Company lists · Data refreshed September 2026
Top 25 Retail chatbot platforms worldwide
RevenueBase identified 3,295 retail chatbot platforms worldwide as of September 2026 and tracks 24,157 professional contacts across them, including 6,036 with verified work emails. The United States is the largest market and London the largest hub.
This list covers retail chatbot platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for retail chatbot platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest retail chatbot platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,050 contacts → | ||||
Partial evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 705 contacts → | ||||
Indirect evidence “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 475 contacts → | ||||
Partial evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 450 contacts → | ||||
Indirect evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 421 contacts → | ||||
Partial evidence “Algonomy helps consumer businesses maximize customer value by automating decisioning across key retail functions.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 347 contacts → | ||||
Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 340 contacts → | ||||
Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 294 contacts → | ||||
Partial evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 267 contacts → | ||||
Indirect evidence “We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 236 contacts → | ||||
Indirect evidence “Bik.ai is the first agentic AI CRM for eCommerce.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 233 contacts → | ||||
Indirect evidence “Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 222 contacts → | ||||
Indirect evidence “Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 211 contacts → | ||||
Indirect evidence “SleekFlow is an AI Suite for Revenue-Driving Conversations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 206 contacts → | ||||
Partial evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 203 contacts → | ||||
Indirect evidence “ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 195 contacts → | ||||
Indirect evidence “iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 184 contacts → | ||||
Indirect evidence “A OmniChat é a plataforma líder em chat commerce e IA conversacional no Brasil.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 167 contacts → | ||||
Indirect evidence “A Fortics é uma empresa referência em plataformas de atendimento, vendas e comunicação omnichannel (redes sociais, mensageria instantânea e voz), que unifica 17 canais, como…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 143 contacts → | ||||
Partial evidence “BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 132 contacts → | ||||
Partial evidence “Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 121 contacts → | ||||
Indirect evidence “Incubating technology products that enable digital transformation reachable for more companies.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 120 contacts → | ||||
Partial evidence “Botpress is the enterprise-grade AI agent platform for customer support.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 120 contacts → | ||||
Partial evidence “Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 120 contacts → | ||||
Indirect evidence “DaveAI is a Conversational Experience Cloud that blends intelligent microbots, lifelike avatars, and immersive visualizations to craft personalized, high-impact customer journeys…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 114 contacts → | ||||
Indirect evidence “AI Agent Company in India | AI Voice Agent | AI Calling Agent | AI Personal Assistant | Conversational AI for Marketing Sales & Customer Service Troika Tech Services…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: retail chatbot platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names retail chatbot platforms.
- Partial evidence
- Its own public description names part of retail chatbot platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name retail chatbot platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 3,295 retail chatbot platforms worldwide
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Retail chatbot platforms worldwide at a glance
As of Sep 29, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail chatbot platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for retail chatbot platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “retail chatbot platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail chatbot platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among retail chatbot platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 6,036 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Retail chatbot platforms by location
18 lists · largest firstEvery Retail chatbot platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Retail chatbot platforms based in the United States454
- Retail chatbot platforms based in India269
- Retail chatbot platforms based in Brazil165
- Retail chatbot platforms based in the United Kingdom161
- Retail chatbot platforms based in Canada76
- Retail chatbot platforms based in France73
- Retail chatbot platforms based in Germany69
- Retail chatbot platforms based in Spain67
- Retail chatbot platforms based in the United Arab Emirates54
- Retail chatbot platforms based in the Netherlands45
- Retail chatbot platforms based in Argentina37
- Retail chatbot platforms based in Italy29
- Retail chatbot platforms based in Indonesia27
- Retail chatbot platforms based in Israel27
Cities
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail chatbot platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many retail chatbot platforms are there worldwide?
RevenueBase identified 3,295 retail chatbot platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Gupshup, headquartered in San Francisco, tops this list with the largest team on record.
Which country has the most retail chatbot platforms?
The United States leads with 454 companies, followed by India (269) and Brazil (165). Every retail chatbot platforms list by country and city is linked on this page.
Which city has the most retail chatbot platforms?
London leads with 90 headquartered companies, followed by Sao Paulo (51) and Dubai (36).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,036 verified decision-maker contacts tracked across these 3,295 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.