Company lists · Data refreshed November 2026
Top 25 Customer service benchmarking firms worldwide
RevenueBase identified 315 company matches for customer service benchmarking firms worldwide as of November 2026 and tracks 4,253 professional contacts across them, including 611 with verified work emails. The United States is the largest market and London the largest hub.
This list covers company matches for customer service benchmarking firms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026. Country and city lists for customer service benchmarking firms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service benchmarking firms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 722 contacts → | ||||
Exact match “Crisil Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry, and specializes in providing unique…” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 2 | 208 contacts → | ||||
Exact match Recorded description not available. Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 3 | 185 contacts → | ||||
Exact match “We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 4 | 160 contacts → | ||||
Exact match “Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 5 | 113 contacts → | ||||
Exact match “AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 6 | 109 contacts → | ||||
Exact match “Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 7 | 98 contacts → | ||||
Exact match “Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 8 | 90 contacts → | ||||
Exact match “En Auditor Service tenemos como misión ayudar a las compañías a entender y mejorar la experiencia de los clientes.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 9 | 85 contacts → | ||||
Exact match “Everybody likes great service.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 10 | 70 contacts → | ||||
Exact match “We are a customer experience (CX), insight and activation business.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 11 | 69 contacts → | ||||
Exact match “One of the leading provider in delivering Customer Service Solutions across the Middle East, with the Head Office in Dubai.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 12 | 56 contacts → | ||||
Exact match “Welcome to Retail Active.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 13 | 53 contacts → | ||||
Exact match “We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 14 | 53 contacts → | ||||
Exact match “Providing a full range of benchmarking services to companies throughout the world, our benchmarking services fall into two general categories: Industry-Focused Benchmarking…” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 15 | 47 contacts → | ||||
Exact match “Since 1997, apc has helped over organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen…” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 16 | 40 contacts → | ||||
Exact match “Take a Tip es una consultora especializada en proporcionar a las empresas medios con los que conseguir la excelencia en la calidad de los servicios que prestan a sus clientes.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 17 | 33 contacts → | ||||
Exact match “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 18 | 31 contacts → | ||||
Exact match “Customex is a portmanteau for Customer Experience.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 19 | 31 contacts → | ||||
Exact match “Since our founding in 1974, Alta360 Research has been at the forefront helping clients of all types deliver Great Customer Experiences.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 20 | 28 contacts → | ||||
Exact match “Dive is a customer service improvement firm specialising in mystery shopping and customer experience measurement.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 21 | 28 contacts → | ||||
Exact match “Rohit is a specialist in service experience management with well-rounded business orientation.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 22 | 27 contacts → | ||||
Exact match “METRIC Consultancy Limited is an independent market research and consultancy firm specializing in the area of customer satisfaction measurement and monitoring.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 23 | 26 contacts → | ||||
Exact match “Customer Research, Inc.(CRI) has provided customer satisfaction measurement, customer loyalty, market research, and contact center solutions since 1967.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 24 | 23 contacts → | ||||
Exact match “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 25 | 22 contacts → | ||||
Exact match “We all know when customer service is excellent – and when it’s not!” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer service benchmarking firms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 315 customer service benchmarking firms worldwide
See the full list, filter by size, metro and specialty, and access 611 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer service benchmarking firms worldwide at a glance
As of Nov 6, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer service benchmarking firms are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “customer service benchmarking firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 611 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Customer service benchmarking firms by location
2 lists · largest firstEvery Customer service benchmarking firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service benchmarking firms”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer service benchmarking firms are there worldwide?
RevenueBase identified 315 company matches for customer service benchmarking firms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Crisil Coalition Greenwich tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most customer service benchmarking firms?
The United States leads with 47 companies, followed by the United Kingdom (34). Every customer service benchmarking firms list by country and city is linked on this page.
Which city has the most customer service benchmarking firms?
London leads with 10 company records, followed by Paris (7) and Sydney (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 611 professional contacts with verified work emails tracked across these 315 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.
