Company lists · Data refreshed September 2026
Top 25 Contact center consulting firms based in South Africa
RevenueBase identified 148 company matches for contact center consulting firms associated with South Africa as of September 2026 and tracks 11,133 professional contacts across them, including 1,763 with verified work emails. Johannesburg is the largest hub.
This list covers company matches for contact center consulting firms associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center consulting firms based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,654 contacts → | ||||
Exact match “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 2 | 1,453 contacts → | ||||
Exact match “One voice – let us be your voice.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 3 | 1,071 contacts → | ||||
Exact match “We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 4 | 451 contacts → | ||||
Exact match “Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 5 | 434 contacts → | ||||
Exact match “We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 6 | 420 contacts → | ||||
Exact match “UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 7 | 360 contacts → | ||||
Exact match “At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 8 | 288 contacts → | ||||
Exact match “13TEN, powered by Response BPO.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 9 | 272 contacts → | ||||
Exact match “Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 10 | 214 contacts → | ||||
Exact match “Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 11 | 198 contacts → | ||||
Exact match “Ignition CX is the global leader in high performance customer acquisition and customer experience management.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 12 | 173 contacts → | ||||
Exact match “We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 13 | 99 contacts → | ||||
Exact match “At CXI, we’re more than a service provider; we’re your Partners in Progress.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 14 | 88 contacts → | ||||
Exact match “Our approach has been specifically designed with operational delivery in mind.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 15 | 83 contacts → | ||||
Exact match “Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 16 | 82 contacts → | ||||
Exact match “Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 17 | 78 contacts → | ||||
Exact match “Inovo is your unfair advantage in customer experience.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 18 | 67 contacts → | ||||
Exact match “Eighty20 is a consultancy based in Cape Town South Africa specialising in delivering customer centric strategies and solutions to our clients.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 19 | 51 contacts → | ||||
Exact match “TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 20 | 50 contacts → | ||||
Exact match “CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 21 | 37 contacts → | ||||
Exact match “As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 22 | 26 contacts → | ||||
Exact match “At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 23 | 22 contacts → | ||||
Exact match “Every business wants to maximize sales and customer satisfaction levels.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 24 | 17 contacts → | ||||
Exact match “Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
| 25 | 16 contacts → | ||||
Exact match “Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “contact center consulting firms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 148 contact center consulting firms based in South Africa
See the full list, filter by size, metro and specialty, and access 1,763 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Contact center consulting firms based in South Africa at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 148 companies.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with South Africa whose business descriptions match “contact center consulting firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 1,763 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Contact center consulting firms by metro
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center consulting firms”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many contact center consulting firms are there based in South Africa?
RevenueBase identified 148 company matches for contact center consulting firms associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Merchants tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most contact center consulting firms?
Johannesburg leads with 44 company records, followed by Cape Town (27) and Durban (17).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,763 professional contacts with verified work emails tracked across these 148 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 148 contact center consulting firms based in South Africa. Start with a free account, no credit card.
Download this list →Related lists
Contact center consulting firms by geography
- Contact center consulting firms based in Buenos Aires, Argentina
- Contact center consulting firms based in Melbourne, Australia
- Contact center consulting firms based in Sydney, Australia
- Contact center consulting firms based in Sao Paulo, Brazil
- Contact center consulting firms based in Toronto, Canada
- Contact center consulting firms based in Santiago, Chile
- Contact center consulting firms based in Paris, France
- Contact center consulting firms based in Berlin, Germany
- Contact center consulting firms based in Bangalore, India
- Contact center consulting firms based in Mumbai, India
- Contact center consulting firms based in New Delhi, India
- Contact center consulting firms based in Noida, India
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center consulting firms based in Buenos Aires, Argentina
- Contact center consulting firms based in Melbourne, Australia
- Contact center consulting firms based in Sydney, Australia
- Contact center consulting firms based in Sao Paulo, Brazil
- Contact center consulting firms based in Toronto, Canada
- Contact center consulting firms based in Santiago, Chile
Company intelligence · public preview
Top 25 contact center consulting firms based in South Africa
