Company lists · Data refreshed September 2026
Top 25 Customer service AI software companies worldwide
RevenueBase identified 17,525 customer service AI software companies worldwide as of September 2026 and tracks 410,292 professional contacts across them, including 138,420 with verified work emails. The United States is the largest market and London the largest hub.
This list covers customer service AI software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer service AI software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service AI software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 86,470 contacts → | ||||
Strong evidence “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 17,310 contacts → | ||||
Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 8,506 contacts → | ||||
Partial evidence “Founded in 1997, ValueLabs is a global Agentic AI services company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 6,319 contacts → | ||||
Partial evidence “Pega provides the leading AI-powered platform for enterprise transformation.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 5,770 contacts → | ||||
Strong evidence “Global leader in digital customer experience management, back office processing, trust and safety, and AI services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 3,312 contacts → | ||||
Indirect evidence “Comviva empowers organizations to drive transformative growth with measurable business impact.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 2,951 contacts → | ||||
Partial evidence “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 1,991 contacts → | ||||
Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,777 contacts → | ||||
Partial evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,596 contacts → | ||||
Partial evidence “WRITER is where the world’s leading enterprises orchestrate AI-powered work.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,526 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service AI software companies.
- Partial evidence
- Its own public description names part of customer service AI software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service AI software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 17,525 customer service AI software companies worldwide
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Customer service AI software companies worldwide at a glance
As of Sep 28, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer service AI software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer service AI software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service AI software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 138,420 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service AI software companies by location
91 lists · largest firstEvery Customer service AI software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer service AI software companies based in the United States3,144
- Customer service AI software companies based in India1,514
- Customer service AI software companies based in the United Kingdom834
- Customer service AI software companies based in Brazil659
- Customer service AI software companies based in Canada485
- Customer service AI software companies based in Germany420
- Customer service AI software companies based in Australia335
- Customer service AI software companies based in France319
- Customer service AI software companies based in Spain296
- Customer service AI software companies based in the United Arab Emirates258
- Customer service AI software companies based in Pakistan233
- Customer service AI software companies based in the Netherlands223
- Customer service AI software companies based in Italy144
- Customer service AI software companies based in Singapore141
- Customer service AI software companies based in Türkiye139
- Customer service AI software companies based in Mexico132
- Customer service AI software companies based in Argentina122
- Customer service AI software companies based in Colombia107
- Customer service AI software companies based in South Africa103
- Customer service AI software companies based in Israel96
- Customer service AI software companies based in Poland95
- Customer service AI software companies based in Sweden79
- Customer service AI software companies based in Japan77
- Customer service AI software companies based in Switzerland77
- Customer service AI software companies based in Chile74
- Customer service AI software companies based in Indonesia66
- Customer service AI software companies based in Saudi Arabia62
- Customer service AI software companies based in Finland61
- Customer service AI software companies based in South Korea58
- Customer service AI software companies based in Malaysia57
- Customer service AI software companies based in Austria55
- Customer service AI software companies based in New Zealand51
- Customer service AI software companies based in Belgium49
- Customer service AI software companies based in Portugal48
- Customer service AI software companies based in Ireland44
- Customer service AI software companies based in Denmark35
- Customer service AI software companies based in Hong Kong33
- Customer service AI software companies based in Norway33
- Customer service AI software companies based in Taiwan33
- Customer service AI software companies based in Greece29
- Customer service AI software companies based in Estonia28
- Customer service AI software companies based in Cyprus27
Cities
- Customer service AI software companies based in London, United Kingdom461
- Customer service AI software companies based in San Francisco, United States278
- Customer service AI software companies based in Sao Paulo, Brazil207
- Customer service AI software companies based in Dubai, United Arab Emirates195
- Customer service AI software companies based in New York, United States192
- Customer service AI software companies based in Toronto, Canada173
- Customer service AI software companies based in Paris, France153
- Customer service AI software companies based in Bangalore, India139
- Customer service AI software companies based in Singapore, Singapore133
- Customer service AI software companies based in Bengaluru, India126
- Customer service AI software companies based in Miami, United States117
- Customer service AI software companies based in Austin, United States107
- Customer service AI software companies based in Hyderabad, India103
- Customer service AI software companies based in Madrid, Spain102
- Customer service AI software companies based in Sydney, Australia97
- Customer service AI software companies based in Pune, India91
- Customer service AI software companies based in Berlin, Germany83
- Customer service AI software companies based in Los Angeles, United States83
- Customer service AI software companies based in Mumbai, India83
- Customer service AI software companies based in Noida, India77
- Customer service AI software companies based in Melbourne, Australia75
- Customer service AI software companies based in Barcelona, Spain64
- Customer service AI software companies based in New Delhi, India63
- Customer service AI software companies based in Dover, United States58
- Customer service AI software companies based in Gurugram, India55
- Customer service AI software companies based in Chicago, United States54
- Customer service AI software companies based in Ahmedabad, India53
- Customer service AI software companies based in Amsterdam, Netherlands52
- Customer service AI software companies based in Vancouver, Canada49
- Customer service AI software companies based in Houston, United States48
- Customer service AI software companies based in Montreal, Canada48
- Customer service AI software companies based in Riyadh, Saudi Arabia47
- Customer service AI software companies based in Atlanta, United States43
- Customer service AI software companies based in Dallas, United States41
- Customer service AI software companies based in San Jose, United States41
- Customer service AI software companies based in Wilmington, United States41
- Customer service AI software companies based in Boston, United States39
- Customer service AI software companies based in Seattle, United States39
- Customer service AI software companies based in Palo Alto, United States37
- Customer service AI software companies based in San Diego, United States37
- Customer service AI software companies based in Stockholm, Sweden36
- Customer service AI software companies based in Belo Horizonte, Brazil31
- Customer service AI software companies based in Gurgaon, India31
- Customer service AI software companies based in Denver, United States30
- Customer service AI software companies based in Seoul, South Korea30
- Customer service AI software companies based in Helsinki, Finland29
- Customer service AI software companies based in Johannesburg, South Africa28
- Customer service AI software companies based in Newark, United States27
- Customer service AI software companies based in Munich, Germany26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service AI software companies are there worldwide?
RevenueBase identified 17,525 customer service AI software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Salesforce, headquartered in San Francisco, tops this list with the largest team on record.
Which country has the most customer service AI software companies?
The United States leads with 3,144 companies, followed by India (1,514) and the United Kingdom (834). Every customer service AI software companies list by country and city is linked on this page.
Which city has the most customer service AI software companies?
London leads with 467 headquartered companies, followed by San Francisco (279) and Sao Paulo (207).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 138,420 verified decision-maker contacts tracked across these 17,525 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.