamlining business processes…”

Source: RevenueBase Database · checked Sep 14, 2026
15Strong evidenceCalgary, AB, CanadaHQ checked Sep 14, 2026201-50077 contacts →

Strong evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Sep 14, 2026
16Indirect evidenceRichmond Hill, ON, CanadaHQ checked Sep 14, 202651-20062 contacts →

Indirect evidence

“Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceMorin-heights, QC, CanadaHQ checked Sep 14, 2026n/a61 contacts →

Indirect evidence

“Fondé en 1996, Services Triad est une firme conseil spécialisée dans l’accompagnement stratégique et les études touchant la gestion, les processus opérationnels ainsi que la…”

Source: RevenueBase Database · checked Sep 14, 2026
18Indirect evidenceCalgary, AB, CanadaHQ checked Sep 14, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 14, 2026
19Partial evidenceToronto, ON, CanadaHQ checked Sep 14, 2026501-1,00050 contacts →

Partial evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceLaval, QC, CanadaHQ checked Sep 14, 202651-20047 contacts →

Indirect evidence

“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…”

Source: RevenueBase Database · checked Sep 14, 2026
21Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 14, 2026
22Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 14, 202651-20045 contacts →

Indirect evidence

“Resolute helps companies use technology to their best advantage by assessing their needs and developing efficiencies in processes and systems.”

Source: RevenueBase Database · checked Sep 14, 2026
23Indirect evidenceLaval, QC, CanadaHQ checked Sep 14, 202651-20038 contacts →

Indirect evidence

“Group Elite Communications Inc.”

Source: RevenueBase Database · checked Sep 14, 2026
24Indirect evidenceMoncton, NB, CanadaHQ checked Sep 14, 202651-20037 contacts →

Indirect evidence

“What do chaos, bagels, and cereal have in common?”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceCalgary, AB, CanadaHQ checked Sep 14, 202611-5035 contacts →

Indirect evidence

“You are committed to creating exceptional customer experiences, with the right technology by your side.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 298 contact center consulting providers based in Canada

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Contact center consulting providers based in Canada at a glance

As of Sep 14, 2026
14.3%Verified-email coverage
33.0Average contacts per company
11-50Median size (employees)
21.8%Largest-city concentration · Toronto
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
138
11-50
68
51-200
49
201-500
14
501-1,000
11
1,001-5,000
11
5,001-10,000
2
10001+
3

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 298 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center consulting providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “contact center consulting providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center consulting providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center consulting providers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,404 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center consulting providers by metro

  • Contact center consulting providers in Toronto65
  • Contact center consulting providers in Montreal36

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center consulting providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center consulting providers are there based in Canada?

RevenueBase identified 298 contact center consulting providers headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bill Gosling Outsourcing India, headquartered in Barrie, tops this list with the largest team on record.

Which city has the most contact center consulting providers?

Toronto leads with 65 headquartered companies, followed by Montreal (36) and Calgary (21).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,404 verified decision-maker contacts tracked across these 298 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.