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 148 matching company records for contact center consulting firms based in South Africa, with 11,133 tracked contacts and 1,763 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 27, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center consulting firms based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Merchantsmerchantscx.com HQ: Johannesburg, South AfricaReported employees: 5,001-10,000 | Johannesburg, South Africa | 5,001-10,000 | Exact match | 3,654 contacts → |
“Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Outworx Contact Centreoutworx.co.zaHQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 1,453 contacts → |
“One voice – let us be your voice.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Mindpearlmindpearl.comHQ: Cape Town, South AfricaReported employees: 1,001-5,000 | Cape Town, South Africa | 1,001-5,000 | Exact match | 1,071 contacts → |
“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Capita South Africacapita.comHQ: Cape Town, South AfricaReported employees: 1,001-5,000 | Cape Town, South Africa | 1,001-5,000 | Exact match | 451 contacts → |
“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Synergy Contact Centresynergycontactcentre.comHQ: Ethekwini, South AfricaReported employees: 1,001-5,000 | Ethekwini, South Africa | 1,001-5,000 | Exact match | 434 contacts → |
“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  UDM International PTY LTDudm.co.zaHQ: Cresta, South AfricaReported employees: 201-500 | Cresta, South Africa | 201-500 | Exact match | 420 contacts → |
“UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Digital Solutions Groupdsg.co.zaHQ: Rosebank, South AfricaReported employees: 201-500 | Rosebank, South Africa | 201-500 | Exact match | 360 contacts → |
“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  13ten13tencontactcentre.comHQ: Durban, South AfricaReported employees: 501-1,000 | Durban, South Africa | 501-1,000 | Exact match | 288 contacts → |
“13TEN, powered by Response BPO.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Mango5mango5.co.zaHQ: Cape Town, South AfricaReported employees: 201-500 | Cape Town, South Africa | 201-500 | Exact match | 272 contacts → |
“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Bespoke Internationalbespokeinternationalgroup.comHQ: Durban, South AfricaReported employees: 5,001-10,000 | Durban, South Africa | 5,001-10,000 | Exact match | 214 contacts → |
“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Ignition CXignitioncx.comHQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 198 contacts → |
“Ignition CX is the global leader in high performance customer acquisition and customer experience management.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Smollan Financial Servicessmollan.comHQ: Johannesburg, South AfricaReported employees: 501-1,000 | Johannesburg, South Africa | 501-1,000 | Exact match | 173 contacts → |
“We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  CXIcx-international.netHQ: Cape Town, South AfricaReported employees: 201-500 | Cape Town, South Africa | 201-500 | Exact match | 99 contacts → |
“At CXI, we’re more than a service provider; we’re your Partners in Progress.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Connect IQ PTY LTDconnectiq.co.zaHQ: Ethekwini, South AfricaReported employees: 51-200 | Ethekwini, South Africa | 51-200 | Exact match | 88 contacts → |
“Our approach has been specifically designed with operational delivery in mind.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Call LAB BPOcall-lab.comHQ: Wynberg, South AfricaReported employees: 201-500 | Wynberg, South Africa | 201-500 | Exact match | 83 contacts → |
“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Ec3 South Africaec3.co.zaHQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  INOVOinovo.co.zaHQ: Centurion, South AfricaReported employees: 51-200 | Centurion, South Africa | 51-200 | Exact match | 78 contacts → |
“Inovo is your unfair advantage in customer experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Eighty20eighty20.co.zaHQ: Cape Town, South AfricaReported employees: 51-200 | Cape Town, South Africa | 51-200 | Exact match | 67 contacts → |
“Eighty20 is a consultancy based in Cape Town South Africa specialising in delivering customer centric strategies and solutions to our clients.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Tforgetforge.co.zaHQ: Midrand, South AfricaReported employees: 51-200 | Midrand, South Africa | 51-200 | Exact match | 51 contacts → |
“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Carecall Retail & Distribution Servicescallcentre.co.zaHQ: Midrand, South AfricaReported employees: 11-50 | Midrand, South Africa | 11-50 | Exact match | 50 contacts → |
“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | ELS Customer Experienceelscx.com HQ: Johannesburg, South AfricaReported employees: 201-500 | Johannesburg, South Africa | 201-500 | Exact match | 37 contacts → |
“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Connect WAS Pivotal Dataweconnect.techHQ: Johannesburg, South AfricaReported employees: 51-200 | Johannesburg, South Africa | 51-200 | Exact match | 26 contacts → |
“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  Taskflowtaskflow.co.zaHQ: Pretoria, South AfricaReported employees: 51-200 | Pretoria, South Africa | 51-200 | Exact match | 22 contacts → |
“Every business wants to maximize sales and customer satisfaction levels.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Interactive Solutions SAinteractivesa.co.zaHQ: Durban, South AfricaReported employees: 51-200 | Durban, South Africa | 51-200 | Exact match | 17 contacts → |
“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  YMS Contact Centreymscc.co.zaHQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 16 contacts → |
“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 148 company matches
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Contact center consulting firms: dataset insights
September 27, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
148 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 148 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 27, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Contact center consulting firms by metro
Questions about this company list
What does Exact match mean for contact center consulting firms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center consulting firms did RevenueBase find based in South Africa?
