Company lists · Data refreshed November 2026
Top 25 Knowledge base and self-service platforms worldwide
RevenueBase identified 116 company matches for knowledge base and self-service platforms worldwide as of November 2026 and tracks 2,136 professional contacts across them, including 534 with verified work emails. The United States is the largest market and Austin the largest hub.
This list covers company matches for knowledge base and self-service platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026. Country and city lists for knowledge base and self-service platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest knowledge base and self-service platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 228 contacts → | ||||
Exact match “Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 2 | 226 contacts → | ||||
Exact match “KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 3 | 159 contacts → | ||||
Exact match “Customer Support Suite” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 4 | 57 contacts → | ||||
Exact match “With Stonly, your knowledge is interactive and delivered when and where people need it.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 5 | 54 contacts → | ||||
Exact match “The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 6 | 45 contacts → | ||||
Exact match “Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 7 | 41 contacts → | ||||
Exact match “livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 8 | 36 contacts → | ||||
Exact match “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 9 | 36 contacts → | ||||
Exact match “Zoomin is transforming how companies and their customers gain value from documentation.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 10 | 19 contacts → | ||||
Exact match “Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 11 | 18 contacts → | ||||
Exact match “Have your company's knowledge and resources all in one place.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 12 | 18 contacts → | ||||
Exact match “Plongez dans les eaux d'Alfeo et révélez au grand jour les connaissances de votre organisation!” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 13 | 18 contacts → | ||||
Exact match “RightAnswers empowers service teams with AI-driven knowledge management.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 14 | 17 contacts → | ||||
Exact match “MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 15 | 16 contacts → | ||||
Exact match “Technical teams from Adobe, Cisco, Bosch, and Red Bull use our platform to build knowledge portals that turn static docs into instant answers.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 16 | 15 contacts → | ||||
Exact match “Knowledge management platform Build it.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 17 | 15 contacts → | ||||
Exact match “Companies looking to improve first-time fix rates and reduce service costs turn to Infomill.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 18 | 14 contacts → | ||||
Exact match “TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 19 | 14 contacts → | ||||
Exact match “Connect your policies, previous questionnaires, internal docs, team conversations and more.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 20 | 11 contacts → | ||||
Exact match “Polly.Help Knowledge Management is a European SaaS company delivering an AI-powered, cloud platform to centralize, govern, and deliver trusted knowledge to agents, employees…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 21 | 11 contacts → | ||||
Exact match “ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 22 | 11 contacts → | ||||
Exact match “Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 23 | 9 contacts → | ||||
Exact match “Embrace.ai powers modern support and CX teams with AI-driven conversational search and self-service, delivering fast, accurate answers wherever customers and employees work.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 24 | 8 contacts → | ||||
Exact match “Tettra is an AI powered knowledge management system that lets you: 1⃣ Curate important company information into a knowledge base, 2⃣ Instantly answer questions in Slack with an AI…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 25 | 7 contacts → | ||||
Exact match “Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “knowledge base and self-service platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 116 knowledge base and self-service platforms worldwide
See the full list, filter by size, metro and specialty, and access 534 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Knowledge base and self-service platforms worldwide at a glance
As of Nov 5, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for knowledge base and self-service platforms are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “knowledge base and self-service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 534 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Knowledge base and self-service platforms by location
1 lists · largest firstEvery Knowledge base and self-service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “knowledge base and self-service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many knowledge base and self-service platforms are there worldwide?
RevenueBase identified 116 company matches for knowledge base and self-service platforms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Help Scout tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most knowledge base and self-service platforms?
The United States leads with 38 companies. Every knowledge base and self-service platforms list by country and city is linked on this page.
Which city has the most knowledge base and self-service platforms?
Austin leads with 4 company records, followed by San Francisco (3) and Bangalore (2).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 534 professional contacts with verified work emails tracked across these 116 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.
