Company lists · Data refreshed August 2026

Top 25 Call center analytics companies based in the United States

There are 225 call center analytics companies headquartered in the United States (RevenueBase, August 2026). RevenueBase tracks 8,716 professional contacts across them, including 1,066 with verified work emails and 2,828 with mobile numbers. Chicago is the largest hub.

This list covers call center analytics companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed August 31, 2026.

225Companies
8,716Contacts tracked
1,066Verified emails
2,828Mobile numbers
Unlock all 225 companies Free account · no credit card · 2 minutes

The 25 largest call center analytics companies based in the United States

Ranked by team size
Top 25 of 225 call center analytics companies based in the United States, ranked by team size, largest first. Data refreshed Aug 31, 2026. Evidence rates how directly each company's own description names call center analytics companies: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContactsVerified emails
1

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Source: company website · checked Aug 31, 2026
Akron, OH, United States1,001-5,0001,773146
2
AnswernetIndirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: company website · checked Aug 31, 2026
Horsham, PA, United States501-1,000892148
3
Ansafone Contact CentersPartial evidence

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Source: company website · checked Aug 31, 2026
Ocala, FL, United States501-1,00042970
4
Rocket ConnectionsPartial evidence

“Rocket Connections is a sales and support platform specializing in contact center services.”

Source: company website · checked Aug 31, 2026
Detroit, MI, United States1,001-5,00024821
5
Customer DirectIndirect evidence

“Customer Direct, founded in 1997, empowers its clients to make better business decisions.”

Source: company website · checked Aug 31, 2026
Maryland Heights, MO, United States201-50023314
6
Anomaly SquaredPartial evidence

“Schedule your FREE Consultation here: http://bit.ly/2gUckQb Anomaly Squared is a contact center services provider.”

Source: company website · checked Aug 31, 2026
Greensboro, NC, United States201-50021620
7
InceptPartial evidence

“Incept is a multi-channel contact center that strengthens the relationship between you and your client with every interaction.”

Source: company website · checked Aug 31, 2026
Canton, OH, United States501-1,00020031
8
American SupportStrong evidence

“With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide…”

Source: company website · checked Aug 31, 2026
Jacksonville, FL, United States501-1,0001913
9
SigniaIndirect evidence

“Signia aims to provide marketing services to targeted business environments in the US.”

Source: company website · checked Aug 31, 2026
Greeley, CO, United States201-5001823
10
CallsourcePartial evidence

“CallSource, the originator of call tracking systems and services, ignited the industry with its founding in 1991.”

Source: company website · checked Aug 31, 2026
Westlake Village, CA, United States51-20016240
11
j.lodgePartial evidence

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Source: company website · checked Aug 31, 2026
Fort Myers, FL, United States201-50016129
12
BPA QualityPartial evidence

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Source: company website · checked Aug 31, 2026
Long Island, NY, United States51-20015527
13
WolkvoxStrong evidence

“We provide comprehensive solutions for the improvement of contact center operations, customer service and collections, with VoIP telephony, CRM, Speech Analytics, omnichannel…”

Source: company website · checked Aug 31, 2026
Boston, MA, United States51-20015229
14
Balboa DigitalStrong evidence

“Balboa Digital Provides Trusted, Compliant, Effective Call Center Services Get to know Balboa Digital - Our experience, expertise, and innovative call technology, set us apart.”

Source: company website · checked Aug 31, 2026
Claremont, CA, United States201-50013718
15
Nice NexidiaStrong evidence

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Source: company website · checked Aug 31, 2026
Atlanta, GA, United States5,001-10,00012079
16
ISI AnalyticsStrong evidence

“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.”

Source: company website · checked Aug 31, 2026
Bannockburn, IL, United States51-20011634
17
RingbaPartial evidence

“Ringba provides enterprise grade call tracking to businesses, pay per call networks, agencies and performance marketers of all sizes.”

Source: company website · checked Aug 31, 2026
Dover, DE, United States51-2008449
18
SQM Group INCStrong evidence

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Source: company website · checked Aug 31, 2026
Coeur Dalene, ID, United States51-2007827
19

“When it comes to telling our story, no one does it better than our clients.”

Source: company website · checked Aug 31, 2026
Cherry Hill, NJ, United States51-200641
20
Xima SoftwarePartial evidence

“Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.”

Source: company website · checked Aug 31, 2026
South Jordan, UT, United States51-2004625
21
TelstratPartial evidence

“Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…”

Source: company website · checked Aug 31, 2026
Allen, TX, United States51-200462
22

“E Communication Advantage (ECA) provides a complete suite of call center services to enable you to effectively sell to and support your customers.”

Source: company website · checked Aug 31, 2026
Austin, TX, United States51-200461
23
Answer UnitedStrong evidence

Call Center Experts.”

Source: company website · checked Aug 31, 2026
Kalamazoo, MI, United States51-2004410
24

“Health is Wealth Marketing LLC is a leading provider of pay-per-call marketing solutions and BPO services, helping businesses connect with high-quality, consumer-initiated inbound…”

Source: company website · checked Aug 31, 2026
Sierra Madre, CA, United States51-200441
25
Call Control LLCStrong evidence

Call Control offers elite call center services for the automotive industry.”

Source: company website · checked Aug 31, 2026
El Paso, TX, United States51-200357

Showing 25 of 225 call center analytics companies based in the United States

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Call center analytics companies based in the United States at a glance

As of Aug 31, 2026
11-50Median size (employees)
ChicagoLargest hub · 5 HQs
2,828Contacts with mobile numbers
Aug 31, 2026Data refreshed

Companies by employee count

1-10
65
11-50
66
51-200
51
201-500
24
501-1,000
11
1,001-5,000
6
5,001-10,000
1

Call center analytics companies by metro

MetroCompanies
Call center analytics companies in Chicago5
Call center analytics companies in Hollywood5
Call center analytics companies in Fort Lauderdale4
Call center analytics companies in Phoenix4
Call center analytics companies in Orlando4
Call center analytics companies in Miami4
Call center analytics companies in Los Angeles4
Call center analytics companies in Dover4

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “call center analytics companies”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among call center analytics companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,066 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on August 31, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many call center analytics companies are there based in the United States?

There are 225 call center analytics companies headquartered in the United States as of August 2026 (RevenueBase).

What is the largest company on this list?

Infocision Management Corporation, headquartered in Akron, tops this list with the largest team on record.

Which city has the most call center analytics companies?

Chicago leads with 5 headquartered companies, followed by Hollywood (5) and Fort Lauderdale (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,066 verified decision-maker contacts tracked across these 225 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on August 31, 2026.

Ready to reach these companies? Verified emails and direct dials for all 225 call center analytics companies based in the United States. Start with a free account, no credit card.

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Related lists

Call center analytics companies by geography

About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.