Company lists · Data refreshed September 2026

Top 25 Customer success platforms worldwide

RevenueBase identified 300 customer success platforms worldwide as of September 2026 and tracks 92,926 professional contacts across them, including 61,326 with verified work emails and 30,428 with mobile numbers. The United States is the largest market and London the largest hub.

This list covers customer success platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for customer success platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
300Companies
92,926Contacts tracked
61,326Verified emails
30,428Mobile numbers
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The 25 largest customer success platforms worldwide

Ranked by team size
Top 25 of 300 customer success platforms worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer success platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceLondon, GB10001+85,557 contacts →

Strong evidence

“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceBoston, MA, US1,001-5,0002,859 contacts →

Indirect evidence

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidencePhiladelphia, PA, US501-1,000603 contacts →

Partial evidence

“Piano is the digital analytics and subscription management platform that empowers businesses to understand their audience, orchestrate journeys, and grow revenue.”

Source: RevenueBase Database · checked Sep 1, 2026
4Partial evidenceSanta Monica, CA, US501-1,000470 contacts →

Partial evidence

“Recharge is the subscription platform built for the world’s fastest-growing brands.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceAustin, TX, US201-500368 contacts →

Partial evidence

“Recurly gives big ideas the platform they deserve.”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceSanta Clara, CA, US51-200207 contacts →

Partial evidence

“Help your teams align to your customer’s journey by uniting your CRM data, signals, and tools from the first buying signal to closed-won and beyond.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceScottsdale, AZ, US51-200170 contacts →

Indirect evidence

“We're with you every step of the way.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceWashington, DC, US201-500139 contacts →

Partial evidence

Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.”

Source: RevenueBase Database · checked Sep 1, 2026
9Partial evidenceCharlestown, MA, US51-200112 contacts →

Partial evidence

“With over 18 years of deep industry expertise, Paramantra has provided enterprise software solutions for those who fulfill the requirements of customers or citizens.”

Source: RevenueBase Database · checked Sep 1, 2026
10Indirect evidenceDallas, TX, US51-200100 contacts →

Indirect evidence

“Agile CRM is the world’s first fully-integrated sales, marketing, and service suite – an All-in-One CRM for small businesses with full sales, marketing, and service automation…”

Source: RevenueBase Database · checked Sep 1, 2026
11Strong evidenceNew York, NY, US51-20097 contacts →

Strong evidence

“Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software.”

Source: RevenueBase Database · checked Sep 1, 2026
12Strong evidenceBrooklyn, NY, US51-20090 contacts →

Strong evidence

“Vitally is the Customer Success Platform built for teams who want to get ahead of their accounts instead of reacting to them.”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceSan Francisco, CA, US51-20073 contacts →

Partial evidence

“Insightly, the new breed of CRM, helps modern businesses of all sizes build lifelong customer relationships and grow faster than ever before.”

Source: RevenueBase Database · checked Sep 1, 2026
14Strong evidenceReading, GB51-20063 contacts →

Strong evidence

“Workbooks is a CRM SaaS platform used by growing companies to run their business and engage effectively with their customers.”

Source: RevenueBase Database · checked Sep 1, 2026
15Strong evidenceLondon, GB11-5063 contacts →

Strong evidence

“Hook is building a new world for Customer Success, powered by AI.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidencePune, IndiaHQ checked Sep 1, 202611-5063 contacts →

Partial evidence

“Specialised in Enterprise Self-Service Portals that strengthens the organisations to create a productive ecosystem of Employees, Customers and Vendors.”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceLondrina, BR51-20059 contacts →

Indirect evidence

“Quando o assunto é aumento das vendas, a adoção de um bom CRM é vital para amplificar resultados.”

Source: RevenueBase Database · checked Sep 1, 2026
18Partial evidenceDallas, TX, US51-20058 contacts →

Partial evidence

“TeamSupport helps B2B companies turn customer interactions into account-level revenue intelligence.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceCincinnati, OH, US51-20055 contacts →

Indirect evidence

“Built by operators, focused on enterprise value.”

Source: RevenueBase Database · checked Sep 1, 2026
20Strong evidenceDallas, TX, US11-5054 contacts →

Strong evidence

“Our mission is to provide a customer engagement platform that helps businesses build stronger connections with their customers.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceRaleigh, NC, US1,001-5,00036 contacts →

Partial evidence

“CRMNEXT is a specialist Customer Relationship Management solution.”

Source: RevenueBase Database · checked Sep 1, 2026
22Partial evidenceLehi, UT, US11-5033 contacts →

Partial evidence

“ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base.”

Source: RevenueBase Database · checked Sep 1, 2026
23Partial evidenceBoston, MA, US11-5025 contacts →

Partial evidence

“AwareX is the only digital customer engagement solution that enables businesses to build customer loyalty and maximize revenue opportunities - right out of the box.”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceToledo, BR11-5024 contacts →

Strong evidence

“A CustomerX oferece a solução para gestão de Customer Success.”

Source: RevenueBase Database · checked Sep 1, 2026
25Strong evidenceLondon, GB11-5022 contacts →

Strong evidence

“A Customer Success Community for CS professionals globally to network, to share best practices and to grow - we welcome people from everywhere.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 300 customer success platforms worldwide

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 61,326 reachable decision-makers.

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Customer success platforms worldwide at a glance

As of Sep 1, 2026
66.0%Verified-email coverage
32.7%Mobile-number coverage
309.8Average contacts per company
1-10Median size (employees)
8.3%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
193
11-50
75
51-200
23
201-500
3
501-1,000
3
1,001-5,000
2
10001+
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer success platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
4 countries, largest first: the United States, India, Brazil, the United Kingdom. Country and city lists for customer success platforms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer success platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer success platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer success platforms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 61,326 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer success platforms by location

4 lists · largest first

Every Customer success platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer success platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer success platforms are there worldwide?

RevenueBase identified 300 customer success platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Salesforce, headquartered in London, tops this list with the largest team on record.

Which country has the most customer success platforms?

The United States leads with 170 companies, followed by India (48) and Brazil (47). Every customer success platforms list by country and city is linked on this page.

Which city has the most customer success platforms?

London leads with 25 headquartered companies, followed by San Francisco (23) and Sao Paulo (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 61,326 verified decision-maker contacts tracked across these 300 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.