Ready to reach these companies? Verified emails and direct dials for all 116 knowledge base and self-service platforms worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 knowledge base and self-service platforms worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 116 matching company records for knowledge base and self-service platforms worldwide, with 2,136 tracked contacts and 534 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 5, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 knowledge base and self-service platforms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Help Scouthelpscout.comHQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 228 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  KMS Lighthousekmslh.comHQ: Petach Tikva, TX, IsraelReported employees: 201-500 | Petach Tikva, TX, Israel | 201-500 | Exact match | 226 contacts → |
“KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Wise CXwisecx.comHQ: Córdoba, ArgentinaReported employees: 51-200 | Córdoba, Argentina | 51-200 | Exact match | 159 contacts → |
“Customer Support Suite” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Stonlystonly.comHQ: Paris, FranceReported employees: 51-200 | Paris, France | 51-200 | Exact match | 57 contacts → |
“With Stonly, your knowledge is interactive and delivered when and where people need it.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Maydaymayday.frHQ: Paris, FranceReported employees: 11-50 | Paris, France | 11-50 | Exact match | 54 contacts → |
“The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Knowmaxknowmax.aiHQ: Gurgaon, IndiaReported employees: 51-200 | Gurgaon, India | 51-200 | Exact match | 45 contacts → |
“Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Liveprolivepro.comHQ: North Sydney, AustraliaReported employees: 51-200 | North Sydney, Australia | 51-200 | Exact match | 41 contacts → |
“livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Helpjuicehelpjuice.comHQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 36 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Zoominzoominsoftware.comHQ: Ny, United StatesReported employees: 51-200 | Ny, United States | 51-200 | Exact match | 36 contacts → |
“Zoomin is transforming how companies and their customers gain value from documentation.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Aptedgeaptedge.ioHQ: Redwood City, CA, United StatesReported employees: 11-50 | Redwood City, CA, United States | 11-50 | Exact match | 19 contacts → |
“Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Baseon.com Knowledge Base Platformbaseon.comHQ: Włochy, PolandReported employees: 11-50 | Włochy, Poland | 11-50 | Exact match | 18 contacts → |
“Have your company's knowledge and resources all in one place.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  ALFEOalfeosoft.comHQ: Lille, FranceReported employees: 51-200 | Lille, France | 51-200 | Exact match | 18 contacts → |
“Plongez dans les eaux d'Alfeo et révélez au grand jour les connaissances de votre organisation!” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Upland Rightanswersuplandsoftware.comHQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 18 contacts → |
“RightAnswers empowers service teams with AI-driven knowledge management.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Mindtouchmindtouch.com HQ: San Diego, CA, United StatesReported employees: 51-200 | San Diego, CA, United States | 51-200 | Exact match | 17 contacts → |
“MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Archbeearchbee.comHQ: Dover, United StatesReported employees: 11-50 | Dover, United States | 11-50 | Exact match | 16 contacts → |
“Technical teams from Adobe, Cisco, Bosch, and Red Bull use our platform to build knowledge portals that turn static docs into instant answers.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Deepsightdeepsight.caHQ: Montréal, QC, CanadaReported employees: 11-50 | Montréal, QC, Canada | 11-50 | Exact match | 15 contacts → |
“Knowledge management platform Build it.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Infomill LTDinfomill.comHQ: Derby, United KingdomReported employees: 11-50 | Derby, United Kingdom | 11-50 | Exact match | 15 contacts → |
“Companies looking to improve first-time fix rates and reduce service costs turn to Infomill.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Tomtickettomticket.comHQ: Passo Fundo, BrazilReported employees: 1-10 | Passo Fundo, Brazil | 1-10 | Exact match | 14 contacts → |
“TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Wolfiawolfia.comHQ: Austin, TX, United StatesReported employees: 1-10 | Austin, TX, United States | 1-10 | Exact match | 14 contacts → |
“Connect your policies, previous questionnaires, internal docs, team conversations and more.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Polly.Help Knowledge Managementpollyhelp.comHQ: Amersfoort, NetherlandsReported employees: 11-50 | Amersfoort, Netherlands | 11-50 | Exact match | 11 contacts → |
“Polly.Help Knowledge Management is a European SaaS company delivering an AI-powered, cloud platform to centralize, govern, and deliver trusted knowledge to agents, employees…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  Servicetargetservicetarget.comHQ: Bozeman, MT, United StatesReported employees: 11-50 | Bozeman, MT, United States | 11-50 | Exact match | 11 contacts → |
“ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Vision Helpdeskvisionhelpdesk.comHQ: Nashik, IndiaReported employees: 11-50 | Nashik, India | 11-50 | Exact match | 11 contacts → |
“Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  embrace.aiembrace.aiHQ: Austin, TX, United StatesReported employees: 1-10 | Austin, TX, United States | 1-10 | Exact match | 9 contacts → |
“Embrace.ai powers modern support and CX teams with AI-driven conversational search and self-service, delivering fast, accurate answers wherever customers and employees work.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Tettratettra.comHQ: Boston, MA, United StatesReported employees: 1-10 | Boston, MA, United States | 1-10 | Exact match | 8 contacts → |
“Tettra is an AI powered knowledge management system that lets you: 1⃣ Curate important company information into a knowledge base, 2⃣ Instantly answer questions in Slack with an AI…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  Knowledgeowlknowledgeowl.comHQ: Boulder, CO, United StatesReported employees: 1-10 | Boulder, CO, United States | 1-10 | Exact match | 7 contacts → |
“Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 116 company matches
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Knowledge base and self-service platforms: dataset insights
November 5, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
115 records in the displayed employee bands.
1 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 116 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 5, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Knowledge base and self-service platforms by location
1 lists · largest firstEvery Knowledge base and self-service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for knowledge base and self-service platforms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many knowledge base and self-service platforms did RevenueBase find worldwide?
The saved snapshot records 116 matching company records, 2,136 tracked contacts and 534 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 5, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 knowledge base and self-service platforms worldwide. Snapshot: November 5, 2026. https://revenuebase.ai/companies/browse/knowledge-base-and-self-service-platforms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
Company intelligence · public preview
Top 25 knowledge base and self-service platforms worldwide
RevenueBase records 116 matching company records for knowledge base and self-service platforms worldwide, with 2,136 tracked contacts and 534 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 5, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 knowledge base and self-service platforms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Help Scouthelpscout.com HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 228 contacts → |
“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | KMS Lighthousekmslh.com HQ: Petach Tikva, TX, IsraelReported employees: 201-500 | Petach Tikva, TX, Israel | 201-500 | Exact match | 226 contacts → |
“KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Wise CXwisecx.com HQ: Córdoba, ArgentinaReported employees: 51-200 | Córdoba, Argentina | 51-200 | Exact match | 159 contacts → |
“Customer Support Suite” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Stonlystonly.com HQ: Paris, FranceReported employees: 51-200 | Paris, France | 51-200 | Exact match | 57 contacts → |
“With Stonly, your knowledge is interactive and delivered when and where people need it.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Maydaymayday.fr HQ: Paris, FranceReported employees: 11-50 | Paris, France | 11-50 | Exact match | 54 contacts → |
“The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Knowmaxknowmax.ai HQ: Gurgaon, IndiaReported employees: 51-200 | Gurgaon, India | 51-200 | Exact match | 45 contacts → |
“Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Liveprolivepro.com HQ: North Sydney, AustraliaReported employees: 51-200 | North Sydney, Australia | 51-200 | Exact match | 41 contacts → |
“livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Helpjuicehelpjuice.com HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 36 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Zoominzoominsoftware.com HQ: Ny, United StatesReported employees: 51-200 | Ny, United States | 51-200 | Exact match | 36 contacts → |
“Zoomin is transforming how companies and their customers gain value from documentation.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Aptedgeaptedge.io HQ: Redwood City, CA, United StatesReported employees: 11-50 | Redwood City, CA, United States | 11-50 | Exact match | 19 contacts → |
“Enterprise technical support has a problem general-purpose chatbots can't touch: multi-step debugging, version-aware troubleshooting, and tickets that span Salesforce, Jira…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Baseon.com Knowledge Base Platformbaseon.com HQ: Włochy, PolandReported employees: 11-50 | Włochy, Poland | 11-50 | Exact match | 18 contacts → |
