Company lists · Data refreshed September 2026

Top 25 Customer service chatbot providers worldwide

Name: Customer service chatbot providers worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 5,664 companies tracked

RevenueBase identified 5,664 customer service chatbot providers worldwide as of September 2026 and tracks 72,331 professional contacts across them, including 18,578 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer service chatbot providers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for customer service chatbot providers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

5,664Companies

72,331Contacts tracked

18,578Verified emails

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The 25 largest customer service chatbot providers worldwide

Ranked by team size

Top 25 of 5,664 customer service chatbot providers worldwide, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer service chatbot providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Partial evidence	Campbell, CA, United StatesHQ checked Sep 19, 2026	10001+	8,461 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 19, 2026
2	SINCH	Partial evidence	Stockholm, SwedenHQ checked Sep 19, 2026	1,001-5,000	2,934 contacts →
	Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 19, 2026
3	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 19, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 19, 2026
4	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 19, 2026
5	Dialpad	Indirect evidence	San Ramon, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,473 contacts →
	Indirect evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 19, 2026
6	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 19, 2026
7	Talkdesk	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,316 contacts →
	Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 19, 2026
8	Liveperson	Indirect evidence	New York, NY, United StatesHQ checked Sep 19, 2026	501-1,000	1,248 contacts →
	Indirect evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 19, 2026
9	Gupshup	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	1,001-5,000	1,050 contacts →
	Indirect evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 19, 2026
10	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 19, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 19, 2026
11	Aircall	Partial evidence	New York, NY, United StatesHQ checked Sep 19, 2026	501-1,000	804 contacts →
	Partial evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 19, 2026
12	Zenvia	Partial evidence	Sao Paulo, BrazilHQ checked Sep 19, 2026	501-1,000	787 contacts →
	Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 19, 2026
13	cm.com	Partial evidence	Breda, NetherlandsHQ checked Sep 19, 2026	1,001-5,000	705 contacts →
	Partial evidence “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Source: RevenueBase Database · checked Sep 19, 2026
14	Exotel	Partial evidence	Bangalore, IndiaHQ checked Sep 19, 2026	1,001-5,000	691 contacts →
	Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 19, 2026
15	Gorgias	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	201-500	475 contacts →
	Indirect evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 19, 2026
16	Armsoftech Private Limited	Partial evidence	Chennai, IndiaHQ checked Sep 19, 2026	1,001-5,000	450 contacts →
	Partial evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 19, 2026
17	Saas Labs	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 19, 2026	201-500	448 contacts →
	Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 19, 2026
18	Omilia	Partial evidence	Larnaca, CyprusHQ checked Sep 19, 2026	201-500	438 contacts →
	Partial evidence “Omilia is the global standard for AI-driven customer service transformation.” Source: RevenueBase Database · checked Sep 19, 2026
19	ADA CX	Partial evidence	Toronto, ON, CanadaHQ checked Sep 19, 2026	201-500	351 contacts →
	Partial evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 19, 2026
20	Flip Robo Technologies LLC	Indirect evidence	Houston, TX, United StatesHQ checked Sep 19, 2026	201-500	347 contacts →
	Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 19, 2026
21	Myoperator	Partial evidence	Noida, IndiaHQ checked Sep 19, 2026	201-500	340 contacts →
	Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 19, 2026
22	Polyai	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 19, 2026	201-500	321 contacts →
	Partial evidence “The leading provider of enterprise AI agents for customer service.” Source: RevenueBase Database · checked Sep 19, 2026
23	Haptik	Indirect evidence	New York, United StatesHQ checked Sep 19, 2026	201-500	317 contacts →
	Indirect evidence “Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises.” Source: RevenueBase Database · checked Sep 19, 2026
24	ASAPP	Partial evidence	New York, NY, United StatesHQ checked Sep 19, 2026	201-500	310 contacts →
	Partial evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 19, 2026
25	Helo.ai By Vivaconnect	Partial evidence	Mumbai, IndiaHQ checked Sep 19, 2026	201-500	309 contacts →
	Partial evidence “With 25 years of experience in enterprise communication, Helo.ai brings AI-first messaging that helps businesses engage customers faster, smarter, and more effectively.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service chatbot providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service chatbot providers.
Partial evidence: Its own public description names part of customer service chatbot providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service chatbot providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 5,664 customer service chatbot providers worldwide

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Customer service chatbot providers worldwide at a glance

As of Sep 19, 2026

25.7%Verified-email coverage

12.8Average contacts per company

1-10Median size (employees)

2.6%Largest-city concentration · London

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

3,939

11-50

1,302

51-200

304

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service chatbot providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer service chatbot providers are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer service chatbot providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service chatbot providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service chatbot providers, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 18,578 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service chatbot providers by location

31 lists · largest first

Every Customer service chatbot providers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service chatbot providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service chatbot providers are there worldwide?

RevenueBase identified 5,664 customer service chatbot providers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which country has the most customer service chatbot providers?

The United States leads with 868 companies, followed by India (428) and Brazil (352). Every customer service chatbot providers list by country and city is linked on this page.

Which city has the most customer service chatbot providers?

London leads with 146 headquartered companies, followed by Sao Paulo (96) and San Francisco (71).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 18,578 verified decision-maker contacts tracked across these 5,664 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.