Company lists · Data refreshed September 2026

Top 25 Cloud call center platforms based in Brazil

Name: Cloud call center platforms based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 186 companies tracked

RevenueBase identified 186 cloud call center platforms headquartered in Brazil as of September 2026 and tracks 10,833 professional contacts across them, including 824 with verified work emails. Sao Paulo is the largest hub.

This list covers cloud call center platforms headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

186Companies

10,833Contacts tracked

824Verified emails

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The 25 largest cloud call center platforms based in Brazil

Ranked by team size

Top 25 of 186 cloud call center platforms based in Brazil, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to cloud call center platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	DBM Contact Center	Partial evidence	Curitiba, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,312 contacts →
	Partial evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 27, 2026
2	Parla Contact Center	Indirect evidence	Barueri, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,234 contacts →
	Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 27, 2026
3	Youtility Center DO Brasil	Partial evidence	Barra Mansa, BrazilHQ checked Sep 27, 2026	1,001-5,000	926 contacts →
	Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 27, 2026
4	Vector	Partial evidence	Fortaleza, BrazilHQ checked Sep 27, 2026	1,001-5,000	701 contacts →
	Partial evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026
5	Vermont Xcenter	Indirect evidence	São Paulo, BrazilHQ checked Sep 27, 2026	501-1,000	359 contacts →
	Indirect evidence “Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.” Source: RevenueBase Database · checked Sep 27, 2026
6	Scooto	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	201-500	359 contacts →
	Indirect evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 27, 2026
7	Central 24 Horas	Strong evidence	Rio De Janeiro, BrazilHQ checked Sep 27, 2026	201-500	283 contacts →
	Strong evidence “Call / Contact Center Comunicações Unificadas & Colaboração Infraestrutura em TIC Painel Indicador de Performance - informações em tempo real 24x7 para sua gestão Call /Call /…” Source: RevenueBase Database · checked Sep 27, 2026
8	TLD Teledata Tecnologia EM Conectividade	Partial evidence	Curitiba, BrazilHQ checked Sep 27, 2026	201-500	261 contacts →
	Partial evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 27, 2026
9	Interaxa	Partial evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	51-200	137 contacts →
	Partial evidence “Interaxa is a global integrator of technology solutions for Contact Centers.” Source: RevenueBase Database · checked Sep 27, 2026
10	2cx	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	201-500	133 contacts →
	Indirect evidence “A 2CX é o resultado da fusão entre duas empresas renomadas, Callflex e VoxAge.” Source: RevenueBase Database · checked Sep 27, 2026
11	3c Plus	Indirect evidence	Guarapuava, BrazilHQ checked Sep 27, 2026	51-200	124 contacts →
	Indirect evidence “We believe that technology and intelligence, combined, have the power to transform the world.” Source: RevenueBase Database · checked Sep 27, 2026
12	55pbx Telecom E Pabx NA Nuvem	Partial evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	51-200	119 contacts →
	Partial evidence “A 55PBX é uma solução completa de central telefônica na nuvem (CCaaS), com oferta de números 0800, 4003 e locais para otimizar o atendimento e vendas.” Source: RevenueBase Database · checked Sep 27, 2026
13	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 27, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 27, 2026
14	GVP	Indirect evidence	Barueri, BrazilHQ checked Sep 27, 2026	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 27, 2026
15	Grupo Unite	Indirect evidence	São Paulo, BrazilHQ checked Sep 27, 2026	201-500	94 contacts →
	Indirect evidence “Com 25 anos de estrada e presença multinacional, somos especialistas em Gestão de Relacionamento com o Cliente, unindo tecnologia própria, metodologia autoral, cultura humanizada…” Source: RevenueBase Database · checked Sep 27, 2026
16	Ivox Contact Center	Strong evidence	Vitória, BrazilHQ checked Sep 27, 2026	51-200	93 contacts →
	Strong evidence “A Ivox é uma empresa de Call Center mas que vende mais do que isso, seu conceito é a entrega de SOLUÇÕES DE ATENDIMENTO, para o cliente que precisa de eficiência através de: •…” Source: RevenueBase Database · checked Sep 27, 2026
17	Quality Contact Center	Partial evidence	Taboão Da Serra, BrazilHQ checked Sep 27, 2026	501-1,000	86 contacts →
	Partial evidence “A Quality Contact Center ® é formada por uma equipe de talentos altamente qualificados compondo uma cultura com a marca da inovação e da agilidade, apontando sempre “para o foco…” Source: RevenueBase Database · checked Sep 27, 2026
18	Atende Simples	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 27, 2026	11-50	74 contacts →
	Indirect evidence “O Atende Simples é uma solução completa em atendimento telefônico, com número nacional ou 0800.” Source: RevenueBase Database · checked Sep 27, 2026
19	Neoassist.com S A	Indirect evidence	São Paulo, BrazilHQ checked Sep 27, 2026	51-200	73 contacts →
	Indirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: RevenueBase Database · checked Sep 27, 2026
20	G4flex Integrated Solutions	Indirect evidence	Fortaleza, BrazilHQ checked Sep 27, 2026	11-50	67 contacts →
	Indirect evidence “Nosso maior propósito é ajudar empresas a otimizarem suas áreas de atendimento e vendas.” Source: RevenueBase Database · checked Sep 27, 2026
21	Baldussi Telecom	Indirect evidence	Curitiba, BrazilHQ checked Sep 27, 2026	51-200	64 contacts →
	Indirect evidence “Sua empresa perde ligações, atendimentos e oportunidades sem saber.” Source: RevenueBase Database · checked Sep 27, 2026
22	Grupo Amaro	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	51-200	62 contacts →
	Indirect evidence “A Amaro atua no mercado desde oferecendo soluções concretas para o desenvolvimento de projetos dirigidos ao atendimento de seu cliente.” Source: RevenueBase Database · checked Sep 27, 2026
23	Criativa Call Center	Strong evidence	Belem, BrazilHQ checked Sep 27, 2026	51-200	62 contacts →
	Strong evidence “Criativa Call Center is a company based out of R Dos Pariquis, Sala 502, Belem, Pará, Brazil.” Source: RevenueBase Database · checked Sep 27, 2026
24	XGEN	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	51-200	53 contacts →
	Indirect evidence “A XGEN é uma plataforma de atendimento omnichannel com inteligência artificial que unifica todos os canais de contato com o cliente, voz, WhatsApp, chat, e-mail e redes sociais -…” Source: RevenueBase Database · checked Sep 27, 2026
25	Instant Solutions	Strong evidence	Rio De Janeiro, BrazilHQ checked Sep 27, 2026	11-50	51 contacts →
	Strong evidence “Instant Solutions helps companies centralize customer service, sales, and communication into a single platform.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: cloud call center platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names cloud call center platforms.
Partial evidence: Its own public description names part of cloud call center platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name cloud call center platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 186 cloud call center platforms based in Brazil

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Cloud call center platforms based in Brazil at a glance

As of Sep 27, 2026

7.6%Verified-email coverage

58.2Average contacts per company

11-50Median size (employees)

34.9%Largest-city concentration · Sao Paulo

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 186 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cloud call center platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “cloud call center platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cloud call center platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among cloud call center platforms, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 824 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cloud call center platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many cloud call center platforms are there based in Brazil?

RevenueBase identified 186 cloud call center platforms headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

DBM Contact Center, headquartered in Curitiba, tops this list with the largest team on record.

Which city has the most cloud call center platforms?

Sao Paulo leads with 65 headquartered companies, followed by Curitiba (13) and Rio De Janeiro (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 824 verified decision-maker contacts tracked across these 186 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.