“Have your company's knowledge and resources all in one place.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | ALFEOalfeosoft.com HQ: Lille, FranceReported employees: 51-200 | Lille, France | 51-200 | Exact match | 18 contacts → |
“Plongez dans les eaux d'Alfeo et révélez au grand jour les connaissances de votre organisation!” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Upland Rightanswersuplandsoftware.com HQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 18 contacts → |
“RightAnswers empowers service teams with AI-driven knowledge management.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Mindtouchmindtouch.com HQ: San Diego, CA, United StatesReported employees: 51-200 | San Diego, CA, United States | 51-200 | Exact match | 17 contacts → |
“MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Archbeearchbee.com HQ: Dover, United StatesReported employees: 11-50 | Dover, United States | 11-50 | Exact match | 16 contacts → |
“Technical teams from Adobe, Cisco, Bosch, and Red Bull use our platform to build knowledge portals that turn static docs into instant answers.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Deepsightdeepsight.ca HQ: Montréal, QC, CanadaReported employees: 11-50 | Montréal, QC, Canada | 11-50 | Exact match | 15 contacts → |
“Knowledge management platform Build it.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Infomill LTDinfomill.com HQ: Derby, United KingdomReported employees: 11-50 | Derby, United Kingdom | 11-50 | Exact match | 15 contacts → |
“Companies looking to improve first-time fix rates and reduce service costs turn to Infomill.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Tomtickettomticket.com HQ: Passo Fundo, BrazilReported employees: 1-10 | Passo Fundo, Brazil | 1-10 | Exact match | 14 contacts → |
“TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Wolfiawolfia.com HQ: Austin, TX, United StatesReported employees: 1-10 | Austin, TX, United States | 1-10 | Exact match | 14 contacts → |
“Connect your policies, previous questionnaires, internal docs, team conversations and more.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Polly.Help Knowledge Managementpollyhelp.com HQ: Amersfoort, NetherlandsReported employees: 11-50 | Amersfoort, Netherlands | 11-50 | Exact match | 11 contacts → |
“Polly.Help Knowledge Management is a European SaaS company delivering an AI-powered, cloud platform to centralize, govern, and deliver trusted knowledge to agents, employees…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | Servicetargetservicetarget.com HQ: Bozeman, MT, United StatesReported employees: 11-50 | Bozeman, MT, United States | 11-50 | Exact match | 11 contacts → |
“ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Vision Helpdeskvisionhelpdesk.com HQ: Nashik, IndiaReported employees: 11-50 | Nashik, India | 11-50 | Exact match | 11 contacts → |
“Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | embrace.aiembrace.ai HQ: Austin, TX, United StatesReported employees: 1-10 | Austin, TX, United States | 1-10 | Exact match | 9 contacts → |
“Embrace.ai powers modern support and CX teams with AI-driven conversational search and self-service, delivering fast, accurate answers wherever customers and employees work.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Tettratettra.com HQ: Boston, MA, United StatesReported employees: 1-10 | Boston, MA, United States | 1-10 | Exact match | 8 contacts → |
“Tettra is an AI powered knowledge management system that lets you: 1⃣ Curate important company information into a knowledge base, 2⃣ Instantly answer questions in Slack with an AI…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Knowledgeowlknowledgeowl.com HQ: Boulder, CO, United StatesReported employees: 1-10 | Boulder, CO, United States | 1-10 | Exact match | 7 contacts → |
“Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 116 company matches
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Knowledge base and self-service platforms: dataset insights
November 5, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
115 records in the displayed employee bands.
1 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 116 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 5, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Knowledge base and self-service platforms by location
1 lists · largest firstEvery Knowledge base and self-service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for knowledge base and self-service platforms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many knowledge base and self-service platforms did RevenueBase find worldwide?
The saved snapshot records 116 matching company records, 2,136 tracked contacts and 534 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 5, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
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Cite this list
RevenueBase Data Team. Top 25 knowledge base and self-service platforms worldwide. Snapshot: November 5, 2026. https://revenuebase.ai/companies/browse/knowledge-base-and-self-service-platforms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