Company lists · Data refreshed November 2026

Top 25 Retail customer service software companies worldwide

RevenueBase identified 717 company matches for retail customer service software companies worldwide as of November 2026 and tracks 35,028 professional contacts across them, including 13,598 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers company matches for retail customer service software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026. Country and city lists for retail customer service software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
717Companies
35,028Contacts tracked
13,598Verified emails
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The 25 largest retail customer service software companies worldwide

Ranked by team size
Top 25 of 717 company matches for retail customer service software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCambridge, United StatesHQ recorded Nov 5, 20265,001-10,00011,646 contacts →

Exact match

“HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchSan Mateo, United StatesHQ recorded Nov 5, 20261,001-5,0007,390 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchCambridge, MA, United StatesHQ recorded Nov 5, 2026501-1,0001,054 contacts →

Exact match

“ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchHillsboro, United StatesHQ recorded Nov 5, 2026501-1,000897 contacts →

Exact match

“MTI is a technology innovator working to enhance customer interactions with major brands across the globe.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchSchöneck, FranceHQ recorded Nov 5, 20261,001-5,000844 contacts →

Exact match

“Making Interactions in Retail Simple GK Software is a global leader in cloud-based retail solutions, trusted by 24% of the world’s top 50 retailers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchBaden, ItalyHQ recorded Nov 5, 2026501-1,000495 contacts →

Exact match

“The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchParis, FranceHQ recorded Nov 5, 20261,001-5,000452 contacts →

Exact match

“Avec un CA de 35 M € et 1200 collaborateurs, le groupe EURO CRM compte aujourd'hui parmi les acteurs majeurs du marché de la gestion de la relation client à distance.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchFolsom, CA, United StatesHQ recorded Nov 5, 202651-200445 contacts →

Exact match

“Retail Pro, a retail management software, serves the needs of specialty retailers worldwide, from those just realizing their retail dreams to retailers who've grown to…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchLund, SwedenHQ recorded Nov 5, 2026201-500421 contacts →

Exact match

“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchSao Paulo, BrazilHQ recorded Nov 5, 2026201-500399 contacts →

Exact match

“SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchCourbevoie, FranceHQ recorded Nov 5, 2026201-500334 contacts →

Exact match

“At Avanquest, we develop software that makes digital simpler, smarter and more useful.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchSao Paulo, BrazilHQ recorded Nov 5, 2026201-500332 contacts →

Exact match

“A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchSanta Clara, CA, United StatesHQ recorded Nov 5, 2026501-1,000326 contacts →

Exact match

“KANA understands the value of great Customer Service experiences.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchSan Jose, CA, United StatesHQ recorded Nov 5, 202651-200244 contacts →

Exact match

“Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI, cross-team collaboration, workflows, and ticketing.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchBoston, MA, United StatesHQ recorded Nov 5, 202651-200228 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchBristol, United KingdomHQ recorded Nov 5, 202651-200178 contacts →

Exact match

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchCórdoba, ArgentinaHQ recorded Nov 5, 202651-200159 contacts →

Exact match

“Customer Support Suite”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchFort Lauderdale, ON, United StatesHQ recorded Nov 5, 2026501-1,000156 contacts →

Exact match

“Founded in 2002, Mi9 Retail mission is to develop great software that delights end users by excelling in design and functionality.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchMidrand, South AfricaHQ recorded Nov 5, 2026501-1,000150 contacts →

Exact match

“UCS Technology Services is a leading provider of innovative point of sale software and retail solutions with specialised services to retailers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchMinneapolis, MN, United StatesHQ recorded Nov 5, 202651-200141 contacts →

Exact match

“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchIselin, NJ, United StatesHQ recorded Nov 5, 202651-200137 contacts →

Exact match

“Celerant is a leading provider of innovative end-to-end retail commerce software that maximizes business growth and efficiency for startup to enterprise businesses.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchSanta Ana, CA, United StatesHQ recorded Nov 5, 202651-200128 contacts →

Exact match

“Island Pacific is a retail software company founded in 1977.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchBuenos Aires City, ArgentinaHQ recorded Nov 5, 202651-200117 contacts →

Exact match

“Mitrol ofrece soluciones innovadoras para la Atención y Gestión de Clientes, brindando experiencias ágiles, informadas y omnicanales sin interrupciones.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchFranceHQ recorded Nov 5, 202611-50114 contacts →

Exact match

“Satis eService : la solution de gestion de la relation Satis eService est la solution globale du Service à la clientèle, 100% Internet, conçue pour maximiser la fidélisation de…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchMumbai, IndiaHQ recorded Nov 5, 202651-200111 contacts →

Exact match

“intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 717 retail customer service software companies worldwide

See the full list, filter by size, metro and specialty, and access 13,598 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Retail customer service software companies worldwide at a glance

As of Nov 5, 2026
38.8%Verified-email coverage
48.9Average contacts per company
11-50Median size (employees)
3.1%Largest-city concentration · Sao Paulo
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
293
11-50
267
51-200
109
201-500
18
501-1,000
14
1,001-5,000
9
5,001-10,000
2
10001+
2

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for retail customer service software companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “retail customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 13,598 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Retail customer service software companies by location

5 lists · largest first

Every Retail customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “retail customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many retail customer service software companies are there worldwide?

RevenueBase identified 717 company matches for retail customer service software companies worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Hubspot tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most retail customer service software companies?

The United States leads with 114 companies, followed by Brazil (76) and India (71). Every retail customer service software companies list by country and city is linked on this page.

Which city has the most retail customer service software companies?

Sao Paulo leads with 22 company records, followed by London (12) and Paris (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 13,598 professional contacts with verified work emails tracked across these 717 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.