Company lists · Data verified August 2026

Top 25 Contact center as a service providers based in South Africa

Name: Contact center as a service providers based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 68 companies tracked

There are 68 contact center as a service providers headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 4,132 professional contacts across them, including 791 with verified work emails and 46 with mobile numbers. Johannesburg is the largest hub.

This list covers contact center as a service providers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

68Companies

4,132Contacts tracked

791Verified emails

46Mobile numbers

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The 25 largest contact center as a service providers based in South Africa

Ranked by team size

Top 25 of 68 contact center as a service providers based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
2	Custom Connect	Durban	1,001-5,000	545	85
3	Capita South Africa	Cape Town	1,001-5,000	459	74
4	Bespoke International	Durban	5,001-10,000	214	16
5	Ibridge Contact Solutions PTY LTD	Randburg	51-200	150	44
6	Telviva	Johannesburg	51-200	102	75
7	Tchgroup The Consumer Helpline	Umhlanga Durban	201-500	99	22
8	Connect IQ PTY LTD	Block B	51-200	87	10
9	Call LAB BPO	Wynberg	201-500	84	3
10	Ec3 South Africa	Durban	201-500	82	1
11	Tforge	Midrand	51-200	53	28
12	Smartz Solutions	Bryanston	51-200	50	31
13	Carecall Retail & Distribution Services	Midrand	11-50	50	5
14	Tegsoft	Randburg	11-50	38	20
15	Zailab	Pinelands	51-200	35	1
16	Connect WAS Pivotal Data	Midrand	51-200	26	16
17	Omnichannel Communications PTY LTD	Johannesburg	51-200	24	6
18	Taskflow	Pretoria	51-200	21	14
19	Interactive Solutions SA	Mount Edgecombe Durban Kzn	51-200	17	3
20	SA Commercial	Cape Town	201-500	17	1
21	YMS Contact Centre	Durban	201-500	16	1
22	Safricloud	Ethekwini	11-50	12	8
23	Umbono Cloud Services	Pretoria	11-50	10	6
24	CX Experts	Umhlanga	1-10	9	5
25	Coligo Group	Johannesburg	11-50	7	3

Showing 25 of 68 contact center as a service providers based in South Africa

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Contact center as a service providers based in South Africa at a glance

As of Aug 28, 2026

11-50Median size (employees)

JohannesburgLargest hub · 15 HQs

46Contacts with mobile numbers

0Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Contact center as a service providers by metro

Metro	Companies
Contact center as a service providers in Johannesburg	15
Contact center as a service providers in Durban	14
Contact center as a service providers in Cape Town	9
Contact center as a service providers in Midrand	5
Contact center as a service providers in Pretoria	4
Contact center as a service providers in Mount Edgecombe	3
Contact center as a service providers in Randburg	3
Contact center as a service providers in City Of Tshwane	2

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “contact center as a service providers”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 0 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many contact center as a service providers are there based in South Africa?

There are 68 contact center as a service providers headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Outworx Contact Centre, headquartered in Durban, tops this list with the largest team on record.

Which city has the most contact center as a service providers?

Johannesburg leads with 15 headquartered companies, followed by Durban (14) and Cape Town (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 791 verified decision-maker contacts tracked across these 68 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.