Company lists · Data refreshed September 2026
Top 25 Chat support software companies based in the United States
RevenueBase identified 213 chat support software companies headquartered in the United States as of September 2026 and tracks 3,817 professional contacts across them, including 1,006 with verified work emails. San Francisco is the largest hub.
This list covers chat support software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest chat support software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 448 contacts → | ||||
Partial evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 267 contacts → | ||||
Partial evidence “We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 232 contacts → | ||||
Partial evidence “LiveAdmins is one of the leading live chat service providers in the industry.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 228 contacts → | ||||
Partial evidence “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 206 contacts → | ||||
Indirect evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 139 contacts → | ||||
Partial evidence “Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 130 contacts → | ||||
Indirect evidence “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 75 contacts → | ||||
Indirect evidence “Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 75 contacts → | ||||
Partial evidence “CallHippo is an AI-powered business communication platform built to empower sales and support teams with seamless, smart, and scalable interactions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 66 contacts → | ||||
Partial evidence “Jugl is an AI-powered customer experience platform designed to help small and mid-sized businesses manage customer conversations and support requests efficiently.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 58 contacts → | ||||
Indirect evidence “Conversation builds relationship.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 56 contacts → | ||||
Indirect evidence “Acquire equips enterprise teams with the digital tools they need to create the best customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 56 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 54 contacts → | ||||
Partial evidence “The MarketLinc Intelligent Live Chat Solution enables eCommerce businesses to capture up to 20% more revenue.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 51 contacts → | ||||
Partial evidence “JustCall is an AI-powered communication platform built for high-growth sales and support teams capture, connect, and convert faster by replacing manual friction with instant…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 49 contacts → | ||||
Partial evidence “Clerk Chat is a conversational messaging platform which amplifies human agents with AI agents.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 39 contacts → | ||||
Strong evidence “Ngage Live Chat provides live chat support 24x7x365 so that when someone visits your website, they are able to interact with a live person.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 38 contacts → | ||||
Partial evidence “ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 28 contacts → | ||||
Strong evidence “eBanqo is an omnichannel customer engagement platform that uses AI to help businesses to automate customer support, provide live chat, and offer their services on web chat, in-app…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 28 contacts → | ||||
Partial evidence “Kommunicate helps support teams reduce ticket volume using AI that knows when to answer, when to escalate, and when to step aside.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 27 contacts → | ||||
Partial evidence “WooSender AI helps you start, converse, and book more appointments on autopilot for your business through SMS, Email, Live Chat, Phone Calls, and much more!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 26 contacts → | ||||
Indirect evidence “Velaro keeps customer conversations from getting missed.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 23 contacts → | ||||
Indirect evidence “BotPenguin’s AI agents and chatbot solutions help businesses automate conversations and streamline engagement via its leading no-code, generative AI platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 22 contacts → | ||||
Partial evidence “Founded in 2009, Olark was the first to make chat accessible to small businesses who didn’t have big budgets or engineering teams.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 21 contacts → | ||||
Partial evidence “HelpCrunch is an AI-powered customer service platform that helps businesses scale Support, Sales, and Marketing, all in one place.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: chat support software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names chat support software companies.
- Partial evidence
- Its own public description names part of chat support software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name chat support software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 213 chat support software companies based in the United States
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Chat support software companies based in the United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 213 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among chat support software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “chat support software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names chat support software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among chat support software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,006 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names chat support software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many chat support software companies are there based in the United States?
RevenueBase identified 213 chat support software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Saas Labs, headquartered in Palo Alto, tops this list with the largest team on record.
Which city has the most chat support software companies?
San Francisco leads with 17 headquartered companies, followed by New York (16) and Austin (9).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,006 verified decision-maker contacts tracked across these 213 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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