Company lists · Data refreshed September 2026

Top 25 Process outsourcing companies worldwide

Name: Process outsourcing companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 15,727 companies tracked

RevenueBase identified 15,727 process outsourcing companies worldwide as of September 2026 and tracks 913,616 professional contacts across them, including 85,152 with verified work emails. India is the largest market and Lahore the largest hub.

This list covers process outsourcing companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026. Country and city lists for process outsourcing companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

15,727Companies

913,616Contacts tracked

85,152Verified emails

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The 25 largest process outsourcing companies worldwide

Ranked by team size

Top 25 of 15,727 process outsourcing companies worldwide, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to process outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Atento	Partial evidence	Madrid, MexicoHQ checked Sep 21, 2026	10001+	77,129 contacts →
	Partial evidence “We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…” Source: RevenueBase Database · checked Sep 21, 2026
2	Infosys BPM	Partial evidence	Bengaluru, IndiaHQ checked Sep 21, 2026	10001+	39,588 contacts →
	Partial evidence “Infosys BPM Ltd, the business process management subsidiary of Infosys Ltd.(NYSE: INFY), was set up in April 2002.” Source: RevenueBase Database · checked Sep 21, 2026
3	TTEC	Indirect evidence	Austin, TX, United StatesHQ checked Sep 21, 2026	10001+	26,420 contacts →
	Indirect evidence “We’re TTEC (pronounced t.tec).” Source: RevenueBase Database · checked Sep 21, 2026
4	Konecta	Strong evidence	Madrid, SpainHQ checked Sep 21, 2026	10001+	23,763 contacts →
	Strong evidence “Konecta is a leading innovative global service provider in customer management business process outsourcing, with passionate employees working in 40 languages across 4 continents…” Source: RevenueBase Database · checked Sep 21, 2026
5	Capita	Partial evidence	London, United KingdomHQ checked Sep 21, 2026	10001+	20,824 contacts →
	Partial evidence “Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.” Source: RevenueBase Database · checked Sep 21, 2026
6	Firstsource	Indirect evidence	Mumbai, IndiaHQ checked Sep 21, 2026	10001+	17,257 contacts →
	Indirect evidence “Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services…” Source: RevenueBase Database · checked Sep 21, 2026
7	IBEX	Strong evidence	Washington, DC, United StatesHQ checked Sep 21, 2026	10001+	15,457 contacts →
	Strong evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 21, 2026
8	Ienergizer	Strong evidence	Noida, IndiaHQ checked Sep 21, 2026	10001+	14,745 contacts →
	Strong evidence “iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating…” Source: RevenueBase Database · checked Sep 21, 2026
9	VXI Global Solutions	Indirect evidence	Los Angeles, CA, United StatesHQ checked Sep 21, 2026	10001+	14,238 contacts →
	Indirect evidence “About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions.” Source: RevenueBase Database · checked Sep 21, 2026
10	Intelcia	Strong evidence	Casablanca, MoroccoHQ checked Sep 21, 2026	10001+	13,214 contacts →
	Strong evidence “Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills…” Source: RevenueBase Database · checked Sep 21, 2026
11	Comdata Group	Indirect evidence	Corsico, ItalyHQ checked Sep 21, 2026	10001+	9,614 contacts →
	Indirect evidence “We're KONECTA now!” Source: RevenueBase Database · checked Sep 21, 2026
12	CCI Global	Strong evidence	Durban, South AfricaHQ checked Sep 21, 2026	10001+	6,349 contacts →
	Strong evidence “CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a…” Source: RevenueBase Database · checked Sep 21, 2026
13	XCEED	Strong evidence	Cairo, EgyptHQ checked Sep 21, 2026	10001+	6,302 contacts →
	Strong evidence “Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than web enabled multi channels stations.” Source: RevenueBase Database · checked Sep 21, 2026
14	Liderança Serviços	Indirect evidence	São José, BrazilHQ checked Sep 21, 2026	10001+	4,504 contacts →
	Indirect evidence “Atuamos nos principais setores de terceirização, e somos pioneiros na implantação de contratos à distância.” Source: RevenueBase Database · checked Sep 21, 2026
15	Startek India	Strong evidence	Mumbai, IndiaHQ checked Sep 21, 2026	10001+	4,389 contacts →
	Strong evidence “Startek is a leading global provider of technology-enabled business process outsourcing solutions.” Source: RevenueBase Database · checked Sep 21, 2026
16	Apex America	Indirect evidence	Córdoba, ArgentinaHQ checked Sep 21, 2026	10001+	4,377 contacts →
