Company lists · Data refreshed September 2026

Top 25 Contact center automation consultants based in the United States

Name: Contact center automation consultants based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 856 companies tracked

RevenueBase identified 856 contact center automation consultants headquartered in the United States as of September 2026 and tracks 53,009 professional contacts across them, including 6,462 with verified work emails. New York is the largest hub.

This list covers contact center automation consultants headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

856Companies

53,009Contacts tracked

6,462Verified emails

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The 25 largest contact center automation consultants based in the United States

Ranked by team size

Top 25 of 856 contact center automation consultants based in the United States, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center automation consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	HGS	Indirect evidence	Chicago, IL, United StatesHQ checked Sep 27, 2026	10001+	24,115 contacts →
	Indirect evidence “HGS is a global provider of technology, AI, and business services, helping organizations transform with confidence.” Source: RevenueBase Database · checked Sep 27, 2026
2	Verint	Strong evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
3	Infocision Management Corporation	Strong evidence	Akron, OH, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,764 contacts →
	Strong evidence “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Source: RevenueBase Database · checked Sep 27, 2026
4	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 27, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 27, 2026
5	Xtglobal, INC	Indirect evidence	Plano, TX, United StatesHQ checked Sep 27, 2026	501-1,000	841 contacts →
	Indirect evidence “Founded in 1998, XTGlobal, Inc.” Source: RevenueBase Database · checked Sep 27, 2026
6	The Call Center Doctors	Partial evidence	Houston, TX, United StatesHQ checked Sep 27, 2026	501-1,000	561 contacts →
	Partial evidence “We build fully managed call centers: Software build outs Hiring Training Integrations” Source: RevenueBase Database · checked Sep 27, 2026
7	American Customer Care	Partial evidence	Bristol, CT, United StatesHQ checked Sep 27, 2026	1,001-5,000	513 contacts →
	Partial evidence “American Customer Care specializes in providing individualized contact with your customers.” Source: RevenueBase Database · checked Sep 27, 2026
8	Alvaria CX	Strong evidence	Atlanta, GA, United StatesHQ checked Sep 27, 2026	1,001-5,000	478 contacts →
	Strong evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 27, 2026
9	TLCX	Indirect evidence	Cedar Rapids, IA, United StatesHQ checked Sep 27, 2026	1,001-5,000	458 contacts →
	Indirect evidence “TLCx is a next-generation CX transformation partner - tech-powered, human-first, and outcomes-driven.” Source: RevenueBase Database · checked Sep 27, 2026
10	Vsynergize AI	Indirect evidence	Westborough, MA, United StatesHQ checked Sep 27, 2026	501-1,000	432 contacts →
	Indirect evidence “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Source: RevenueBase Database · checked Sep 27, 2026
11	Ipacesetters, LLC	Indirect evidence	Tulsa, United StatesHQ checked Sep 27, 2026	n/a	377 contacts →
	Indirect evidence “iPacesetters” Source: RevenueBase Database · checked Sep 27, 2026
12	Revana	Indirect evidence	Englewood, CO, United StatesHQ checked Sep 27, 2026	10001+	373 contacts →
	Indirect evidence “Revana is now TTEC.” Source: RevenueBase Database · checked Sep 27, 2026
13	Five Star Call Centers	Strong evidence	Sioux Falls, SD, United StatesHQ checked Sep 27, 2026	1,001-5,000	329 contacts →
	Strong evidence “Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.” Source: RevenueBase Database · checked Sep 27, 2026
14	Outplex	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 27, 2026	1,001-5,000	301 contacts →
	Partial evidence “OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.” Source: RevenueBase Database · checked Sep 27, 2026
15	Expertcallers	Indirect evidence	Princeton, NJ, United StatesHQ checked Sep 27, 2026	501-1,000	264 contacts →
	Indirect evidence “ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to…” Source: RevenueBase Database · checked Sep 27, 2026
16	Trootech	Indirect evidence	Albany, NY, United StatesHQ checked Sep 27, 2026	201-500	252 contacts →
	Indirect evidence “At TRooTech, we engineer intelligent, future-ready business solutions that combine the power of AI, CRM, and custom software development.” Source: RevenueBase Database · checked Sep 27, 2026
17	Waterfield Tech	Indirect evidence	Waltham, MA, United StatesHQ checked Sep 27, 2026	501-1,000	242 contacts →
	Indirect evidence “Waterfield Tech transforms experiences for organizations worldwide.” Source: RevenueBase Database · checked Sep 27, 2026
18	Mass Markets	Strong evidence	Iowa City, IA, United StatesHQ checked Sep 27, 2026	501-1,000	235 contacts →
	Strong evidence “CONTACT CENTER SERVICES INNOVATIVE, HIGH-PERFORMANCE SOLUTIONS THAT WORK Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of…” Source: RevenueBase Database · checked Sep 27, 2026
19	Anomaly Squared	Strong evidence	Greensboro, NC, United StatesHQ checked Sep 27, 2026	201-500	216 contacts →
	Strong evidence “Schedule your FREE Consultation here: http://bit.ly/2gUckQb Anomaly Squared is a contact center services provider.” Source: RevenueBase Database · checked Sep 27, 2026
20	Hammer	Strong evidence	Billerica, MA, United StatesHQ checked Sep 27, 2026	501-1,000	192 contacts →
	Strong evidence “Migrating a contact center to the cloud can seem a strenuous task.” Source: RevenueBase Database · checked Sep 27, 2026
21	American Support	Partial evidence	Jacksonville, FL, United StatesHQ checked Sep 27, 2026	501-1,000	192 contacts →
	Partial evidence “With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide…” Source: RevenueBase Database · checked Sep 27, 2026
22	3clogic	Strong evidence	Rockville, MD, United StatesHQ checked Sep 27, 2026	51-200	191 contacts →
	Strong evidence “3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer…” Source: RevenueBase Database · checked Sep 27, 2026
23	Tecnoprism PVT LTD	Partial evidence	Tomball, TX, United StatesHQ checked Sep 27, 2026	201-500	190 contacts →
	Partial evidence “At Tecnoprism, we empower enterprises to thrive in an AI-first world by enabling autonomous operations through cutting-edge AI and automation.” Source: RevenueBase Database · checked Sep 27, 2026
24	Trellissoft, INC	Indirect evidence	San Jose, CA, United StatesHQ checked Sep 27, 2026	51-200	187 contacts →
	Indirect evidence “A pioneer in delivering world-class IT services for over 10 years in the industry.” Source: RevenueBase Database · checked Sep 27, 2026
25	Livevox	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	187 contacts →
	Strong evidence “LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center automation consultants. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center automation consultants.
Partial evidence: Its own public description names part of contact center automation consultants, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center automation consultants. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 856 contact center automation consultants based in the United States

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Contact center automation consultants based in the United States at a glance

As of Sep 27, 2026

12.2%Verified-email coverage

61.9Average contacts per company

11-50Median size (employees)

3.2%Largest-city concentration · New York

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

394

11-50

220

51-200

142

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 856 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center automation consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “contact center automation consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center automation consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center automation consultants, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,462 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center automation consultants by metro

Contact center automation consultants in New York27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center automation consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center automation consultants are there based in the United States?

RevenueBase identified 856 contact center automation consultants headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

HGS, headquartered in Chicago, tops this list with the largest team on record.

Which city has the most contact center automation consultants?

New York leads with 27 headquartered companies, followed by Atlanta (23) and Miami (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,462 verified decision-maker contacts tracked across these 856 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.