Company lists · Data refreshed September 2026

Top 25 Call center technology vendors based in Germany

RevenueBase identified 70 call center technology vendors headquartered in Germany as of September 2026 and tracks 1,121 professional contacts across them, including 319 with verified work emails. Berlin is the largest hub.

This list covers call center technology vendors headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
70Companies
1,121Contacts tracked
319Verified emails
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The 25 largest call center technology vendors based in Germany

Ranked by team size
Top 25 of 70 call center technology vendors based in Germany, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to call center technology vendors: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceGelsenkirchen, GermanyHQ checked Sep 14, 20261,001-5,000237 contacts →

Strong evidence

“AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.”

Source: RevenueBase Database · checked Sep 14, 2026
2Indirect evidenceMönchengladbach, GermanyHQ checked Sep 14, 2026501-1,00076 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceHamburg, GermanyHQ checked Sep 14, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 14, 2026
4Strong evidenceMainz, GermanyHQ checked Sep 14, 202651-20045 contacts →

Strong evidence

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Source: RevenueBase Database · checked Sep 14, 2026
5Strong evidenceOldenburg (oldb.), GermanyHQ checked Sep 14, 2026201-50038 contacts →

Strong evidence

Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 14, 2026
6Partial evidenceBerlin, GermanyHQ checked Sep 14, 202611-5035 contacts →

Partial evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 14, 2026
7Strong evidenceWattenscheid, GermanyHQ checked Sep 14, 2026201-50034 contacts →

Strong evidence

“Als Call Center Manufaktur im Ruhrpott verstehen wir die Bedürfnisse unserer Partner, ihrer Kunden und unserer Beschäftigten.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceAhlen, GermanyHQ checked Sep 14, 202651-20029 contacts →

Indirect evidence

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Source: RevenueBase Database · checked Sep 14, 2026
9Indirect evidenceAugsburg, GermanyHQ checked Sep 14, 2026201-50024 contacts →

Indirect evidence

“Die Mitarbeiter der Dialog-Factory bieten weit mehr Service als ein klassisches Callcenter.”

Source: RevenueBase Database · checked Sep 14, 2026
10Strong evidenceBerlin, GermanyHQ checked Sep 14, 202611-5023 contacts →

Strong evidence

“Die Services von expertcloud beginnen dort, wo traditionelle Call Center an ihre Grenzen geraten: 100% Abdeckung eines volatilen Anrufvolumens durch einen kurzfristig skalierbaren…”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceFlensburg, GermanyHQ checked Sep 14, 2026201-50021 contacts →

Indirect evidence

“Callcenter-Services, Telesales, Kundenservice”

Source: RevenueBase Database · checked Sep 14, 2026
12Partial evidenceFrankfurt, GermanyHQ checked Sep 14, 202611-5019 contacts →

Partial evidence

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Source: RevenueBase Database · checked Sep 14, 2026
13Strong evidenceFrankfurt Am Main, GermanyHQ checked Sep 14, 202611-5017 contacts →

Strong evidence

“Wir unterstützen Unternehmen mit herausragenden Leistungen bei der Auswahl, Einführung und Optimierung ihrer Contact-Center-Technologien.”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceEschborn, GermanyHQ checked Sep 14, 202611-5014 contacts →

Indirect evidence

“Bolzhauser versteht sich als Beratungs- und Serviceunternehmen im Customer Care.”

Source: RevenueBase Database · checked Sep 14, 2026
15Indirect evidenceStuttgart, GermanyHQ checked Sep 14, 202651-20014 contacts →

Indirect evidence

“Kundenservice, der überzeugt – dafür steht die EUA.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceDresden, GermanyHQ checked Sep 14, 20261-1011 contacts →

Strong evidence

“Cloud IT Services GmbH, a German company founded in 2010, excells in the development of Outbound Call Center solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
17Partial evidenceHeilbronn, GermanyHQ checked Sep 14, 2026201-5009 contacts →

Partial evidence

“REACH XCEL GmbH operates contact centers based in Heilbronn and Prishtina.”

Source: RevenueBase Database · checked Sep 14, 2026
18Strong evidenceEttlingen, GermanyHQ checked Sep 14, 202611-509 contacts →

Strong evidence

“Termitel – Ihr Partner für exzellentes Telemarketing & Customer Care Sie suchen einen starken Partner für Ihre Call Center- und Customer Care-Aktivitäten?”

Source: RevenueBase Database · checked Sep 14, 2026
19Indirect evidenceKölln-reisiek, GermanyHQ checked Sep 14, 202611-508 contacts →

Indirect evidence

“Was macht eigentlich CallOne?”

Source: RevenueBase Database · checked Sep 14, 2026
20Strong evidenceMünchen, GermanyHQ checked Sep 14, 202611-508 contacts →

Strong evidence

“As a network operator and service provider, MULTICONNECT improves the call journey with contact center software (iMos), telephone systems (3CX) and call numbers.”

Source: RevenueBase Database · checked Sep 14, 2026
21Indirect evidenceHof, GermanyHQ checked Sep 14, 202611-507 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
22Indirect evidenceBerlin, GermanyHQ checked Sep 14, 202611-507 contacts →

Indirect evidence

“SoftBCom is the brand of SoftBCom Berlin GmbH.”

Source: RevenueBase Database · checked Sep 14, 2026
23Partial evidenceFrankfurt Am Main, GermanyHQ checked Sep 14, 202611-506 contacts →

Partial evidence

“Die Vermarktung unserer Lösungen übernehmen die folgenden Tochtergesellschaften: Contact Center Lösungen -> ttUnited GmbH: https://ttunited.com; Kommunikationskomponenten für…”

Source: RevenueBase Database · checked Sep 14, 2026
24Strong evidenceBruchsal, GermanyHQ checked Sep 14, 202611-506 contacts →

Strong evidence

“opti-serv ist eine Unternehmensberatung mit Schwerpunkt auf Call Center und Kundenservice.”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceDüsseldorf, GermanyHQ checked Sep 14, 20261-106 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 70 call center technology vendors based in Germany

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Call center technology vendors based in Germany at a glance

As of Sep 14, 2026
28.5%Verified-email coverage
16.0Average contacts per company
11-50Median size (employees)
11.4%Largest-city concentration · Berlin
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
22
11-50
29
51-200
7
201-500
6
501-1,000
4
1,001-5,000
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 70 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center technology vendors, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “call center technology vendors”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center technology vendors), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center technology vendors, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 319 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center technology vendors, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center technology vendors are there based in Germany?

RevenueBase identified 70 call center technology vendors headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Amevida SE, headquartered in Gelsenkirchen, tops this list with the largest team on record.

Which city has the most call center technology vendors?

Berlin leads with 8 headquartered companies, followed by Hamburg (7) and Dusseldorf (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 319 verified decision-maker contacts tracked across these 70 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.