Company lists · Data refreshed September 2026

Top 25 Contact center as a service providers based in South Africa

RevenueBase identified 68 company matches for contact center as a service providers associated with South Africa as of September 2026 and tracks 4,132 professional contacts across them, including 791 with verified work emails and 46 with mobile numbers. Johannesburg is the largest hub.

This list covers company matches for contact center as a service providers associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built
68Companies
4,132Contacts tracked
791Verified emails
46Mobile numbers
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The 25 largest contact center as a service providers based in South Africa

Ranked by team size
Top 25 of 68 company matches for contact center as a service providers based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South Africa1,001-5,0001,448 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2Exact matchDurban, South Africa1,001-5,000545 contacts →

Exact match

“Custom Connect are a specialist in customer contact and related services.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3Exact matchCape Town, South Africa1,001-5,000459 contacts →

Exact match

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4Exact matchDurban, South Africa5,001-10,000214 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5Exact matchRandburg, South Africa51-200150 contacts →

Exact match

“iBridge Contact Solutions (Pty) Ltd.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South Africa51-200102 contacts →

Exact match

“Telviva is a market leader in cloud-based communications and strives to enable better quality conversations for businesses through context-driven Unified Communications as a…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7Exact matchUmhlanga Durban, South Africa201-50099 contacts →

Exact match

“Our business is your business.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8Exact matchBlock B, South Africa51-20087 contacts →

Exact match

“Our approach has been specifically designed with operational delivery in mind.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9Exact matchWynberg, South Africa201-50084 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10Exact matchDurban, South Africa201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11Exact matchMidrand, South Africa51-20053 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12Exact matchBryanston, South Africa51-20050 contacts →

Exact match

“Smartz Solutions is the disruptor reshaping the contact center landscape.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13Exact matchMidrand, South Africa11-5050 contacts →

Exact match

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14Exact matchRandburg, South Africa11-5038 contacts →

Exact match

“Tegsoft is a Contact Center solution both running as on-prem and cloud SaaS, that offers omnichannel customer experience management over communication channels such as phone…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15Exact matchPinelands, South Africa51-20035 contacts →

Exact match

“Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
16Exact matchMidrand, South Africa51-20026 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
17Exact matchJohannesburg, South Africa51-20024 contacts →

Exact match

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
18Exact matchPretoria, South Africa51-20021 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
19Exact matchMount Edgecombe Durban Kzn, South Africa51-20017 contacts →

Exact match

“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
20Exact matchCape Town, South Africa201-50017 contacts →

Exact match

“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
21Exact matchDurban, South Africa201-50016 contacts →

Exact match

“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
22Exact matchEthekwini, South Africa11-5012 contacts →

Exact match

“SafriCloud is a market innovative leader enabling organisations from different verticals to collaborate, communicate and benefit from improved service experience, increased…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
23Exact matchPretoria, South Africa11-5010 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
24Exact matchUmhlanga, South Africa1-109 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
25Exact matchJohannesburg, South Africa11-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

Showing 25 of 68 contact center as a service providers based in South Africa

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Contact center as a service providers based in South Africa at a glance

As of Sep 1, 2026
19.1%Verified-email coverage
1.1%Mobile-number coverage
60.8Average contacts per company
11-50Median size (employees)
22.1%Largest-city concentration · Johannesburg
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
10
11-50
25
51-200
15
201-500
9
501-1,000
3
1,001-5,000
4
5,001-10,000
1
10001+
1

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “contact center as a service providers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 791 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center as a service providers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center as a service providers are there based in South Africa?

RevenueBase identified 68 company matches for contact center as a service providers associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center as a service providers?

Johannesburg leads with 15 company records, followed by Durban (14) and Cape Town (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 791 professional contacts with verified work emails tracked across these 68 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.