Company lists · Data refreshed September 2026

Top 25 Contact center consulting providers based in Australia

Name: Contact center consulting providers based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 228 companies tracked

RevenueBase identified 228 contact center consulting providers headquartered in Australia as of September 2026 and tracks 2,111 professional contacts across them, including 675 with verified work emails. Sydney is the largest hub.

This list covers contact center consulting providers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

228Companies

2,111Contacts tracked

675Verified emails

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The 25 largest contact center consulting providers based in Australia

Ranked by team size

Top 25 of 228 contact center consulting providers based in Australia, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center consulting providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Professional Advantage	Indirect evidence	124 Walker Street, AustraliaHQ checked Sep 14, 2026	201-500	234 contacts →
	Indirect evidence “Helping organisations achieve more with technology.” Source: RevenueBase Database · checked Sep 14, 2026
2	Acquire Asia Pacific PTY LTD	Strong evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	201-500	178 contacts →
	Strong evidence “Acquire Asia Pacific's professional services are categorised into three major areas; contact centre or call centre (BPO), back office operations and performance based marketing.” Source: RevenueBase Database · checked Sep 14, 2026
3	Unity4	Indirect evidence	Surry Hills, AustraliaHQ checked Sep 14, 2026	501-1,000	132 contacts →
	Indirect evidence “Unity4 helps organisations have better conversations, and get better outcomes.” Source: RevenueBase Database · checked Sep 14, 2026
4	Premier Contact Point PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	11-50	86 contacts →
	Partial evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 14, 2026
5	Startek Australia	Indirect evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	n/a	74 contacts →
	Indirect evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 14, 2026
6	Onecontact	Strong evidence	Sydney, AustraliaHQ checked Sep 14, 2026	501-1,000	54 contacts →
	Strong evidence “As part of Telekomunikasi Indonesia International (Telin) Group, OneContact (formally known as Contact Centres Australia Pty Ltd) delivers over 20 million conversations in…” Source: RevenueBase Database · checked Sep 14, 2026
7	4mile	Indirect evidence	Sydney, AustraliaHQ checked Sep 14, 2026	201-500	49 contacts →
	Indirect evidence “At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…” Source: RevenueBase Database · checked Sep 14, 2026
8	Dipole Group	Partial evidence	North Sydney, AustraliaHQ checked Sep 14, 2026	51-200	48 contacts →
	Partial evidence “We are a specialised consulting company, aiming to help Communication Service Providers and IT companies look at professional services differently.” Source: RevenueBase Database · checked Sep 14, 2026
9	Chameleon Customer Contact	Partial evidence	North Melbourne, AustraliaHQ checked Sep 14, 2026	1,001-5,000	48 contacts →
	Partial evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 14, 2026
10	Customer Driven Solutions	Indirect evidence	Cremorne, AustraliaHQ checked Sep 14, 2026	51-200	44 contacts →
	Indirect evidence “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Source: RevenueBase Database · checked Sep 14, 2026
11	Citrus Group	Strong evidence	Sydney, AustraliaHQ checked Sep 14, 2026	11-50	43 contacts →
	Strong evidence “Contact Centre Recruitment and Staffing Specialists Citrus Group was established in 2013 and today, are leaders in the recruitment of personnel for the contact centre industry.” Source: RevenueBase Database · checked Sep 14, 2026
12	Call Design	Indirect evidence	Chatswood, AustraliaHQ checked Sep 14, 2026	51-200	41 contacts →
	Indirect evidence “Call Design specialises in providing software solutions, support and advice, particularly in the area of Workforce Optimisation, to organisations around the world.” Source: RevenueBase Database · checked Sep 14, 2026
13	KYTEC	Indirect evidence	South Melbourne, AustraliaHQ checked Sep 14, 2026	11-50	36 contacts →
	Indirect evidence “Kytec is a leading Australian systems integrator and managed service provider helping organisations turn technology into a driver of business growth.” Source: RevenueBase Database · checked Sep 14, 2026
14	Rubicon 8	Indirect evidence	Mont Albert, AustraliaHQ checked Sep 14, 2026	51-200	35 contacts →
	Indirect evidence “At Rubicon 8, we understand that technology is now inherent in an organisation’s workflow between staff, clients and stakeholders.” Source: RevenueBase Database · checked Sep 14, 2026
15	Forrest Contact	Partial evidence	St Leonards, AustraliaHQ checked Sep 14, 2026	51-200	33 contacts →
	Partial evidence “If your sales pipeline needs filling, your customer base needs protecting or your team simply doesn't have the capacity to handle every conversation - that's where Forrest Contact…” Source: RevenueBase Database · checked Sep 14, 2026
