Company lists · Data refreshed September 2026

Top 25 Call center analytics platforms based in the United States

RevenueBase identified 398 company matches for call center analytics platforms associated with the United States as of September 2026 and tracks 18,221 professional contacts across them, including 5,321 with verified work emails. New York is the largest hub.

This list covers company matches for call center analytics platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
398Companies
18,221Contacts tracked
5,321Verified emails
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The 25 largest call center analytics platforms based in the United States

Ranked by team size
Top 25 of 398 company matches for call center analytics platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMclean, VA, United StatesHQ recorded Sep 27, 20261,001-5,0002,006 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchLouisville, KY, United StatesHQ recorded Sep 27, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchChicago, IL, United StatesHQ recorded Sep 27, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 27, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 20261,001-5,000478 contacts →

Exact match

“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchSanta Ana, CA, United StatesHQ recorded Sep 27, 2026501-1,000431 contacts →

Exact match

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchSioux Falls, SD, United StatesHQ recorded Sep 27, 20261,001-5,000329 contacts →

Exact match

“Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMilwaukee, WI, United StatesHQ recorded Sep 27, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026201-500286 contacts →

Exact match

“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchNorthridge, CA, United StatesHQ recorded Sep 27, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchDetroit, MI, United StatesHQ recorded Sep 27, 20261,001-5,000247 contacts →

Exact match

“Rocket Connections is a sales and support platform specializing in contact center services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchLos Angeles, CA, United StatesHQ recorded Sep 27, 2026201-500241 contacts →

Exact match

“Convoso is an AI-powered contact center platform built for revenue teams and customer engagement organizations expanding into outbound growth.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchIowa City, IA, United StatesHQ recorded Sep 27, 2026501-1,000235 contacts →

Exact match

“CONTACT CENTER SERVICES INNOVATIVE, HIGH-PERFORMANCE SOLUTIONS THAT WORK Mass Markets executes domestic omni-channel, inbound and outbound contact center services on behalf of…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchMarietta, GA, United StatesHQ recorded Sep 27, 2026201-500223 contacts →

Exact match

“Intradiem is the leader in Dynamic Workforce Orchestration for enterprises with large, structured workforces.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchDallas, TX, United StatesHQ recorded Sep 27, 202651-200216 contacts →

Exact match

“ProHance is a next-generation workforce analytics and operations enablement platform, trusted by users across 55 countries.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchDallas, TX, United StatesHQ recorded Sep 27, 202651-200211 contacts →

Exact match

“Located in the heart of Dallas, Call Box is a high-energy technology company that created a first-of-its-kind call tracking software.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchCanton, OH, United StatesHQ recorded Sep 27, 2026501-1,000200 contacts →

Exact match

“Incept is a multi-channel contact center that strengthens the relationship between you and your client with every interaction.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchRockville, MD, United StatesHQ recorded Sep 27, 202651-200191 contacts →

Exact match

“3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026501-1,000187 contacts →

Exact match

“LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchMountain View, CA, United StatesHQ recorded Sep 27, 202651-200186 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchChantilly, VA, United StatesHQ recorded Sep 27, 202651-200171 contacts →

Exact match

“SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchWestlake Village, CA, United StatesHQ recorded Sep 27, 202651-200163 contacts →

Exact match

“CallSource, the originator of call tracking systems and services, ignited the industry with its founding in 1991.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchFort Myers, FL, United StatesHQ recorded Sep 27, 2026201-500161 contacts →

Exact match

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchLong Island, FL, United StatesHQ recorded Sep 27, 202651-200155 contacts →

Exact match

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 398 call center analytics platforms based in the United States

See the full list, filter by size, metro and specialty, and access 5,321 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Call center analytics platforms based in the United States at a glance

As of Sep 27, 2026
29.2%Verified-email coverage
45.8Average contacts per company
11-50Median size (employees)
4.5%Largest-city concentration · New York
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
112
11-50
150
51-200
82
201-500
21
501-1,000
13
1,001-5,000
14
5,001-10,000
6

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 398 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “call center analytics platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,321 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “call center analytics platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many call center analytics platforms are there based in the United States?

RevenueBase identified 398 company matches for call center analytics platforms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Medallia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most call center analytics platforms?

New York leads with 18 company records, followed by San Francisco (14) and Chicago (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,321 professional contacts with verified work emails tracked across these 398 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.