Company lists · Data refreshed September 2026

Top 25 Insurance call centers worldwide

RevenueBase identified 827 insurance call centers worldwide as of September 2026 and tracks 37,115 professional contacts across them, including 3,368 with verified work emails. The United States is the largest market and Rawalpindi the largest hub.

This list covers insurance call centers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for insurance call centers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
827Companies
37,115Contacts tracked
3,368Verified emails
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The 25 largest insurance call centers worldwide

Ranked by team size
Top 25 of 827 insurance call centers worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to insurance call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceSao Paulo, BrazilHQ checked Sep 28, 202610001+3,914 contacts →

Partial evidence

“Vikstar is one of the biggest contact centers of Brazil.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceBerwyn, PA, United StatesHQ checked Sep 28, 20265,001-10,0002,774 contacts →

Strong evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceBoca Raton, FL, United StatesHQ checked Sep 28, 20265,001-10,0001,741 contacts →

Indirect evidence

“Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceFort Lee, NJ, United StatesHQ checked Sep 28, 20261,001-5,0001,319 contacts →

Partial evidence

“TRANZACT is the market leader in delivering high-volume sales for the top insurance brands in America.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceGoiânia, BrazilHQ checked Sep 28, 202610001+1,058 contacts →

Indirect evidence

“Em breve uma nova página da BTCC Conexão Cliente.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceDoral, FL, United StatesHQ checked Sep 28, 20261,001-5,000902 contacts →

Strong evidence

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceHorsham, PA, United StatesHQ checked Sep 28, 2026501-1,000883 contacts →

Indirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceWoodbury, MN, United StatesHQ checked Sep 28, 20261,001-5,000788 contacts →

Partial evidence

“illumifin is a true partner to the insurance industry, delivering tech-enabled business processing services and essential software solutions to help transform insurers for…”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceDurban, South AfricaHQ checked Sep 28, 2026501-1,000718 contacts →

Indirect evidence

“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceTaguig City, PhilippinesHQ checked Sep 28, 20261,001-5,000611 contacts →

Indirect evidence

“At QBE we’re driven by our purpose of enabling a more resilient future.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceJohannesburg, South AfricaHQ checked Sep 28, 2026501-1,000542 contacts →

Partial evidence

“R683 million in annualised premium income generated for our clients, R70 billion in insurance cover sold to almost 2 million South African people, by 850 previously disadvantaged…”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceSalisbury, NC, United StatesHQ checked Sep 28, 2026501-1,000542 contacts →

Indirect evidence

“We are customer service experts.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceAlabang, PhilippinesHQ checked Sep 28, 20261,001-5,000509 contacts →

Strong evidence

“ServiceFirst is a World Class Call Center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit your business with exceptional…”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceKingston Upon Hull, United KingdomHQ checked Sep 28, 20261,001-5,000490 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceSan Fernando De Henares, SpainHQ checked Sep 28, 20265,001-10,000459 contacts →

Partial evidence

“Unitono es un referente en el sector del Contact Center.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceCairo, EgyptHQ checked Sep 28, 20261,001-5,000447 contacts →

Strong evidence

“Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceSandton, South AfricaHQ checked Sep 28, 2026501-1,000401 contacts →

Partial evidence

“Established in 2002, we specialise in offering top-class insurance services through professional and expert outbound telephone marketing.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceGuayaquil, EcuadorHQ checked Sep 28, 2026501-1,000382 contacts →

Indirect evidence

“TELENEWS es un Centro de Contacto Omnicanal con sede en Guayaquil, Ecuador, reconocido por su compromiso con la excelencia en el servicio al cliente y la innovación constante.”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceIowa City, United StatesHQ checked Sep 28, 20261,001-5,000346 contacts →

Strong evidence

“As a distinguished global leader in call center outsourcing, OnBrand24 takes pride in its 30-year legacy of delivering exceptional inbound and outbound call center services across…”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceTunis, TunisiaHQ checked Sep 28, 2026501-1,000338 contacts →

Strong evidence

“With more than 900 employees, PhoneAct is an ISO 9001/2008 certified offshore call center service provider.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000306 contacts →

Partial evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceOsnabrück, GermanyHQ checked Sep 28, 20261,001-5,000294 contacts →

Indirect evidence

“KIKXXL wurde von Andreas Kremer gegründet.”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidence千代田区, JapanHQ checked Sep 28, 202651-200220 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceHull, United KingdomHQ checked Sep 28, 2026501-1,000205 contacts →

Indirect evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceColumbia, SC, United StatesHQ checked Sep 28, 202651-200201 contacts →

Partial evidence

“Seibels offers the Property and Casualty Insurance industry and Financial Services industry business process outsourcing (BPO) services, and third-party administration (TPA)…”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 827 insurance call centers worldwide

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Insurance call centers worldwide at a glance

As of Sep 28, 2026
9.1%Verified-email coverage
44.9Average contacts per company
51-200Median size (employees)
2.5%Largest-city concentration · Rawalpindi
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
124
11-50
253
51-200
246
201-500
111
501-1,000
47
1,001-5,000
35
5,001-10,000
3
10001+
5

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among insurance call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for insurance call centers are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “insurance call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names insurance call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among insurance call centers, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,368 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Insurance call centers by location

3 lists · largest first

Every Insurance call centers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names insurance call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many insurance call centers are there worldwide?

RevenueBase identified 827 insurance call centers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Vikstar Contact Center, headquartered in Sao Paulo, tops this list with the largest team on record.

Which country has the most insurance call centers?

The United States leads with 168 companies, followed by Germany (29) and the United Kingdom (27). Every insurance call centers list by country and city is linked on this page.

Which city has the most insurance call centers?

Rawalpindi leads with 21 headquartered companies, followed by Lahore (13) and Islamabad (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,368 verified decision-maker contacts tracked across these 827 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.