Company lists · Data refreshed September 2026

Top 25 Call center consulting firms based in Germany

RevenueBase identified 213 call center consulting firms headquartered in Germany as of September 2026 and tracks 4,205 professional contacts across them, including 1,435 with verified work emails. Berlin is the largest hub.

This list covers call center consulting firms headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
213Companies
4,205Contacts tracked
1,435Verified emails
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The 25 largest call center consulting firms based in Germany

Ranked by team size
Top 25 of 213 call center consulting firms based in Germany, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWalldorf, GermanyHQ checked Sep 27, 202610001+697 contacts →

Indirect evidence

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceNuremberg, GermanyHQ checked Sep 27, 20265,001-10,000359 contacts →

Indirect evidence

“The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceMunich, GermanyHQ checked Sep 27, 2026201-500336 contacts →

Strong evidence

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceDresden, GermanyHQ checked Sep 27, 20261,001-5,000303 contacts →

Indirect evidence

“gevekom - Your better place to work.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceRadolfzell, GermanyHQ checked Sep 27, 2026201-500212 contacts →

Partial evidence

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceOsnabrück, GermanyHQ checked Sep 27, 2026201-500168 contacts →

Partial evidence

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceMunich, GermanyHQ checked Sep 27, 202651-200136 contacts →

Indirect evidence

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceNeu-Isenburg, GermanyHQ checked Sep 27, 2026201-50088 contacts →

Indirect evidence

“Die exciting AG hat sich auf die Abbildung und Gestaltung von hochwertigen DialogCenter und ServiceCenter-Prozesse spezialisiert.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceAachen, GermanyHQ checked Sep 27, 2026201-50079 contacts →

Indirect evidence

“Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceMönchengladbach, GermanyHQ checked Sep 27, 2026501-1,00076 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceErlangen, GermanyHQ checked Sep 27, 2026201-50076 contacts →

Indirect evidence

“Wir sind führende Business Consultancy & IT Solution Integrator im Kundenmanagement.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceOberhausen, GermanyHQ checked Sep 27, 2026501-1,00056 contacts →

Indirect evidence

“Gegründet um anders zu sein.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceSarstedt, GermanyHQ checked Sep 27, 2026201-50047 contacts →

Strong evidence

“Here, you will find far more than just call centre services.”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceNürnberg, GermanyHQ checked Sep 27, 2026201-50041 contacts →

Strong evidence

“Wir sind ein spezialisierter und flexibler Contact Center-Dienstleister mit Consulting-Einheit.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceKleve, GermanyHQ checked Sep 27, 2026201-50039 contacts →

Indirect evidence

“impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceOldenburg (oldb.), GermanyHQ checked Sep 27, 2026201-50038 contacts →

Strong evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5035 contacts →

Partial evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 27, 2026
19Strong evidenceWattenscheid, GermanyHQ checked Sep 27, 2026201-50034 contacts →

Strong evidence

“Als Call Center Manufaktur im Ruhrpott verstehen wir die Bedürfnisse unserer Partner, ihrer Kunden und unserer Beschäftigten.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceMunich, GermanyHQ checked Sep 27, 202611-5032 contacts →

Partial evidence

“Welcome to Envolved, where we believe that Customer Centricity is crucial for sustainable and profitable growth.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceNorderstedt, GermanyHQ checked Sep 27, 202611-5030 contacts →

Indirect evidence

“We believe that customer service is not a cost factor-it is one of the most powerful levers for sustainable business success.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceAhlen, GermanyHQ checked Sep 27, 202651-20029 contacts →

Indirect evidence

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceBerlin, GermanyHQ checked Sep 27, 202651-20028 contacts →

Partial evidence

“Die voxpark GmbH ist ein etabliertes und wachsendes Kundenservice-Center, das sich erfolgreich in den Bereichen Telemarketing und ganzheitliches Kundenmanagement positioniert hat.”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceBöblingen, GermanyHQ checked Sep 27, 202611-5027 contacts →

Strong evidence

“We offer comprehensive IT consulting and integration services in the areas of customer service, contact center and customer experience.”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceHamburg, GermanyHQ checked Sep 27, 20261,001-5,00027 contacts →

Indirect evidence

“Seit 1994 entwickelt die getaline GmbH als Customer-Care-Dienstleister maßgeschneiderte Kundendialogkonzepte für ihre Auftraggeber.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 213 call center consulting firms based in Germany

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Call center consulting firms based in Germany at a glance

As of Sep 27, 2026
34.1%Verified-email coverage
19.7Average contacts per company
11-50Median size (employees)
13.6%Largest-city concentration · Berlin
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
90
11-50
66
51-200
26
201-500
17
501-1,000
7
1,001-5,000
3
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 213 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “call center consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center consulting firms, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,435 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center consulting firms are there based in Germany?

RevenueBase identified 213 call center consulting firms headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.

Which city has the most call center consulting firms?

Berlin leads with 29 headquartered companies, followed by Hamburg (14) and Dusseldorf (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,435 verified decision-maker contacts tracked across these 213 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.