Company lists · Data refreshed September 2026

Top 25 User journey mapping services worldwide

RevenueBase identified 390 user journey mapping services worldwide as of September 2026 and tracks 4,615 professional contacts across them, including 976 with verified work emails. The United States is the largest market and London the largest hub.

This list covers user journey mapping services worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 22, 2026. Country and city lists for user journey mapping services follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 22, 2026 86% judged on-target in blind review
390Companies
4,615Contacts tracked
976Verified emails
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The 25 largest user journey mapping services worldwide

Ranked by team size
Top 25 of 390 user journey mapping services worldwide, ranked by team size, largest first. Data refreshed Sep 22, 2026. RevenueBase Smart Search rates how each company's information relates to user journey mapping services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceBauru, BrazilHQ checked Sep 22, 20265,001-10,0001,279 contacts →

Indirect evidence

“A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.”

Source: RevenueBase Database · checked Sep 22, 2026
2Indirect evidenceJaipur, IndiaHQ checked Sep 22, 2026501-1,000533 contacts →

Indirect evidence

“QDegrees Services, we are a business consulting and product innovation company.”

Source: RevenueBase Database · checked Sep 22, 2026
3Indirect evidenceSão Paulo, BrazilHQ checked Sep 22, 2026201-500389 contacts →

Indirect evidence

“Somos uma tech company.”

Source: RevenueBase Database · checked Sep 22, 2026
4Partial evidenceSao Paulo, BrazilHQ checked Sep 22, 2026201-500143 contacts →

Partial evidence

“Somos a única plataforma de Customer Experience Journey do mercado, indo muito além do conversacional.”

Source: RevenueBase Database · checked Sep 22, 2026
5Indirect evidenceUltimo, AustraliaHQ checked Sep 22, 202651-200132 contacts →

Indirect evidence

“CX Lavender are Customer Growth Experts.”

Source: RevenueBase Database · checked Sep 22, 2026
6Indirect evidenceDuluth, GA, United StatesHQ checked Sep 22, 202651-200108 contacts →

Indirect evidence

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Source: RevenueBase Database · checked Sep 22, 2026
7Strong evidenceJohannesburg, South AfricaHQ checked Sep 22, 202651-200108 contacts →

Strong evidence

“Providing a bespoke journey mapping service and digitally connected technology platforms to link demand and supply to fulfil the customer needs across industries such as…”

Source: RevenueBase Database · checked Sep 22, 2026
8Partial evidenceLondon, United KingdomHQ checked Sep 22, 202651-20092 contacts →

Partial evidence

“We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.”

Source: RevenueBase Database · checked Sep 22, 2026
9Indirect evidenceSão Paulo, BrazilHQ checked Sep 22, 202651-20087 contacts →

Indirect evidence

“Há 12 anos trabalhamos a experiência de clientes reais em inteligência aplicada aos negócios.”

Source: RevenueBase Database · checked Sep 22, 2026
10Indirect evidenceCheltenham, United KingdomHQ checked Sep 22, 202611-5068 contacts →

Indirect evidence

“Nerv is an agency specialising in customer experience and content marketing.”

Source: RevenueBase Database · checked Sep 22, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 22, 202651-20050 contacts →

Indirect evidence

“insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.”

Source: RevenueBase Database · checked Sep 22, 2026
12Indirect evidenceAmsterdam, NetherlandsHQ checked Sep 22, 202611-5050 contacts →

Indirect evidence

“Ieder contact met je klant is een beslissend moment in het opbouwen van een duurzame, positieve relatie.”

Source: RevenueBase Database · checked Sep 22, 2026
13Indirect evidenceAmsterdam, NetherlandsHQ checked Sep 22, 202611-5046 contacts →

Indirect evidence

“We are a hands-on customer experience design agency.”

Source: RevenueBase Database · checked Sep 22, 2026
14Indirect evidenceComuna 4, ArgentinaHQ checked Sep 22, 202611-5033 contacts →

Indirect evidence

“Zentricx is a business and technology consultancy, with a focus on full Cutomer Experience (CX).”

