Company lists · Data refreshed September 2026

Top 25 Ecommerce chatbot platforms worldwide

Name: Ecommerce chatbot platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 2,580 companies tracked

RevenueBase identified 2,580 ecommerce chatbot platforms worldwide as of September 2026 and tracks 27,386 professional contacts across them, including 6,768 with verified work emails and 1,656 with mobile numbers. The United States is the largest market and London the largest hub.

This list covers ecommerce chatbot platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for ecommerce chatbot platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

2,580Companies

27,386Contacts tracked

6,768Verified emails

1,656Mobile numbers

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The 25 largest ecommerce chatbot platforms worldwide

Ranked by team size

Top 25 of 2,580 ecommerce chatbot platforms worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce chatbot platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Liveperson	Indirect evidence	Melbourne, AU	501-1,000	1,256 contacts →
	Indirect evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 1, 2026
2	Mundiale	Indirect evidence	Belo Horizonte, BR	501-1,000	822 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 1, 2026
3	cm.com	Indirect evidence	Kt, NL	1,001-5,000	711 contacts →
	Indirect evidence “CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
4	Gorgias	Strong evidence	San Francisco, CA, US	201-500	486 contacts →
	Strong evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 1, 2026
5	Armsoftech Private Limited	Indirect evidence	Chennai, IndiaHQ checked Sep 1, 2026	1,001-5,000	450 contacts →
	Indirect evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 1, 2026
6	ADA CX	Indirect evidence	Toronto, ON, CA	201-500	360 contacts →
	Indirect evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
7	Flip Robo Technologies LLC	Indirect evidence	Houston, TX, US	201-500	349 contacts →
	Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 1, 2026
8	Myoperator	Partial evidence	Noida, IndiaHQ checked Sep 1, 2026	201-500	340 contacts →
	Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 1, 2026
9	Decagon	Partial evidence	London, GB	201-500	290 contacts →
	Partial evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
10	IKAS	Partial evidence	Ankara, TürkiyeHQ checked Sep 1, 2026	201-500	275 contacts →
	Partial evidence “New-gen e-commerce platform!” Source: RevenueBase Database · checked Sep 1, 2026
11	bik.ai	Partial evidence	Palo Alto, US	51-200	236 contacts →
	Partial evidence “Bik.ai is the first agentic AI CRM for eCommerce.” Source: RevenueBase Database · checked Sep 1, 2026
12	character.ai	Indirect evidence	Redwood City, CA, US	51-200	228 contacts →
	Indirect evidence “Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.” Source: RevenueBase Database · checked Sep 1, 2026
13	Capacity	Indirect evidence	University City, MO, US	51-200	219 contacts →
	Indirect evidence “As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…” Source: RevenueBase Database · checked Sep 1, 2026
14	Botmaker	Partial evidence	Buenos Aires, AR	51-200	208 contacts →
	Partial evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 1, 2026
15	Remarkable AI	Indirect evidence	New York, NY, US	51-200	195 contacts →
	Indirect evidence “Our mission is to solve customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
16	Iadvize	Indirect evidence	Dusseldorf, DE	51-200	193 contacts →
	Indirect evidence “iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow.” Source: RevenueBase Database · checked Sep 1, 2026
17	Qiscus	Partial evidence	South Jakarta, SingaporeHQ checked Sep 1, 2026	51-200	192 contacts →
	Partial evidence “Qiscus is a leading AI-powered omnichannel customer engagement platform, designed to help businesses in #EnablingConversations in this fast-evolving landscape.” Source: RevenueBase Database · checked Sep 1, 2026
18	Omnichat	Indirect evidence	Curitiba, BR	51-200	188 contacts →
	Indirect evidence “A OmniChat é a plataforma líder em chat commerce e IA conversacional no Brasil.” Source: RevenueBase Database · checked Sep 1, 2026
19	Fortics	Indirect evidence	Pato Branco, BR	51-200	167 contacts →
	Indirect evidence “A Fortics é uma empresa referência em plataformas de atendimento, vendas e comunicação omnichannel (redes sociais, mensageria instantânea e voz), que unifica 17 canais, como…” Source: RevenueBase Database · checked Sep 1, 2026
20	Sprint Asia	Partial evidence	Jakarta, IndonesiaHQ checked Sep 1, 2026	201-500	163 contacts →
	Partial evidence “Sprint Asia is an integrated business solution provider with the most comprehensive solutions through Broadcast Messaging, Chatbot, Live Chat, WhatsApp Business API, and digital…” Source: RevenueBase Database · checked Sep 1, 2026
21	Chatguru	Indirect evidence	Recife, BR	51-200	151 contacts →
	Indirect evidence “Referência em automação para WhatsApp desde 2019, com mais de clientes ativos em 9 países que aumentaram suas vendas utilizando nossa plataforma.” Source: RevenueBase Database · checked Sep 1, 2026
22	Bitespeed	Partial evidence	Bangalore, IndiaHQ checked Sep 1, 2026	51-200	143 contacts →
	Partial evidence “BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…” Source: RevenueBase Database · checked Sep 1, 2026
23	Ecwid By Lightspeed	Indirect evidence	Encinitas, CA, US	51-200	142 contacts →
	Indirect evidence “Have you thought that selling online was a little out of your reach?” Source: RevenueBase Database · checked Sep 1, 2026
24	DIXA	Partial evidence	London, GB	51-200	141 contacts →
	Partial evidence “Dixa is an agentic customer service platform that helps leading e-commerce brands increase operational efficiency and deliver faster and better customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
25	tawk.to	Indirect evidence	Las Vegas, NV, US	201-500	129 contacts →
	Indirect evidence “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ecommerce chatbot platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names ecommerce chatbot platforms.
Partial evidence: Its own public description names part of ecommerce chatbot platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name ecommerce chatbot platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 2,580 ecommerce chatbot platforms worldwide

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Ecommerce chatbot platforms worldwide at a glance

As of Sep 1, 2026

24.7%Verified-email coverage

6.0%Mobile-number coverage

10.6Average contacts per company

1-10Median size (employees)

4.3%Largest-city concentration · London

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

1,637

11-50

703

51-200

172

201-500

501-1,000

1,001-5,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce chatbot platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: 20 countries, largest first: the United States, India, Brazil, the United Kingdom, Canada, France, Spain, Germany, the United Arab Emirates, the Netherlands and 10 more. Country and city lists for ecommerce chatbot platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “ecommerce chatbot platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce chatbot platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among ecommerce chatbot platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,768 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ecommerce chatbot platforms by location

27 lists · largest first

Every Ecommerce chatbot platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce chatbot platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce chatbot platforms are there worldwide?

RevenueBase identified 2,580 ecommerce chatbot platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Liveperson, headquartered in Melbourne, tops this list with the largest team on record.

Which country has the most ecommerce chatbot platforms?

The United States leads with 645 companies, followed by India (437) and Brazil (353). Every ecommerce chatbot platforms list by country and city is linked on this page.

Which city has the most ecommerce chatbot platforms?

London leads with 110 headquartered companies, followed by Sao Paulo (92) and Dubai (53).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,768 verified decision-maker contacts tracked across these 2,580 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.