Company lists · Data refreshed September 2026

Top 24 Cloud contact center platforms based in Germany

RevenueBase identified 55 cloud contact center platforms headquartered in Germany as of September 2026 and tracks 3,737 professional contacts across them, including 655 with verified work emails. Berlin is the largest hub.

This list covers cloud contact center platforms headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
55Companies
3,737Contacts tracked
655Verified emails
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The 24 largest cloud contact center platforms based in Germany

Ranked by team size
Top 24 of 55 cloud contact center platforms based in Germany, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to cloud contact center platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMunich, GermanyHQ checked Sep 27, 20265,001-10,0001,812 contacts →

Indirect evidence

“Unify is now part of Mitel!”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceMunich, GermanyHQ checked Sep 27, 2026201-500589 contacts →

Indirect evidence

“In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceOsnabrück, GermanyHQ checked Sep 27, 20261,001-5,000294 contacts →

Indirect evidence

“KIKXXL wurde von Andreas Kremer gegründet.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceKarlsruhe, GermanyHQ checked Sep 27, 202651-200116 contacts →

Indirect evidence

“All for One Customer Experience is an innovative IT service company within the All for One Group with the mission to make companies more successful, faster and more digital based…”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceHamburg, GermanyHQ checked Sep 27, 2026201-500112 contacts →

Indirect evidence

“Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceMönchengladbach, GermanyHQ checked Sep 27, 2026501-1,00076 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceBochum, GermanyHQ checked Sep 27, 20261,001-5,00075 contacts →

Strong evidence

“Enreach ist ein europaweit führender Anbieter von Unified-Communications- und Cloud-Contact-Center-Lösungen.”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceMainz, GermanyHQ checked Sep 27, 202651-20045 contacts →

Strong evidence

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceOldenburg (oldb.), GermanyHQ checked Sep 27, 2026201-50038 contacts →

Partial evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202651-20036 contacts →

Indirect evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceBerlin, GermanyHQ checked Sep 27, 202611-5035 contacts →

Strong evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceDeggendorf, GermanyHQ checked Sep 27, 202611-5027 contacts →

Partial evidence

“Founded in 1997, pascom are the PASCOM ONE Cloud Telephony solution for business.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5023 contacts →

Partial evidence

“Die Services von expertcloud beginnen dort, wo traditionelle Call Center an ihre Grenzen geraten: 100% Abdeckung eines volatilen Anrufvolumens durch einen kurzfristig skalierbaren…”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceBerlin, GermanyHQ checked Sep 27, 202611-5017 contacts →

Indirect evidence

“enneo entwickelt das AI-Native Operating System für Customer Operations.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceStuttgart, GermanyHQ checked Sep 27, 202651-20014 contacts →

Indirect evidence

“Kundenservice, der überzeugt – dafür steht die EUA.”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidenceKarlsruhe, GermanyHQ checked Sep 27, 202611-5010 contacts →

Strong evidence

“Crown is a pioneer in cloud communications and develops highly available, scalable platform technologies for telecommunications providers.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceHeilbronn, GermanyHQ checked Sep 27, 2026201-5009 contacts →

Strong evidence

“REACH XCEL GmbH operates contact centers based in Heilbronn and Prishtina.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceKölln-reisiek, GermanyHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Was macht eigentlich CallOne?”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceDusseldorf, GermanyHQ checked Sep 27, 202651-2006 contacts →

Indirect evidence

“Founded in 1995, InVision is a technology company and a pioneer specializing in workforce management (WFM).”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceHamburg, GermanyHQ checked Sep 27, 202611-505 contacts →

Partial evidence

“Timeacle is one of the leading providers in the field of digital call systems - with an SaaS product directly from the cloud, we help companies to connect with customers and…”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceAachen, GermanyHQ checked Sep 27, 202611-503 contacts →

Partial evidence

“Das Unternehmen Enterprise Communications GmbH mit dem Sitz in Mönchengladbach, hat sich mit einer eigenen Call Center Software stark auf dem Markt etabliert.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-502 contacts →

Partial evidence

“Sabienzia Technologies, founded in July 2009, is a provider of omnichannel customer service experiences from the cloud.”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceBerlin, GermanyHQ checked Sep 27, 202651-2001 contacts →

Partial evidence

“Kwebbl ist eine einheitliche Cloud-Kommunikationsplattform, die speziell für Service Provider und IT-Händler entwickelt wurde.”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceDeggendorf, GermanyHQ checked Sep 27, 20261-101 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026

Showing 24 of 55 cloud contact center platforms based in Germany

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Cloud contact center platforms based in Germany at a glance

As of Sep 27, 2026
17.5%Verified-email coverage
67.9Average contacts per company
11-50Median size (employees)
12.7%Largest-city concentration · Berlin
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
14
11-50
15
51-200
11
201-500
8
501-1,000
3
1,001-5,000
2
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 55 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cloud contact center platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “cloud contact center platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cloud contact center platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among cloud contact center platforms, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 655 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cloud contact center platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many cloud contact center platforms are there based in Germany?

RevenueBase identified 55 cloud contact center platforms headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

UNIFY, headquartered in Munich, tops this list with the largest team on record.

Which city has the most cloud contact center platforms?

Berlin leads with 7 headquartered companies, followed by Dusseldorf (4) and Hamburg (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 655 verified decision-maker contacts tracked across these 55 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.