Source: RevenueBase Database · checked Sep 22, 2026
15Indirect evidenceLondon, United KingdomHQ checked Sep 22, 202651-20033 contacts →

Indirect evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 22, 2026
16Indirect evidenceOverland Park, KS, United StatesHQ checked Sep 22, 202651-20031 contacts →

Indirect evidence

“We are obsessed with constantly improving your customer experience because we know that increasing revenue and profits requires laser-like focus on customer loyalty that grows out…”

Source: RevenueBase Database · checked Sep 22, 2026
17Indirect evidenceBoom, BelgiumHQ checked Sep 22, 202611-5031 contacts →

Indirect evidence

“At C9 (Cloud Nine) we help you to transform your customers into fans!”

Source: RevenueBase Database · checked Sep 22, 2026
18Partial evidenceSenamiestis, LithuaniaHQ checked Sep 22, 202611-5030 contacts →

Partial evidence

“Service is a journey.”

Source: RevenueBase Database · checked Sep 22, 2026
19Indirect evidenceMelbourne, AustraliaHQ checked Sep 22, 202611-5030 contacts →

Indirect evidence

“At Craft CXM, we believe businesses achieve more when they focus on customer experience.”

Source: RevenueBase Database · checked Sep 22, 2026
20Indirect evidenceSao Paulo, BrazilHQ checked Sep 22, 202611-5028 contacts →

Indirect evidence

“A Alterego é uma consultoria especializada em desenhar, co-transformar e implementar melhorias em todas as etapas de interação e da jornada dos clientes, resultando em melhor…”

Source: RevenueBase Database · checked Sep 22, 2026
21Indirect evidenceAmsterdam, NetherlandsHQ checked Sep 22, 202611-5027 contacts →

Indirect evidence

“WUA helps companies enhance their digital performance and outperform competitors by placing customer experience at the core of their strategy.”

Source: RevenueBase Database · checked Sep 22, 2026
22Indirect evidenceCape Town, South AfricaHQ checked Sep 22, 202611-5024 contacts →

Indirect evidence

“nlightencx are multiple award-winning customer and client experience specialists that have been helping businesses deliver exceptional customer experiences for almost two decades.”

Source: RevenueBase Database · checked Sep 22, 2026
23Partial evidenceAmsterdam, NetherlandsHQ checked Sep 22, 202611-5024 contacts →

Partial evidence

User Intelligence is a customer experience company, formed by the combination of a research company, design studio, and online consultancy.”

Source: RevenueBase Database · checked Sep 22, 2026
24Indirect evidenceZuidlaren, NetherlandsHQ checked Sep 22, 202611-5021 contacts →

Indirect evidence

“Xtract gelooft erin dat organisaties succesvol kunnen zijn en blijven, door zich continu te ontwikkelen.”

Source: RevenueBase Database · checked Sep 22, 2026
25Indirect evidenceMunich, GermanyHQ checked Sep 22, 202611-5020 contacts →

Indirect evidence

“Delivering a seamless customer experience is harder than ever.”

Source: RevenueBase Database · checked Sep 22, 2026

Showing 25 of 390 user journey mapping services worldwide

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User journey mapping services worldwide at a glance

As of Sep 22, 2026
21.1%Verified-email coverage
11.8Average contacts per company
1-10Median size (employees)
4.4%Largest-city concentration · London
Sep 22, 2026Page data refreshed

Companies by employee count

1-10
310
11-50
62
51-200
12
201-500
4
501-1,000
1
5,001-10,000
1

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among user journey mapping services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for user journey mapping services are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “user journey mapping services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names user journey mapping services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among user journey mapping services, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 976 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 22, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

User journey mapping services by location

4 lists · largest first

Every User journey mapping services list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names user journey mapping services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many user journey mapping services are there worldwide?

RevenueBase identified 390 user journey mapping services worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Concilig, headquartered in Bauru, tops this list with the largest team on record.

Which country has the most user journey mapping services?

The United States leads with 66 companies, followed by the United Kingdom (56) and Brazil (27). Every user journey mapping services list by country and city is linked on this page.

Which city has the most user journey mapping services?

London leads with 17 headquartered companies, followed by Sao Paulo (13) and Sydney (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 976 verified decision-maker contacts tracked across these 390 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 22, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.