Company lists · Data refreshed September 2026

Top 25 Customer support AI platforms worldwide

Name: Customer support AI platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 10,650 companies tracked

RevenueBase identified 10,650 customer support AI platforms worldwide as of September 2026 and tracks 286,966 professional contacts across them, including 121,453 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer support AI platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer support AI platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

10,650Companies

286,966Contacts tracked

121,453Verified emails

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The 25 largest customer support AI platforms worldwide

Ranked by team size

Top 25 of 10,650 customer support AI platforms worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer support AI platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Salesforce	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	10001+	86,470 contacts →
	Strong evidence “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Source: RevenueBase Database · checked Sep 28, 2026
2	NICE	Partial evidence	Hoboken, NJ, United StatesHQ checked Sep 28, 2026	5,001-10,000	10,721 contacts →
	Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 28, 2026
3	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 28, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 28, 2026
4	Ison Xperiences	Indirect evidence	Dubai, United Arab EmiratesHQ checked Sep 28, 2026	10001+	7,986 contacts →
	Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 28, 2026
5	Genesys	Partial evidence	Menlo Park, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	7,347 contacts →
	Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 28, 2026
6	Zendesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	6,628 contacts →
	Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 28, 2026
7	Pegasystems	Strong evidence	Waltham, MA, United StatesHQ checked Sep 28, 2026	5,001-10,000	6,319 contacts →
	Strong evidence “Pega provides the leading AI-powered platform for enterprise transformation.” Source: RevenueBase Database · checked Sep 28, 2026
8	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 28, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 28, 2026
9	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
10	Verint	Partial evidence	Melville, NY, United StatesHQ checked Sep 28, 2026	5,001-10,000	3,852 contacts →
	Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 28, 2026
11	Quadient	Partial evidence	Bagneux, FranceHQ checked Sep 28, 2026	1,001-5,000	3,472 contacts →
	Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 28, 2026
12	Etech Global Services	Strong evidence	Nacogdoches, TX, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,964 contacts →
	Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 28, 2026
13	Five9	Strong evidence	San Ramon, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,584 contacts →
	Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 28, 2026
14	CALIX	Strong evidence	San Jose, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,120 contacts →
	Strong evidence “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Source: RevenueBase Database · checked Sep 28, 2026
15	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 28, 2026
16	Nextiva	Strong evidence	Scottsdale, AZ, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,638 contacts →
	Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 28, 2026
17	Dialpad	Strong evidence	San Ramon, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,473 contacts →
	Strong evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 28, 2026
18	Intercom	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,444 contacts →
	Strong evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 28, 2026
19	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 28, 2026
20	Unifycx	Strong evidence	Louisville, KY, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,270 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 28, 2026
21	Liveperson	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	501-1,000	1,248 contacts →
	Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 28, 2026
22	Partnerhero	Partial evidence	Boise, ID, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,174 contacts →
	Partial evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 28, 2026
23	Gupshup	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,050 contacts →
	Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 28, 2026
24	Influx	Indirect evidence	Cremorne, AustraliaHQ checked Sep 28, 2026	501-1,000	891 contacts →
	Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 28, 2026
25	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer support AI platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer support AI platforms.
Partial evidence: Its own public description names part of customer support AI platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer support AI platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 10,650 customer support AI platforms worldwide

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Customer support AI platforms worldwide at a glance

As of Sep 28, 2026

42.3%Verified-email coverage

26.9Average contacts per company

1-10Median size (employees)

2.8%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

7,128

11-50

2,599

51-200

616

201-500

154

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support AI platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer support AI platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer support AI platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support AI platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer support AI platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 121,453 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer support AI platforms by location

61 lists · largest first

Every Customer support AI platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support AI platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support AI platforms are there worldwide?

RevenueBase identified 10,650 customer support AI platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Salesforce, headquartered in San Francisco, tops this list with the largest team on record.

Which country has the most customer support AI platforms?

The United States leads with 1,984 companies, followed by India (908) and the United Kingdom (505). Every customer support AI platforms list by country and city is linked on this page.

Which city has the most customer support AI platforms?

London leads with 294 headquartered companies, followed by San Francisco (207) and Dubai (138).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 121,453 verified decision-maker contacts tracked across these 10,650 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.