Company lists · Data refreshed September 2026

Top 25 Chatbot development agencies based in the United States

RevenueBase identified 936 chatbot development agencies headquartered in the United States as of September 2026 and tracks 24,258 professional contacts across them, including 6,960 with verified work emails. New York is the largest hub.

This list covers chatbot development agencies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
936Companies
24,258Contacts tracked
6,960Verified emails
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The 25 largest chatbot development agencies based in the United States

Ranked by team size
Top 25 of 936 chatbot development agencies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to chatbot development agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCampbell, CA, United StatesHQ checked Sep 19, 202610001+8,461 contacts →

Indirect evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceScottsdale, AZ, United StatesHQ checked Sep 19, 20261,001-5,0001,638 contacts →

Indirect evidence

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Source: RevenueBase Database · checked Sep 19, 2026
3Indirect evidenceSan Ramon, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,473 contacts →

Indirect evidence

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceNew York, NY, United StatesHQ checked Sep 19, 2026501-1,0001,248 contacts →

Indirect evidence

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,050 contacts →

Indirect evidence

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceSanta Clara, CA, United StatesHQ checked Sep 19, 2026501-1,000669 contacts →

Indirect evidence

“SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceRedwood City, CA, United StatesHQ checked Sep 19, 2026201-500373 contacts →

Indirect evidence

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026501-1,000294 contacts →

Indirect evidence

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceHenderson, NV, United StatesHQ checked Sep 19, 202651-200293 contacts →

Indirect evidence

“Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and…”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceDania Beach, FL, United StatesHQ checked Sep 19, 2026201-500278 contacts →

Indirect evidence

“IntelePeer's Agentic AI business is now Aqurio.”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceDowntown Redwood City, CA, United StatesHQ checked Sep 19, 2026201-500267 contacts →

Indirect evidence

“We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidenceAustin, TX, United StatesHQ checked Sep 19, 2026201-500247 contacts →

Indirect evidence

“AI agents to engage and delight your customers across Phone calls, Chat, WhatsApp, SMS, Email and Slack.”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200234 contacts →

Indirect evidence

“Gnani AI is the frontier Voice AI company the world runs on.”

Source: RevenueBase Database · checked Sep 19, 2026
14Indirect evidenceRedwood City, CA, United StatesHQ checked Sep 19, 202651-200233 contacts →

Indirect evidence

“Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceSanta Clara, CA, United StatesHQ checked Sep 19, 202651-200231 contacts →

Indirect evidence

“Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidencePalo Alto, CA, United StatesHQ checked Sep 19, 2026201-500221 contacts →

Indirect evidence

“Waverley Software is a software engineering and consulting enterprises company headquartered in Palo Alto, California.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceMiami, FL, United StatesHQ checked Sep 19, 202651-200206 contacts →

Indirect evidence

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceRedwood City, CA, United StatesHQ checked Sep 19, 2026201-500205 contacts →

Indirect evidence

“delivered projects for clients like T-Mobile, Tom Ford, Burberry, MTV, Rio Olympics, Golden State Warriors, Aveda, Jo Malone, La Mer, Dr.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500203 contacts →

Indirect evidence

“ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceSan Jose, CA, United StatesHQ checked Sep 19, 202651-200187 contacts →

Indirect evidence

“A pioneer in delivering world-class IT services for over 10 years in the industry.”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceBoston, MA, United StatesHQ checked Sep 19, 2026501-1,000163 contacts →

Indirect evidence

“Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.”

Source: RevenueBase Database · checked Sep 19, 2026
22Indirect evidenceOrlando, FL, United StatesHQ checked Sep 19, 202651-200140 contacts →

Indirect evidence

“We believe that the best work is born when diligence mixes with fun, and creativity blends seamlessly with professionalism.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceNew York, MA, United StatesHQ checked Sep 19, 202651-200137 contacts →

Indirect evidence

“Hatch is an AI CSR platform that empowers businesses to scale revenue through better customer communication.”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200137 contacts →

Indirect evidence

“Rasa is an enterprise platform for building and operating AI agents across chat and voice channels.”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceColonia, NJ, United StatesHQ checked Sep 19, 202651-200126 contacts →

Indirect evidence

“At Exato.Ai, we're not just CX practitioners, we're experience enablers.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 936 chatbot development agencies based in the United States

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Chatbot development agencies based in the United States at a glance

As of Sep 19, 2026
28.7%Verified-email coverage
25.9Average contacts per company
1-10Median size (employees)
7.2%Largest-city concentration · New York
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
604
11-50
241
51-200
58
201-500
19
501-1,000
7
1,001-5,000
4
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 936 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among chatbot development agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “chatbot development agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names chatbot development agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among chatbot development agencies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 6,960 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Chatbot development agencies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names chatbot development agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many chatbot development agencies are there based in the United States?

RevenueBase identified 936 chatbot development agencies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which city has the most chatbot development agencies?

New York leads with 67 headquartered companies, followed by San Francisco (64) and Miami (31).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,960 verified decision-maker contacts tracked across these 936 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.