Company lists · Data refreshed September 2026

Top 21 Contact center consulting firms based in Barcelona, Spain

RevenueBase identified 48 contact center consulting firms headquartered in Barcelona, Spain as of September 2026 and tracks 4,069 professional contacts across them, including 277 with verified work emails. Across Spain, Madrid is the largest hub for this category (82 companies); Barcelona follows with 48.

This list covers contact center consulting firms headquartered in Barcelona, Spain, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
48Companies
4,069Contacts tracked
277Verified emails
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The 21 largest contact center consulting firms based in Barcelona, Spain

Ranked by team size
Top 21 of 48 contact center consulting firms based in Barcelona, Spain, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBarcelona, SpainHQ checked Sep 27, 20265,001-10,0002,358 contacts →

Strong evidence

“Emergia is a multinational company specialized in the comprehensive customer relationship management in the field of Interactive Contact Center, the business process outsourcing…”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceBarcelona, SpainHQ checked Sep 27, 20261,001-5,000402 contacts →

Strong evidence

“MST is a leading global provider of Business Process Services, Consulting and Multichannel Contact Centre services, focused on improving the customer experience.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceBarcelona, SpainHQ checked Sep 27, 20261,001-5,000352 contacts →

Indirect evidence

“We are CPM!”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceBarcelona, SpainHQ checked Sep 27, 20265,001-10,000305 contacts →

Indirect evidence

“The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceBarcelona, SpainHQ checked Sep 27, 202651-20059 contacts →

Partial evidence

“Contec Consulting es una consultoría independiente de telecomunicaciones, con capital 100 % nacional y creada en el año Damos soporte a nuestros clientes en los siguientes pilares…”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceBarcelona, SpainHQ checked Sep 27, 202651-20040 contacts →

Indirect evidence

“Somos aliados estratégicos de nuestros clientes, con foco en la innovación, la eficiencia y la experiencia cliente, con más de 20 años de experiencia.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceBarcelona, SpainHQ checked Sep 27, 2026201-50034 contacts →

Strong evidence

“At our contact center company, we pride ourselves on providing top-notch customer service that goes above and beyond what our competitors offer.”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceBarcelona, SpainHQ checked Sep 27, 202611-5033 contacts →

Strong evidence

“ADI CONSULTING Experience & Efficiency es la primera consultoría de operaciones de Contact Centers especializada en la mejora de los procesos de las áreas de Planificación…”

Source: RevenueBase Database · checked Sep 27, 2026
9Strong evidenceBarcelona, SpainHQ checked Sep 27, 202651-20026 contacts →

Strong evidence

“Somos el CONTACT CENTER para los MOMENTOS DE LA VERDAD < 15 años ofreciendo un servicio de atención al cliente de alto valor añadido.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceBarcelona, SpainHQ checked Sep 27, 202651-20025 contacts →

Partial evidence

“Call Center Barcelona is made up of a team of dedicated professionals offering a unique outsourcing service.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceBarcelona, SpainHQ checked Sep 27, 202651-20022 contacts →

Strong evidence

“En Grupo Dtel, estamos dedicados a facilitar servicios de Contact Center, especializándonos en ventas y fidelización al cliente.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceBarcelona, SpainHQ checked Sep 27, 202611-5013 contacts →

Partial evidence

“Contec Consulting nació hace más de veinte años para guiar a las empresas en el cambiante sector de las telecomunicaciones.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceBarcelona, SpainHQ checked Sep 27, 202651-20013 contacts →

Strong evidence

“grupo empresarial formado por las compañias: Contact Center Institute, Smartcex, Clicc y Barcelona Customer Congress”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceBarcelona, SpainHQ checked Sep 27, 202611-509 contacts →

Partial evidence

“Celtic Consulting es una consultoría en el sector de las Telecomunicaciones con un equipo altamente experimentado, que trabaja para contribuir al éxito de la estrategia de…”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceBarcelona, SpainHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Nuestro objetivo es ayudar a madurar digitalmente a las empresas desde toda la operativa con clientes.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceBarcelona, SpainHQ checked Sep 27, 20261-107 contacts →

Partial evidence

“Imantic es La Consultora, nacida en el sector de la Formación, para hacer crecer tu centro de formación.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceBarcelona, SpainHQ checked Sep 27, 202611-506 contacts →

Indirect evidence

“Si definiésemos a CaslteCRM en pocas palabras, diríamos que somos un equipo joven apasionado por ofrecer las mejores soluciones CRM del mercado, tanto a nivel tecnológico como a…”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceBarcelona, SpainHQ checked Sep 27, 202611-503 contacts →

Partial evidence

“BoostCall, centre de relation client, spécialisé dans la prise de rendez-vous BtoB et BtoC en fidélisation et en prospection.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceBarcelona, SpainHQ checked Sep 27, 20261-102 contacts →

Indirect evidence

“At redmoon we advise and help our clients grow and reach the maximum potential their companies can experience.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceBarcelona, SpainHQ checked Sep 27, 20261-102 contacts →

Partial evidence

“AT CONNOCIAM, WE DISCOVER, CONNECT, CO-CREATE AND SUPPORT IN THE CREATION OF VALUE Connociam is a business consulting agency born in Barcelona in 2009 and operating at a global…”

Source: RevenueBase Database · checked Sep 27, 2026
21Strong evidenceBarcelona, SpainHQ checked Sep 27, 202611-501 contacts →

Strong evidence

“La innovación e implantación de soluciones para Contact Centers ha sido la especialidad de Luxor Technologies durante los últimos 20 años.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 21 of 48 contact center consulting firms based in Barcelona, Spain

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Contact center consulting firms based in Barcelona, Spain at a glance

As of Sep 27, 2026
6.8%Verified-email coverage
84.8Average contacts per company
11-50Median size (employees)
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
15
11-50
13
51-200
12
201-500
3
501-1,000
1
1,001-5,000
2
5,001-10,000
2

Email recency for this list is measured across the whole Spain list rather than for Barcelona, so it is reported there. Company counts and contact totals on this page are exact for Barcelona, over 48 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Barcelona, Spain whose own description of what they do matches “contact center consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center consulting firms, and records with no verified work email. Companies headquartered outside Barcelona are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 277 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center consulting firms by metro in Spain

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center consulting firms are there based in Barcelona, Spain?

RevenueBase identified 48 contact center consulting firms headquartered in Barcelona, Spain as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Emergia Contact Center, headquartered in Barcelona, tops this list with the largest team on record.

Which city in Spain has the most contact center consulting firms?

Madrid leads Spain with 82 headquartered companies, followed by Barcelona (48) and Malaga (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 277 verified decision-maker contacts tracked across these 48 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.