Ready to reach these companies? Verified emails and direct dials for all 315 customer service benchmarking firms worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 customer service benchmarking firms worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 315 matching company records for customer service benchmarking firms worldwide, with 4,253 tracked contacts and 611 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 6, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service benchmarking firms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Crisil Coalition Greenwichgreenwich.comHQ: Stamford, CT, United StatesReported employees: 1,001-5,000 | Stamford, CT, United States | 1,001-5,000 | Exact match | 722 contacts → |
“Crisil Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry, and specializes in providing unique…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Copc INCcopc.comHQ: Winter Park, United StatesReported employees: 51-200 | Winter Park, United States | 51-200 | Exact match | 208 contacts → |
No recorded description excerpt is available for this public record. | |||||
| 3 |  Indecxindecx.com.brHQ: Campinas, BrazilReported employees: 201-500 | Campinas, Brazil | 201-500 | Exact match | 185 contacts → |
“We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Sonatacxsonata-cx.comHQ: Melbourne, United StatesReported employees: 5,001-10,000 | Melbourne, United States | 5,001-10,000 | Exact match | 160 contacts → |
“Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  AQ Services Internationalaq-services.comHQ: SingaporeReported employees: 51-200 | Singapore | 51-200 | Exact match | 113 contacts → |
“AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Onion Insightsonioninsights.comHQ: Mumbai, IndiaReported employees: 11-50 | Mumbai, India | 11-50 | Exact match | 109 contacts → |
“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  CFI Groupcfigroup.comHQ: Ann Arbor, MI, United StatesReported employees: 51-200 | Ann Arbor, MI, United States | 51-200 | Exact match | 98 contacts → |
“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Auditor Serviceauditorservice.comHQ: Álvaro Obregón, MexicoReported employees: 11-50 | Álvaro Obregón, Mexico | 11-50 | Exact match | 90 contacts → |
“En Auditor Service tenemos como misión ayudar a las compañías a entender y mejorar la experiencia de los clientes.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Spectos Gmbhspectos.comHQ: Dresden, GermanyReported employees: 51-200 | Dresden, Germany | 51-200 | Exact match | 85 contacts → |
“Everybody likes great service.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Market Pulse Internationalmarketpulse.bizHQ: Auckland, New ZealandReported employees: 51-200 | Auckland, New Zealand | 51-200 | Exact match | 70 contacts → |
“We are a customer experience (CX), insight and activation business.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Ethos Integrated Solutions LLCethosplc.comHQ: Dubai, United Arab EmiratesReported employees: 11-50 | Dubai, United Arab Emirates | 11-50 | Exact match | 69 contacts → |
“One of the leading provider in delivering Customer Service Solutions across the Middle East, with the Head Office in Dubai.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Retail Activeretailactive.comHQ: Wokingham, United KingdomReported employees: 11-50 | Wokingham, United Kingdom | 11-50 | Exact match | 56 contacts → |
“Welcome to Retail Active.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Presencepresence.frHQ: Paris, FranceReported employees: 51-200 | Paris, France | 51-200 | Exact match | 53 contacts → |
“We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Phillip Townsend Associates INCptai.comHQ: Houston, TX, United StatesReported employees: 11-50 | Houston, TX, United States | 11-50 | Exact match | 53 contacts → |
“Providing a full range of benchmarking services to companies throughout the world, our benchmarking services fall into two general categories: Industry-Focused Benchmarking…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  ATH Power Consulting APCathpower.comHQ: Andover, MA, United StatesReported employees: 51-200 | Andover, MA, United States | 51-200 | Exact match | 47 contacts → |
“Since 1997, apc has helped over organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Take A TIPtakeatip.esHQ: Seville, SpainReported employees: 11-50 | Seville, Spain | 11-50 | Exact match | 40 contacts → |
“Take a Tip es una consultora especializada en proporcionar a las empresas medios con los que conseguir la excelencia en la calidad de los servicios que prestan a sus clientes.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Resolvableresolvable.comHQ: London, United KingdomReported employees: 11-50 | London, United Kingdom | 11-50 | Exact match | 33 contacts → |
“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Customex Solutionscustomex.aeHQ: Dubai, United Arab EmiratesReported employees: 11-50 | Dubai, United Arab Emirates | 11-50 | Exact match | 31 contacts → |
“Customex is a portmanteau for Customer Experience.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Alta360 Research INCalta360research.comHQ: Maumee, OH, United StatesReported employees: 51-200 | Maumee, OH, United States | 51-200 | Exact match | 31 contacts → |
“Since our founding in 1974, Alta360 Research has been at the forefront helping clients of all types deliver Great Customer Experiences.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  DIVEdive-group.comHQ: Tallinn, EstoniaReported employees: 51-200 | Tallinn, Estonia | 51-200 | Exact match | 28 contacts → |