	Indirect evidence “At Apex America, we are a Next Generation BPO and a global strategic partner specialized in elevating customer service standards.” Source: RevenueBase Database · checked Sep 21, 2026
17	Mindbridge	Indirect evidence	Lahore, PakistanHQ checked Sep 21, 2026	5,001-10,000	4,359 contacts →
	Indirect evidence “Founded in 2004, Mindbridge (Private) Limited is Pakistan’s largest BPO company, operating with a capacity.” Source: RevenueBase Database · checked Sep 21, 2026
18	Emapta Global	Indirect evidence	Mandaluyong, PhilippinesHQ checked Sep 21, 2026	10001+	4,337 contacts →
	Indirect evidence “ANewEraOfGlobalTalent: Your Team.” Source: RevenueBase Database · checked Sep 21, 2026
19	Ibex. Pakistan	Indirect evidence	Karachi, PakistanHQ checked Sep 21, 2026	10001+	4,161 contacts →
	Indirect evidence “ibex.” Source: RevenueBase Database · checked Sep 21, 2026
20	Arcgate	Partial evidence	Udaipur, IndiaHQ checked Sep 21, 2026	1,001-5,000	4,122 contacts →
	Partial evidence “We are a fast-growing BPO & IT outsourcing firm with a team of 2500+ people passionate about data and technology.” Source: RevenueBase Database · checked Sep 21, 2026
21	PSG Global Solutions	Partial evidence	Marina Del Rey, CA, United StatesHQ checked Sep 21, 2026	1,001-5,000	4,000 contacts →
	Partial evidence “PSG is a global leader in recruitment process optimization, delivering high-performance outsourced recruiting solutions that drive real business results.” Source: RevenueBase Database · checked Sep 21, 2026
22	Raya CX	Indirect evidence	Giza, EgyptHQ checked Sep 21, 2026	5,001-10,000	3,989 contacts →
	Indirect evidence “RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries.” Source: RevenueBase Database · checked Sep 21, 2026
23	TOA Global	Indirect evidence	Southport, AustraliaHQ checked Sep 21, 2026	1,001-5,000	3,912 contacts →
	Indirect evidence “Don’t wait until understaffing eats away at your productivity and client satisfaction.” Source: RevenueBase Database · checked Sep 21, 2026
24	GSS Global Sales Solutions	Indirect evidence	Madrid, SpainHQ checked Sep 21, 2026	10001+	3,716 contacts →
	Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 21, 2026
25	Merchants	Strong evidence	Johannesburg, South AfricaHQ checked Sep 21, 2026	5,001-10,000	3,654 contacts →
	Strong evidence “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: process outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names process outsourcing companies.
Partial evidence: Its own public description names part of process outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name process outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 15,727 process outsourcing companies worldwide

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Process outsourcing companies worldwide at a glance

As of Sep 21, 2026

9.3%Verified-email coverage

58.1Average contacts per company

11-50Median size (employees)

2.0%Largest-city concentration · Lahore

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

3,897

11-50

5,520

51-200

3,511

201-500

1,329

501-1,000

628

1,001-5,000

564

5,001-10,000

133

10001+

117

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among process outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for process outsourcing companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “process outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names process outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among process outsourcing companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 85,152 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Process outsourcing companies by location

76 lists · largest first

Every Process outsourcing companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names process outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many process outsourcing companies are there worldwide?

RevenueBase identified 15,727 process outsourcing companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Atento, headquartered in Madrid, tops this list with the largest team on record.

Which country has the most process outsourcing companies?

India leads with 3,289 companies, followed by the United States (1,807) and the Philippines (1,014). Every process outsourcing companies list by country and city is linked on this page.

Which city has the most process outsourcing companies?

Lahore leads with 316 headquartered companies, followed by Sao Paulo (234) and Ahmedabad (197).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 85,152 verified decision-maker contacts tracked across these 15,727 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.