The saved snapshot records 148 matching company records, 11,133 tracked contacts and 1,763 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 27, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Contact center consulting firms by geography
- Contact center consulting firms based in Buenos Aires, Argentina
- Contact center consulting firms based in Melbourne, Australia
- Contact center consulting firms based in Sydney, Australia
- Contact center consulting firms based in Sao Paulo, Brazil
- Contact center consulting firms based in Toronto, Canada
- Contact center consulting firms based in Santiago, Chile
- Contact center consulting firms based in Paris, France
- Contact center consulting firms based in Berlin, Germany
- Contact center consulting firms based in Bangalore, India
- Contact center consulting firms based in Mumbai, India
- Contact center consulting firms based in New Delhi, India
- Contact center consulting firms based in Noida, India
Cite this list
RevenueBase Data Team. Top 25 contact center consulting firms based in South Africa. Snapshot: September 27, 2026. https://revenuebase.ai/companies/contact-center-consulting-firms/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center consulting firms based in Buenos Aires, Argentina
- Contact center consulting firms based in Melbourne, Australia
- Contact center consulting firms based in Sydney, Australia
- Contact center consulting firms based in Sao Paulo, Brazil
- Contact center consulting firms based in Toronto, Canada
- Contact center consulting firms based in Santiago, Chile
Company intelligence · public preview
Top 25 contact center consulting firms based in South Africa
RevenueBase records 148 matching company records for contact center consulting firms based in South Africa, with 11,133 tracked contacts and 1,763 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 27, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center consulting firms based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Merchantsmerchantscx.com HQ: Johannesburg, South AfricaReported employees: 5,001-10,000 | Johannesburg, South Africa | 5,001-10,000 | Exact match | 3,654 contacts → |
“Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Outworx Contact Centreoutworx.co.za HQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 1,453 contacts → |
“One voice – let us be your voice.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Mindpearlmindpearl.com HQ: Cape Town, South AfricaReported employees: 1,001-5,000 | Cape Town, South Africa | 1,001-5,000 | Exact match | 1,071 contacts → |
“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Capita South Africacapita.com HQ: Cape Town, South AfricaReported employees: 1,001-5,000 | Cape Town, South Africa | 1,001-5,000 | Exact match | 451 contacts → |
“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Synergy Contact Centresynergycontactcentre.com HQ: Ethekwini, South AfricaReported employees: 1,001-5,000 | Ethekwini, South Africa | 1,001-5,000 | Exact match | 434 contacts → |
“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | UDM International PTY LTDudm.co.za HQ: Cresta, South AfricaReported employees: 201-500 | Cresta, South Africa | 201-500 | Exact match | 420 contacts → |
“UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Digital Solutions Groupdsg.co.za HQ: Rosebank, South AfricaReported employees: 201-500 | Rosebank, South Africa | 201-500 | Exact match | 360 contacts → |
“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | 13ten13tencontactcentre.com HQ: Durban, South AfricaReported employees: 501-1,000 | Durban, South Africa | 501-1,000 | Exact match | 288 contacts → |
“13TEN, powered by Response BPO.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Mango5mango5.co.za HQ: Cape Town, South AfricaReported employees: 201-500 | Cape Town, South Africa | 201-500 | Exact match | 272 contacts → |
“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Bespoke Internationalbespokeinternationalgroup.com HQ: Durban, South AfricaReported employees: 5,001-10,000 | Durban, South Africa | 5,001-10,000 | Exact match | 214 contacts → |
“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Ignition CXignitioncx.com HQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 198 contacts → |
“Ignition CX is the global leader in high performance customer acquisition and customer experience management.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Smollan Financial Servicessmollan.com HQ: Johannesburg, South AfricaReported employees: 501-1,000 | Johannesburg, South Africa | 501-1,000 | Exact match | 173 contacts → |
“We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | CXIcx-international.net HQ: Cape Town, South AfricaReported employees: 201-500 | Cape Town, South Africa | 201-500 | Exact match | 99 contacts → |
“At CXI, we’re more than a service provider; we’re your Partners in Progress.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Connect IQ PTY LTDconnectiq.co.za HQ: Ethekwini, South AfricaReported employees: 51-200 | Ethekwini, South Africa | 51-200 | Exact match | 88 contacts → |
