Company lists · Data refreshed September 2026

Top 25 Call center reporting software companies based in the United States

RevenueBase identified 84 call center reporting software companies headquartered in the United States as of September 2026 and tracks 1,096 professional contacts across them, including 272 with verified work emails. Atlanta is the largest hub.

This list covers call center reporting software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
84Companies
1,096Contacts tracked
272Verified emails
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The 25 largest call center reporting software companies based in the United States

Ranked by team size
Top 25 of 84 call center reporting software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center reporting software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceClaremont, CA, United StatesHQ checked Sep 27, 2026201-500137 contacts →

Strong evidence

“Balboa Digital Provides Trusted, Compliant, Effective Call Center Services Get to know Balboa Digital - Our experience, expertise, and innovative call technology, set us apart.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceOldsmar, FL, United StatesHQ checked Sep 27, 202611-50117 contacts →

Partial evidence

“The contact center is the heartbeat of your organization, representing your brand while providing the vital link between your customers and your services.”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceCoeur D'alene, ID, United StatesHQ checked Sep 27, 202651-20078 contacts →

Strong evidence

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceHouston, TX, United StatesHQ checked Sep 27, 202651-20050 contacts →

Partial evidence

“Spectrum Corporation is a leader in Real-Time Visual Solutions for Contact Center environments.”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceSouth Jordan, UT, United StatesHQ checked Sep 27, 202651-20046 contacts →

Strong evidence

“Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceAllen, TX, United StatesHQ checked Sep 27, 202651-20046 contacts →

Partial evidence

“Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceKalamazoo, MI, United StatesHQ checked Sep 27, 202651-20044 contacts →

Strong evidence

“Call Center Experts.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidencePlano, TX, United StatesHQ checked Sep 27, 202651-20034 contacts →

Partial evidence

“Since 1993, Intelemedia has developed sophisticated telephony and database solutions that transform how organizations more effectively manage call handling and caller experiences…”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceCharlottesville, VA, United StatesHQ checked Sep 27, 202651-20033 contacts →

Partial evidence

“Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated…”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceHorsham, PA, United StatesHQ checked Sep 27, 202651-20027 contacts →

Strong evidence

“Quality Contact Solutions provides quality call center solutions that achieve sales results.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceLauderdale Lakes, FL, United StatesHQ checked Sep 27, 202611-5024 contacts →

Strong evidence

“Intelligent reporting, ANI management tools, and expert consulting for outbound contact centers.”

Source: RevenueBase Database · checked Sep 27, 2026
12Strong evidenceSanta Rosa, CA, United StatesHQ checked Sep 27, 202651-20023 contacts →

Strong evidence

“Ron Allen Enterprises owns, operates, and provides services to a series of call center related companies as well as provides SaaS software solutions to other call centers.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidencePayson, UT, United StatesHQ checked Sep 27, 202611-5020 contacts →

Partial evidence

“Contact Center Compliance Solved.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceParlin, United StatesHQ checked Sep 27, 202651-20019 contacts →

Strong evidence

“About Us: Curacall is a leading provider of advanced Call Center Solutions for the Home Health Industry, helping streamline in-bound communications through live-person…”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidencePerry Hall, MD, United StatesHQ checked Sep 27, 202611-5016 contacts →

Strong evidence

“CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound call centers.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceSalt Lake City, UT, United StatesHQ checked Sep 27, 202651-20015 contacts →

Partial evidence

“Nuxiba Technologies provides customer-centric products to various industries, including finance, customer service, telemarketing, debt collection sales, telecommunications…”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceNew Boston, TX, United StatesHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidencePetaluma, CA, United StatesHQ checked Sep 27, 202611-5013 contacts →

Indirect evidence

“At Brightmetrics, we believe in the power of data to transform customer experiences and drive operational excellence.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceColumbus, OH, United StatesHQ checked Sep 27, 2026201-50013 contacts →

Partial evidence

“NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in…”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceNaples, FL, United StatesHQ checked Sep 27, 202611-5012 contacts →

Strong evidence

“Truiem's TruExperience™ is a proven solution to optimize Call Center agent productivity.”

Source: RevenueBase Database · checked Sep 27, 2026
21Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 202611-509 contacts →

Strong evidence

“At MosaicVoice, we believe the call center is the voice of the enterprise.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceChadds Ford, PA, United StatesHQ checked Sep 27, 202611-509 contacts →

Partial evidence

“VirtualLogger LLC provides call recording, quality monitoring, post-call surveys, speech analytics and transcriptions, CRM integrations and e-coaching technology to contact…”

Source: RevenueBase Database · checked Sep 27, 2026
23Strong evidenceHenderson, CO, United StatesHQ checked Sep 27, 202611-508 contacts →

Strong evidence

“My Call Cloud is a full-service contact center software company.”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceClaymont, DE, United StatesHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Comstice, Inc.”

Source: RevenueBase Database · checked Sep 27, 2026
25Strong evidenceCharlotte, NC, United StatesHQ checked Sep 27, 20261-108 contacts →

Strong evidence

“Call Center Dashboards provides advanced monitoring and reporting solutions tailored exclusively for 3CX call centres.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 84 call center reporting software companies based in the United States

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Call center reporting software companies based in the United States at a glance

As of Sep 27, 2026
24.8%Verified-email coverage
13.0Average contacts per company
11-50Median size (employees)
2.4%Largest-city concentration · Atlanta
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
21
11-50
36
51-200
21
201-500
5
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 84 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center reporting software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “call center reporting software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center reporting software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center reporting software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 272 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center reporting software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center reporting software companies are there based in the United States?

RevenueBase identified 84 call center reporting software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Balboa Digital, headquartered in Claremont, tops this list with the largest team on record.

Which city has the most call center reporting software companies?

Atlanta leads with 2 headquartered companies, followed by Denver (2) and Houston (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 272 verified decision-maker contacts tracked across these 84 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.