16	Idea Science	Indirect evidence	Sydney, AustraliaHQ checked Sep 14, 2026	51-200	30 contacts →
	Indirect evidence “Idea Science is now part of the Nexifi Group!” Source: RevenueBase Database · checked Sep 14, 2026
17	Relevate Consulting	Indirect evidence	Brisbane, AustraliaHQ checked Sep 14, 2026	11-50	25 contacts →
	Indirect evidence “Most businesses don’t struggle because of their people; they struggle because their systems aren’t built to scale.” Source: RevenueBase Database · checked Sep 14, 2026
18	ARZO	Partial evidence	Melbourne, AustraliaHQ checked Sep 14, 2026	11-50	22 contacts →
	Partial evidence “ARZO is a boutique Consulting and Managed Services provider helping businesses unlock the full value of their technology investments.” Source: RevenueBase Database · checked Sep 14, 2026
19	Contact 121 PTY LTD	Partial evidence	Adelaide, AustraliaHQ checked Sep 14, 2026	1-10	22 contacts →
	Partial evidence “Contact 121 is a dynamic provider of flexible, affordable full-service, multi-media contact and business process outsourcing (BPO) solutions.” Source: RevenueBase Database · checked Sep 14, 2026
20	Coxswain Alliance	Partial evidence	Surry Hills, AustraliaHQ checked Sep 14, 2026	11-50	20 contacts →
	Partial evidence “Coxswain Alliance (CA) emerged in 2009 from a belief that consulting could be better.” Source: RevenueBase Database · checked Sep 14, 2026
21	Aryon PTY LTD	Indirect evidence	Murrarrie, AustraliaHQ checked Sep 14, 2026	11-50	19 contacts →
	Indirect evidence “We help customers improve business performance by effecting productivity and efficiency gains, integrating technology and innovation, driving business transformation and…” Source: RevenueBase Database · checked Sep 14, 2026
22	Motorone CX	Strong evidence	Mulgrave, AustraliaHQ checked Sep 14, 2026	51-200	18 contacts →
	Strong evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 14, 2026
23	Customer Systems International	Indirect evidence	Williamstown North, AustraliaHQ checked Sep 14, 2026	11-50	15 contacts →
	Indirect evidence “Customer Systems is a Customer Relationship Management (CRM) and business productivity consultancy group that enables companies to run more efficiently and achieve superior…” Source: RevenueBase Database · checked Sep 14, 2026
24	Fonebox Australia	Indirect evidence	Brisbane, AustraliaHQ checked Sep 14, 2026	51-200	15 contacts →
	Indirect evidence “Established in 2008, and part of the j2 Global group of companies (NASDAQ:JCOM), Fonebox is Australia’s leading provider of inbound telecommunications & voice-technology solutions…” Source: RevenueBase Database · checked Sep 14, 2026
25	Lake Corporation PTY LTD	Indirect evidence	Chatswood, AustraliaHQ checked Sep 14, 2026	11-50	13 contacts →
	Indirect evidence “Australian-owned Lake Corporation has supplied and supported specialist solutions since 1992.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center consulting providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center consulting providers.
Partial evidence: Its own public description names part of contact center consulting providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center consulting providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 228 contact center consulting providers based in Australia

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Contact center consulting providers based in Australia at a glance

As of Sep 14, 2026

32.0%Verified-email coverage

9.3Average contacts per company

1-10Median size (employees)

32.0%Largest-city concentration · Sydney

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

134

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 228 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center consulting providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “contact center consulting providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center consulting providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center consulting providers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 675 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center consulting providers by metro

Contact center consulting providers in Sydney73
Contact center consulting providers in Melbourne46

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center consulting providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center consulting providers are there based in Australia?

RevenueBase identified 228 contact center consulting providers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Professional Advantage, headquartered in North Sydney, tops this list with the largest team on record.

Which city has the most contact center consulting providers?

Sydney leads with 73 headquartered companies, followed by Melbourne (46) and Brisbane (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 675 verified decision-maker contacts tracked across these 228 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.