Company lists · Data refreshed September 2026
Top 25 Chat support outsourcing companies based in the United States
RevenueBase identified 178 chat support outsourcing companies headquartered in the United States as of September 2026 and tracks 10,253 professional contacts across them, including 1,506 with verified work emails. New York is the largest hub.
This list covers chat support outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest chat support outsourcing companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,711 contacts → | ||||
Partial evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,418 contacts → | ||||
Partial evidence “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 883 contacts → | ||||
Indirect evidence “XtendOps is an AI-powered BPO built for modern customer experience.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 598 contacts → | ||||
Partial evidence “Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back office solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 479 contacts → | ||||
Indirect evidence “Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 453 contacts → | ||||
Strong evidence “Ruby supports more than businesses with live virtual receptionists and 24/7 chat services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 431 contacts → | ||||
Indirect evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 373 contacts → | ||||
Indirect evidence “Revana is now TTEC.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 232 contacts → | ||||
Partial evidence “LiveAdmins is one of the leading live chat service providers in the industry.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 161 contacts → | ||||
Partial evidence “Whether you need outsourced support for your ISP or for your business, after hours support, BPO services or just a virtual assistant to help you answer phones and get through the…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 117 contacts → | ||||
Indirect evidence “Innovative customer service experts, trusted by small & medium sized businesses.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 83 contacts → | ||||
Partial evidence “We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 74 contacts → | ||||
Indirect evidence “Press-One provides an omni-channel array of cost-effective, high-quality contact center services to dozens of entities in retail, publishing, high-tech, education, government…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 69 contacts → | ||||
Partial evidence “HiredSupport is a leading support as a service provider and your local CX experts.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 64 contacts → | ||||
Indirect evidence “Our experience in customer service and online sales allows us to verify that the Artificial Intelligence of a chatbot alone does not achieve the same results as a human…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 64 contacts → | ||||
Indirect evidence “At EC Xperience everything we do locally and internationally account is inspired by our enduring mission and vision of providing the best customer experience for each and every…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 60 contacts → | ||||
Partial evidence “We Make Worldwide Business Coaches More Money With Our Full Done-For-You Sell Via Chat Service.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 58 contacts → | ||||
Partial evidence “BPO delivering flexible, affordable customer support for any size business.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 57 contacts → | ||||
Indirect evidence “TMP Direct a Cx Company is a privately held company in operation since 1986 (part of 75 million USD conglomerate, Altruist Group) and based in Mt.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 54 contacts → | ||||
Partial evidence “The MarketLinc Intelligent Live Chat Solution enables eCommerce businesses to capture up to 20% more revenue.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 51 contacts → | ||||
Partial evidence “GAIA ITES is a California headquartered business and knowledge outsourcing firm.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 40 contacts → | ||||
Indirect evidence “CertainlyCx is a boutique BPO with a proven track record of building and managing exceptional teams for companies ranging from startups to established eCommerce brands.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 40 contacts → | ||||
Indirect evidence “Professional Contact Center Services Based in the San Francisco Bay Area and in business since 1993, Telecom, Inc.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 39 contacts → | ||||
Strong evidence “Ngage Live Chat provides live chat support 24x7x365 so that when someone visits your website, they are able to interact with a live person.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 32 contacts → | ||||
Indirect evidence “We are a client-focused, people-centric call center located in Hunt Valley, Maryland.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: chat support outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names chat support outsourcing companies.
- Partial evidence
- Its own public description names part of chat support outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name chat support outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 178 chat support outsourcing companies based in the United States
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 1,506 reachable decision-makers.
Free signup · no credit card
Chat support outsourcing companies based in the United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 178 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among chat support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “chat support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names chat support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among chat support outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,506 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names chat support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many chat support outsourcing companies are there based in the United States?
RevenueBase identified 178 chat support outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Supportninja, headquartered in Austin, tops this list with the largest team on record.
Which city has the most chat support outsourcing companies?
New York leads with 12 headquartered companies, followed by Austin (7) and San Francisco (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,506 verified decision-maker contacts tracked across these 178 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 178 chat support outsourcing companies based in the United States. Start with a free account, no credit card.
Download this list →Related lists
Chat support outsourcing companies by geography
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Chat support outsourcing companies based in India
- Chat support outsourcing companies based in the Philippines
- Chat support outsourcing companies based in the United Kingdom
- AI companies based in the United States
- Cybersecurity companies based in the United States
- Manufacturing companies based in the United States