Company lists · Data refreshed September 2026
Top 25 Cloud call center software based in India
RevenueBase identified 165 cloud call center software headquartered in India as of September 2026 and tracks 4,554 professional contacts across them, including 869 with verified work emails. Noida is the largest hub.
This list covers cloud call center software headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest cloud call center software based in India
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 630 contacts → | ||||
Indirect evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 527 contacts → | ||||
Indirect evidence “Telecom Applications are one of the fastest-changing technologies of today.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 231 contacts → | ||||
Indirect evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 224 contacts → | ||||
Indirect evidence “At Acefone, we make interactions simple, powerful, and customer focused.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 206 contacts → | ||||
Indirect evidence “Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 192 contacts → | ||||
Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 147 contacts → | ||||
Indirect evidence “At Teckinfo, we are committed to pioneering advancements in communication technology.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 139 contacts → | ||||
Indirect evidence “AppitSimple Infotek Pvt Ltd - A Pioneer product-based IT company that has been revolutionizing & simplifying the way organizations do business since the last many years.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 113 contacts → | ||||
Indirect evidence “intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 110 contacts → | ||||
Strong evidence “SlashRTC is a contact center and cloud communication provider offering solutions to enterprise and business organisations over cloud and in-premise.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 102 contacts → | ||||
Partial evidence “TeleCMI is a global cloud communication platform trusted by 2,500+ brands, powering over 1 million business conversations every month.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 92 contacts → | ||||
Indirect evidence “Office24by7 helps enterprises streamline operations, improve sales performance, and deliver consistent customer experiences, all from one unified platform.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 91 contacts → | ||||
Strong evidence “CallerDesk is a patent-granted cloud telephony and cloud contact center platform designed to simplify and modernize business communication.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 76 contacts → | ||||
Indirect evidence “Fonada Group | Omnichannel AI Platform + Indic Voice AI Infrastructure At Fonada (Shivtel Communications Pvt.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 68 contacts → | ||||
Indirect evidence “Calling, WhatsApp, Lead management in one place.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 59 contacts → | ||||
Partial evidence “Welcome to MCUBE - Your Trusted Cloud Telephony Partner in India!” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 58 contacts → | ||||
Partial evidence “CONTAQUE™ | Redefining Customer Experience with AI-Driven Omnichannel Solutions CONTAQUE™ is a trusted leader in Contact Center, Telecommunication and CX Solutions, empowering…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 48 contacts → | ||||
Partial evidence “eDAS is a Digital automation company producing Software Solutions from on-Premise solutions to Software as a Service (SaaS) Solutions.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 19 | 45 contacts → | ||||
Strong evidence “ClearTouch, a TCN Company is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 20 | 44 contacts → | ||||
Indirect evidence “Bonvoice is a unified communication platform that helps businesses of all sizes to improve their communication, collaboration, and productivity.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 21 | 44 contacts → | ||||
Strong evidence “Tevatel is the largest provider of cloud-based call center solutions to reinforce businesses in delivering outstanding customer engagement.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 22 | 36 contacts → | ||||
Indirect evidence “Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 23 | 29 contacts → | ||||
Indirect evidence “KingAsterisk Technologies is a leading force, with a clear goal of boosting communication and operational performance.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 24 | 28 contacts → | ||||
Strong evidence “SNUG Technologies offers the most comprehensive portfolio of contact center software solutions allowing your organisation to add functionality when and how you want including…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 25 | 26 contacts → | ||||
Indirect evidence “Telephony.Co is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: cloud call center software. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names cloud call center software.
- Partial evidence
- Its own public description names part of cloud call center software, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name cloud call center software. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 165 cloud call center software based in India
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Cloud call center software based in India at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 165 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cloud call center software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in India whose own description of what they do matches “cloud call center software”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cloud call center software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among cloud call center software, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 869 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cloud call center software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many cloud call center software are there based in India?
RevenueBase identified 165 cloud call center software headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Kapture CX, headquartered in Bangalore, tops this list with the largest team on record.
Which city has the most cloud call center software?
Noida leads with 21 headquartered companies, followed by New Delhi (15) and Hyderabad (12).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 869 verified decision-maker contacts tracked across these 165 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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