Company lists · Data refreshed September 2026

Top 25 Chat outsourcing companies based in the United States

Name: Chat outsourcing companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 291 companies tracked

RevenueBase identified 291 chat outsourcing companies headquartered in the United States as of September 2026 and tracks 24,800 professional contacts across them, including 2,884 with verified work emails. New York is the largest hub.

This list covers chat outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

291Companies

24,800Contacts tracked

2,884Verified emails

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The 25 largest chat outsourcing companies based in the United States

Ranked by team size

Top 25 of 291 chat outsourcing companies based in the United States, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to chat outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Afni, INC	Indirect evidence	Bloomington, IL, United StatesHQ checked Sep 27, 2026	10001+	5,553 contacts →
	Indirect evidence “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: RevenueBase Database · checked Sep 27, 2026
2	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 27, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 27, 2026
3	Supportninja	Indirect evidence	Austin, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,711 contacts →
	Indirect evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 27, 2026
4	Support Services Group	Indirect evidence	Waco, TX, United StatesHQ checked Sep 27, 2026	5,001-10,000	1,710 contacts →
	Indirect evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 27, 2026
5	Datamark, INC	Partial evidence	El Paso, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,418 contacts →
	Partial evidence “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Source: RevenueBase Database · checked Sep 27, 2026
6	Xtendops	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	883 contacts →
	Indirect evidence “XtendOps is an AI-powered BPO built for modern customer experience.” Source: RevenueBase Database · checked Sep 27, 2026
7	Nexrep, LLC	Indirect evidence	Portland, ME, United StatesHQ checked Sep 27, 2026	201-500	865 contacts →
	Indirect evidence “NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership.” Source: RevenueBase Database · checked Sep 27, 2026
8	Horatio	Partial evidence	New York, United StatesHQ checked Sep 27, 2026	1,001-5,000	860 contacts →
	Partial evidence “Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…” Source: RevenueBase Database · checked Sep 27, 2026
9	Buwelo Corporate	Partial evidence	Las Vegas, NV, United StatesHQ checked Sep 27, 2026	1,001-5,000	598 contacts →
	Partial evidence “Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back office solutions.” Source: RevenueBase Database · checked Sep 27, 2026
10	Activus Connect	Indirect evidence	Orlando, FL, United StatesHQ checked Sep 27, 2026	501-1,000	479 contacts →
	Indirect evidence “Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.” Source: RevenueBase Database · checked Sep 27, 2026
11	RUBY	Partial evidence	Portland, OR, United StatesHQ checked Sep 27, 2026	501-1,000	453 contacts →
	Partial evidence “Ruby supports more than businesses with live virtual receptionists and 24/7 chat services.” Source: RevenueBase Database · checked Sep 27, 2026
12	Ansafone Contact Centers	Indirect evidence	Santa Ana, CA, United StatesHQ checked Sep 27, 2026	501-1,000	431 contacts →
	Indirect evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 27, 2026
13	Revana	Indirect evidence	Englewood, CO, United StatesHQ checked Sep 27, 2026	10001+	373 contacts →
	Indirect evidence “Revana is now TTEC.” Source: RevenueBase Database · checked Sep 27, 2026
14	The Connection Contact Center	Indirect evidence	Bloomington, MN, United StatesHQ checked Sep 27, 2026	1,001-5,000	354 contacts →
	Indirect evidence “For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…” Source: RevenueBase Database · checked Sep 27, 2026
15	Outplex	Indirect evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 27, 2026	1,001-5,000	301 contacts →
	Indirect evidence “OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.” Source: RevenueBase Database · checked Sep 27, 2026
16	smith.ai	Indirect evidence	Los Altos, CA, United StatesHQ checked Sep 27, 2026	51-200	293 contacts →
	Indirect evidence “Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services.” Source: RevenueBase Database · checked Sep 27, 2026
17	Liveadmins LLC	Partial evidence	Chicago, IL, United StatesHQ checked Sep 27, 2026	51-200	232 contacts →
	Partial evidence “LiveAdmins is one of the leading live chat service providers in the industry.” Source: RevenueBase Database · checked Sep 27, 2026
18	Chatpandas	Partial evidence	Miramar, FL, United StatesHQ checked Sep 27, 2026	201-500	226 contacts →
	Partial evidence “Being a subsidiary of Live Chat Worldwide, we at ChatPandas are a global omni channel support provider that help companies deliver an exceptional customer experience.” Source: RevenueBase Database · checked Sep 27, 2026
19	Botmaker	Indirect evidence	Miami, FL, United StatesHQ checked Sep 27, 2026	51-200	206 contacts →
	Indirect evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 27, 2026
20	Serverplus	Indirect evidence	Orem, UT, United StatesHQ checked Sep 27, 2026	51-200	161 contacts →
	Indirect evidence “Whether you need outsourced support for your ISP or for your business, after hours support, BPO services or just a virtual assistant to help you answer phones and get through the…” Source: RevenueBase Database · checked Sep 27, 2026
21	tawk.to	Indirect evidence	Las Vegas, NV, United StatesHQ checked Sep 27, 2026	201-500	130 contacts →
	Indirect evidence “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: RevenueBase Database · checked Sep 27, 2026
22	Aventus	Indirect evidence	Charleston, SC, United StatesHQ checked Sep 27, 2026	201-500	117 contacts →
	Indirect evidence “Innovative customer service experts, trusted by small & medium sized businesses.” Source: RevenueBase Database · checked Sep 27, 2026
23	Ebusiness BPO	Indirect evidence	Moorpark, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	116 contacts →
	Indirect evidence “EBusiness BPO, powered by AZPIRED is a cutting edge leader in the contact service vertical.” Source: RevenueBase Database · checked Sep 27, 2026
24	Bayside Support Services LLC	Indirect evidence	Davie, NV, United StatesHQ checked Sep 27, 2026	51-200	83 contacts →
	Indirect evidence “We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.” Source: RevenueBase Database · checked Sep 27, 2026
25	Press-One Customer Care INC	Indirect evidence	Fort Collins, CO, United StatesHQ checked Sep 27, 2026	51-200	74 contacts →
	Indirect evidence “Press-One provides an omni-channel array of cost-effective, high-quality contact center services to dozens of entities in retail, publishing, high-tech, education, government…” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: chat outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names chat outsourcing companies.
Partial evidence: Its own public description names part of chat outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name chat outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 291 chat outsourcing companies based in the United States

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Chat outsourcing companies based in the United States at a glance

As of Sep 27, 2026

11.6%Verified-email coverage

85.2Average contacts per company

11-50Median size (employees)

4.5%Largest-city concentration · New York

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 291 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among chat outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “chat outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names chat outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among chat outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,884 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names chat outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many chat outsourcing companies are there based in the United States?

RevenueBase identified 291 chat outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Afni, INC, headquartered in Bloomington, tops this list with the largest team on record.

Which city has the most chat outsourcing companies?

New York leads with 13 headquartered companies, followed by Austin (10) and Miami (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,884 verified decision-maker contacts tracked across these 291 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.