“Dive is a customer service improvement firm specialising in mystery shopping and customer experience measurement.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  Bridgeloyalty Customer Experience Management LLPbridgeloyalty.comHQ: Mumbai, IndiaReported employees: 11-50 | Mumbai, India | 11-50 | Exact match | 28 contacts → |
“Rohit is a specialist in service experience management with well-rounded business orientation.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Metric Globalmetricglobal.comHQ: Pune, IndiaReported employees: 51-200 | Pune, India | 51-200 | Exact match | 27 contacts → |
“METRIC Consultancy Limited is an independent market research and consultancy firm specializing in the area of customer satisfaction measurement and monitoring.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  Customer Research, INCcustomerresearch.comHQ: Seahurst, WA, United StatesReported employees: 51-200 | Seahurst, WA, United States | 51-200 | Exact match | 26 contacts → |
“Customer Research, Inc.(CRI) has provided customer satisfaction measurement, customer loyalty, market research, and contact center solutions since 1967.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Veneto Ricerchevenetoricerche.itHQ: Mestre, ItalyReported employees: 11-50 | Mestre, Italy | 11-50 | Exact match | 23 contacts → |
“Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  Smartcontactrealsmartcontact.comHQ: Daytona Beach, FL, United StatesReported employees: 51-200 | Daytona Beach, FL, United States | 51-200 | Exact match | 22 contacts → |
“We all know when customer service is excellent – and when it’s not!” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 315 company matches
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Customer service benchmarking firms: dataset insights
November 6, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
312 records in the displayed employee bands.
3 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 315 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 6, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service benchmarking firms by location
2 lists · largest firstEvery Customer service benchmarking firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer service benchmarking firms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service benchmarking firms did RevenueBase find worldwide?
The saved snapshot records 315 matching company records, 4,253 tracked contacts and 611 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 6, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
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Cite this list
RevenueBase Data Team. Top 25 customer service benchmarking firms worldwide. Snapshot: November 6, 2026. https://revenuebase.ai/companies/browse/customer-service-benchmarking-firms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
Company intelligence · public preview
Top 25 customer service benchmarking firms worldwide
RevenueBase records 315 matching company records for customer service benchmarking firms worldwide, with 4,253 tracked contacts and 611 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 6, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service benchmarking firms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Crisil Coalition Greenwichgreenwich.com HQ: Stamford, CT, United StatesReported employees: 1,001-5,000 | Stamford, CT, United States | 1,001-5,000 | Exact match | 722 contacts → |
“Crisil Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry, and specializes in providing unique…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Copc INCcopc.com HQ: Winter Park, United StatesReported employees: 51-200 | Winter Park, United States | 51-200 | Exact match | 208 contacts → |
No recorded description excerpt is available for this public record. | |||||
| 3 | Indecxindecx.com.br HQ: Campinas, BrazilReported employees: 201-500 | Campinas, Brazil | 201-500 | Exact match | 185 contacts → |
“We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Sonatacxsonata-cx.com HQ: Melbourne, United StatesReported employees: 5,001-10,000 | Melbourne, United States | 5,001-10,000 | Exact match | 160 contacts → |
“Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | AQ Services Internationalaq-services.com HQ: SingaporeReported employees: 51-200 | Singapore | 51-200 | Exact match | 113 contacts → |
“AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Onion Insightsonioninsights.com HQ: Mumbai, IndiaReported employees: 11-50 | Mumbai, India | 11-50 | Exact match | 109 contacts → |
“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | CFI Groupcfigroup.com HQ: Ann Arbor, MI, United StatesReported employees: 51-200 | Ann Arbor, MI, United States | 51-200 | Exact match | 98 contacts → |
“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Auditor Serviceauditorservice.com HQ: Álvaro Obregón, MexicoReported employees: 11-50 | Álvaro Obregón, Mexico | 11-50 | Exact match | 90 contacts → |
“En Auditor Service tenemos como misión ayudar a las compañías a entender y mejorar la experiencia de los clientes.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Spectos Gmbhspectos.com HQ: Dresden, GermanyReported employees: 51-200 | Dresden, Germany | 51-200 | Exact match | 85 contacts → |
“Everybody likes great service.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Market Pulse Internationalmarketpulse.biz HQ: Auckland, New ZealandReported employees: 51-200 | Auckland, New Zealand | 51-200 | Exact match | 70 contacts → |
