Company lists · Data refreshed September 2026
Top 25 Offshore contact center providers worldwide
RevenueBase identified 3,872 offshore contact center providers worldwide as of September 2026 and tracks 229,642 professional contacts across them, including 16,328 with verified work emails. The United States is the largest market and Lahore the largest hub.
This list covers offshore contact center providers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for offshore contact center providers follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest offshore contact center providers worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 5,553 contacts → | ||||
Strong evidence “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 4,561 contacts → | ||||
Strong evidence “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 4,342 contacts → | ||||
Strong evidence “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 3,785 contacts → | ||||
Strong evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 3,508 contacts → | ||||
Indirect evidence “Outsourcing, reimagined - through talent that moves business forward.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 3,122 contacts → | ||||
Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 3,071 contacts → | ||||
Strong evidence “Extensya is a company that primarily specializes in contact management solutions and business process outsourcing services, with a network of fully equipped contact centers in…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 3,061 contacts → | ||||
Strong evidence “ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support to a select group of Fortune companies and their customers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 2,859 contacts → | ||||
Strong evidence “Líder em Contact Center na América Latina e um dos maiores do mundo em BPO, especializado em soluções para gestão do relacionamento com o consumidor, o Grupo Contax atua de…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 2,774 contacts → | ||||
Partial evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 2,358 contacts → | ||||
Strong evidence “Emergia is a multinational company specialized in the comprehensive customer relationship management in the field of Interactive Contact Center, the business process outsourcing…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 2,342 contacts → | ||||
Strong evidence “Más que un contact center y BPO, somos el partner que asegura que la experiencia de tus clientes sea increíble.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 2,221 contacts → | ||||
Strong evidence “Somos la compañía líder en Servicios Next Gen de Contact Center, Business Process Outsourcing (BPO) y Customer Experience (CX).” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 2,176 contacts → | ||||
Indirect evidence “Somos a Tahto, uma empresa referência em soluções de CX e BPO.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 1,974 contacts → | ||||
Indirect evidence “Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 1,741 contacts → | ||||
Indirect evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 1,711 contacts → | ||||
Indirect evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1,710 contacts → | ||||
Partial evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 1,536 contacts → | ||||
Indirect evidence “DialAmerica is now Aucera.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 1,473 contacts → | ||||
Strong evidence “Senture provides comprehensive contact center service support nationally.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 1,418 contacts → | ||||
Strong evidence “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,354 contacts → | ||||
Indirect evidence “itel is the Caribbean’s largest homegrown, award-winning customer experience (CX) partner, with operations across the Caribbean and Latin America.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1,306 contacts → | ||||
Indirect evidence “At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,275 contacts → | ||||
Indirect evidence “BroadPath provides transformational outsourcing and managed services powered by our one-of-a-kind, 100% remote business model.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,272 contacts → | ||||
Indirect evidence “PT.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: offshore contact center providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names offshore contact center providers.
- Partial evidence
- Its own public description names part of offshore contact center providers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name offshore contact center providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 3,872 offshore contact center providers worldwide
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Offshore contact center providers worldwide at a glance
As of Sep 29, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among offshore contact center providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for offshore contact center providers are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “offshore contact center providers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names offshore contact center providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among offshore contact center providers, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 16,328 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Offshore contact center providers by location
19 lists · largest firstEvery Offshore contact center providers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Offshore contact center providers based in the United States594
- Offshore contact center providers based in India296
- Offshore contact center providers based in the Philippines249
- Offshore contact center providers based in the United Kingdom122
- Offshore contact center providers based in Mexico98
- Offshore contact center providers based in Brazil68
- Offshore contact center providers based in Canada67
- Offshore contact center providers based in Italy67
- Offshore contact center providers based in Egypt64
- Offshore contact center providers based in Spain60
- Offshore contact center providers based in Colombia59
- Offshore contact center providers based in Germany56
- Offshore contact center providers based in South Africa51
- Offshore contact center providers based in Argentina50
- Offshore contact center providers based in the Netherlands47
- Offshore contact center providers based in France44
- Offshore contact center providers based in Australia34
- Offshore contact center providers based in Poland34
- Offshore contact center providers based in Türkiye34
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names offshore contact center providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many offshore contact center providers are there worldwide?
RevenueBase identified 3,872 offshore contact center providers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Afni, INC, headquartered in Bloomington, tops this list with the largest team on record.
Which country has the most offshore contact center providers?
The United States leads with 594 companies, followed by India (296) and the Philippines (249). Every offshore contact center providers list by country and city is linked on this page.
Which city has the most offshore contact center providers?
Lahore leads with 69 headquartered companies, followed by Manila (51) and Rawalpindi (46).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 16,328 verified decision-maker contacts tracked across these 3,872 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.