“Our approach has been specifically designed with operational delivery in mind.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Call LAB BPOcall-lab.com HQ: Wynberg, South AfricaReported employees: 201-500 | Wynberg, South Africa | 201-500 | Exact match | 83 contacts → |
“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Ec3 South Africaec3.co.za HQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | INOVOinovo.co.za HQ: Centurion, South AfricaReported employees: 51-200 | Centurion, South Africa | 51-200 | Exact match | 78 contacts → |
“Inovo is your unfair advantage in customer experience.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Eighty20eighty20.co.za HQ: Cape Town, South AfricaReported employees: 51-200 | Cape Town, South Africa | 51-200 | Exact match | 67 contacts → |
“Eighty20 is a consultancy based in Cape Town South Africa specialising in delivering customer centric strategies and solutions to our clients.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Tforgetforge.co.za HQ: Midrand, South AfricaReported employees: 51-200 | Midrand, South Africa | 51-200 | Exact match | 51 contacts → |
“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Carecall Retail & Distribution Servicescallcentre.co.za HQ: Midrand, South AfricaReported employees: 11-50 | Midrand, South Africa | 11-50 | Exact match | 50 contacts → |
“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | ELS Customer Experienceelscx.com HQ: Johannesburg, South AfricaReported employees: 201-500 | Johannesburg, South Africa | 201-500 | Exact match | 37 contacts → |
“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Connect WAS Pivotal Dataweconnect.tech HQ: Johannesburg, South AfricaReported employees: 51-200 | Johannesburg, South Africa | 51-200 | Exact match | 26 contacts → |
“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | Taskflowtaskflow.co.za HQ: Pretoria, South AfricaReported employees: 51-200 | Pretoria, South Africa | 51-200 | Exact match | 22 contacts → |
“Every business wants to maximize sales and customer satisfaction levels.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Interactive Solutions SAinteractivesa.co.za HQ: Durban, South AfricaReported employees: 51-200 | Durban, South Africa | 51-200 | Exact match | 17 contacts → |
“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | YMS Contact Centreymscc.co.za HQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 16 contacts → |
“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Recorded description excerpt · September 27, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 148 company matches
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Contact center consulting firms: dataset insights
September 27, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
148 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 148 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 27, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Contact center consulting firms by metro
Questions about this company list
What does Exact match mean for contact center consulting firms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center consulting firms did RevenueBase find based in South Africa?
The saved snapshot records 148 matching company records, 11,133 tracked contacts and 1,763 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 27, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Contact center consulting firms by geography
- Contact center consulting firms based in Buenos Aires, Argentina
- Contact center consulting firms based in Melbourne, Australia
- Contact center consulting firms based in Sydney, Australia
- Contact center consulting firms based in Sao Paulo, Brazil
- Contact center consulting firms based in Toronto, Canada
- Contact center consulting firms based in Santiago, Chile
- Contact center consulting firms based in Paris, France
- Contact center consulting firms based in Berlin, Germany
- Contact center consulting firms based in Bangalore, India
- Contact center consulting firms based in Mumbai, India
- Contact center consulting firms based in New Delhi, India
- Contact center consulting firms based in Noida, India
Cite this list
RevenueBase Data Team. Top 25 contact center consulting firms based in South Africa. Snapshot: September 27, 2026. https://revenuebase.ai/companies/contact-center-consulting-firms/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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- Contact center consulting firms based in Buenos Aires, Argentina
- Contact center consulting firms based in Melbourne, Australia
- Contact center consulting firms based in Sydney, Australia
- Contact center consulting firms based in Sao Paulo, Brazil
- Contact center consulting firms based in Toronto, Canada
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