“We are a customer experience (CX), insight and activation business.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Ethos Integrated Solutions LLCethosplc.com HQ: Dubai, United Arab EmiratesReported employees: 11-50 | Dubai, United Arab Emirates | 11-50 | Exact match | 69 contacts → |
“One of the leading provider in delivering Customer Service Solutions across the Middle East, with the Head Office in Dubai.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Retail Activeretailactive.com HQ: Wokingham, United KingdomReported employees: 11-50 | Wokingham, United Kingdom | 11-50 | Exact match | 56 contacts → |
“Welcome to Retail Active.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Presencepresence.fr HQ: Paris, FranceReported employees: 51-200 | Paris, France | 51-200 | Exact match | 53 contacts → |
“We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Phillip Townsend Associates INCptai.com HQ: Houston, TX, United StatesReported employees: 11-50 | Houston, TX, United States | 11-50 | Exact match | 53 contacts → |
“Providing a full range of benchmarking services to companies throughout the world, our benchmarking services fall into two general categories: Industry-Focused Benchmarking…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | ATH Power Consulting APCathpower.com HQ: Andover, MA, United StatesReported employees: 51-200 | Andover, MA, United States | 51-200 | Exact match | 47 contacts → |
“Since 1997, apc has helped over organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Take A TIPtakeatip.es HQ: Seville, SpainReported employees: 11-50 | Seville, Spain | 11-50 | Exact match | 40 contacts → |
“Take a Tip es una consultora especializada en proporcionar a las empresas medios con los que conseguir la excelencia en la calidad de los servicios que prestan a sus clientes.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Resolvableresolvable.com HQ: London, United KingdomReported employees: 11-50 | London, United Kingdom | 11-50 | Exact match | 33 contacts → |
“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Customex Solutionscustomex.ae HQ: Dubai, United Arab EmiratesReported employees: 11-50 | Dubai, United Arab Emirates | 11-50 | Exact match | 31 contacts → |
“Customex is a portmanteau for Customer Experience.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Alta360 Research INCalta360research.com HQ: Maumee, OH, United StatesReported employees: 51-200 | Maumee, OH, United States | 51-200 | Exact match | 31 contacts → |
“Since our founding in 1974, Alta360 Research has been at the forefront helping clients of all types deliver Great Customer Experiences.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | DIVEdive-group.com HQ: Tallinn, EstoniaReported employees: 51-200 | Tallinn, Estonia | 51-200 | Exact match | 28 contacts → |
“Dive is a customer service improvement firm specialising in mystery shopping and customer experience measurement.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | Bridgeloyalty Customer Experience Management LLPbridgeloyalty.com HQ: Mumbai, IndiaReported employees: 11-50 | Mumbai, India | 11-50 | Exact match | 28 contacts → |
“Rohit is a specialist in service experience management with well-rounded business orientation.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Metric Globalmetricglobal.com HQ: Pune, IndiaReported employees: 51-200 | Pune, India | 51-200 | Exact match | 27 contacts → |
“METRIC Consultancy Limited is an independent market research and consultancy firm specializing in the area of customer satisfaction measurement and monitoring.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | Customer Research, INCcustomerresearch.com HQ: Seahurst, WA, United StatesReported employees: 51-200 | Seahurst, WA, United States | 51-200 | Exact match | 26 contacts → |
“Customer Research, Inc.(CRI) has provided customer satisfaction measurement, customer loyalty, market research, and contact center solutions since 1967.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Veneto Ricerchevenetoricerche.it HQ: Mestre, ItalyReported employees: 11-50 | Mestre, Italy | 11-50 | Exact match | 23 contacts → |
“Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Smartcontactrealsmartcontact.com HQ: Daytona Beach, FL, United StatesReported employees: 51-200 | Daytona Beach, FL, United States | 51-200 | Exact match | 22 contacts → |
“We all know when customer service is excellent – and when it’s not!” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 315 company matches
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Customer service benchmarking firms: dataset insights
November 6, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
312 records in the displayed employee bands.
3 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 315 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 6, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service benchmarking firms by location
2 lists · largest firstEvery Customer service benchmarking firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer service benchmarking firms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service benchmarking firms did RevenueBase find worldwide?
The saved snapshot records 315 matching company records, 4,253 tracked contacts and 611 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 6, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
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Cite this list
RevenueBase Data Team. Top 25 customer service benchmarking firms worldwide. Snapshot: November 6, 2026. https://revenuebase.ai/companies/browse/customer-service-benchmarking-firms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