Company lists · Data refreshed September 2026

Top 25 Support ticket software companies worldwide

RevenueBase identified 102 support ticket software companies worldwide as of September 2026 and tracks 3,718 professional contacts across them, including 233 with verified work emails. The United States is the largest market and Barcelona the largest hub.

This list covers support ticket software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for support ticket software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
102Companies
3,718Contacts tracked
233Verified emails
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The 25 largest support ticket software companies worldwide

Ranked by team size
Top 25 of 102 support ticket software companies worldwide, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to support ticket software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceUnited StatesHQ checked Sep 29, 2026n/a2,161 contacts →

Indirect evidence

“With rapidly increasing service requests, is your company maximizing its investment in your service management solution?”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceCórdoba, ArgentinaHQ checked Sep 29, 202651-200150 contacts →

Partial evidence

“Customer Support Suite”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 202651-20099 contacts →

Indirect evidence

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceBangalore, IndiaHQ checked Sep 29, 202611-5086 contacts →

Indirect evidence

“Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple…”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceSão Caetano Do Sul, BrazilHQ checked Sep 29, 202651-20060 contacts →

Indirect evidence

“O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.”

Source: RevenueBase Database · checked Sep 29, 2026
6Strong evidenceVirginia Beach, VA, United StatesHQ checked Sep 29, 202611-5037 contacts →

Strong evidence

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceUnited StatesHQ checked Sep 29, 202611-5032 contacts →

Indirect evidence

“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceAtlanta, GA, United StatesHQ checked Sep 29, 202611-5026 contacts →

Partial evidence

“Concierge Live provides a comprehensive and industry-leading ticket management system that helps companies better manage and understand their ticket inventory and events.”

Source: RevenueBase Database · checked Sep 29, 2026
9Strong evidenceMarple, United KingdomHQ checked Sep 29, 202611-5014 contacts →

Strong evidence

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidencePasso Fundo, BrazilHQ checked Sep 29, 20261-1012 contacts →

Indirect evidence

“TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceNashik, IndiaHQ checked Sep 29, 202611-5012 contacts →

Partial evidence

“Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…”

Source: RevenueBase Database · checked Sep 29, 2026
12Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 20261-109 contacts →

Partial evidence

“Unthread (YC S22) is an agentic service management platform that tracks and resolves tickets instantly from Slack.”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceEtobicoke, ON, CanadaHQ checked Sep 29, 202611-509 contacts →

Indirect evidence

“MooseDesk is designed specifically for eCommerce merchants and helps you provide an exceptional customer service experience.”

Source: RevenueBase Database · checked Sep 29, 2026
14Strong evidenceAlexandria, United StatesHQ checked Sep 29, 202611-507 contacts →

Strong evidence

“Enhancesoft, LLC is the developer of the amazing Ticketing Software systems, osTicket and SupportSystem.”

Source: RevenueBase Database · checked Sep 29, 2026
15Partial evidenceAmherstburg, ON, CanadaHQ checked Sep 29, 202611-507 contacts →

Partial evidence

“Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceUnited StatesHQ checked Sep 29, 20261-106 contacts →

Partial evidence

“Tired of the customer support runaround?”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceMckinney, TX, United StatesHQ checked Sep 29, 202611-505 contacts →

Indirect evidence

“Increase your First Call Resolution rate!”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceMadrid, SpainHQ checked Sep 29, 202611-505 contacts →

Strong evidence

“Attendo is an advanced ticketing software that includes the traditional functions of a ticketing software, but with many more functionalities.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceAhmedabad, IndiaHQ checked Sep 29, 2026201-5005 contacts →

Indirect evidence

“Hey there!”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidencePorto Alegre, BrazilHQ checked Sep 29, 20261-104 contacts →

Indirect evidence

“Nossa missão é proporcionar atendimentos mais ágeis e menos frustrantes a milhões de consumidores.”

Source: RevenueBase Database · checked Sep 29, 2026
21Indirect evidenceLangwedel, GermanyHQ checked Sep 29, 20261-104 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceJundiaí, BrazilHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“A fim de agilizar as solicitações de suporte e melhor atendê-lo, nós utilizamos um sistema de ticket.”

Source: RevenueBase Database · checked Sep 29, 2026
23Indirect evidenceTampa, FL, United StatesHQ checked Sep 29, 202611-502 contacts →

Indirect evidence

“Helprace is a one stop solution for your organization's helpdesk, feedback community and other customer service needs.”

Source: RevenueBase Database · checked Sep 29, 2026
24Partial evidenceNew Delhi, IndiaHQ checked Sep 29, 202651-2001 contacts →

Partial evidence

“With PeppyBiz as your core backup and support, you can upgrade your business to the next level.”

Source: RevenueBase Database · checked Sep 29, 2026
25Indirect evidencen/a11-501 contacts →

Indirect evidence

“Trakdesk is a company born out of necessity.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 102 support ticket software companies worldwide

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Support ticket software companies worldwide at a glance

As of Sep 29, 2026
6.3%Verified-email coverage
36.5Average contacts per company
1-10Median size (employees)
2.0%Largest-city concentration · Barcelona
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
54
11-50
33
51-200
11
201-500
3

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among support ticket software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for support ticket software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “support ticket software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names support ticket software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among support ticket software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 233 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Support ticket software companies by location

1 lists · largest first

Every Support ticket software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names support ticket software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many support ticket software companies are there worldwide?

RevenueBase identified 102 support ticket software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Boss Solutions, headquartered in Worldwide, tops this list with the largest team on record.

Which country has the most support ticket software companies?

The United States leads with 25 companies. Every support ticket software companies list by country and city is linked on this page.

Which city has the most support ticket software companies?

Barcelona leads with 2 headquartered companies, followed by Berlin (2) and Hyderabad (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 233 verified decision-maker contacts tracked across these 102 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.