Company lists · Data refreshed November 2026

Top 25 Customer satisfaction research companies worldwide

RevenueBase identified 1,354 company matches for customer satisfaction research companies worldwide as of November 2026 and tracks 18,587 professional contacts across them, including 3,170 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer satisfaction research companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026. Country and city lists for customer satisfaction research companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 6, 2026 How this list was built
1,354Companies
18,587Contacts tracked
3,170Verified emails
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The 25 largest customer satisfaction research companies worldwide

Ranked by team size
Top 25 of 1,354 company matches for customer satisfaction research companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchAnn Arbor, MI, United StatesHQ recorded Nov 6, 2026n/a2,343 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
2Exact matchNew Delhi, IndiaHQ recorded Nov 6, 2026501-1,000709 contacts →

Exact match

“At Market Xcel, we're dedicated to delivering high-quality results for our clients.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
3Exact matchPeachtree Corners, GA, United StatesHQ recorded Nov 6, 2026501-1,000654 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
4Exact matchSão Paulo, BrazilHQ recorded Nov 6, 202651-200292 contacts →

Exact match

“At Myra, we combine generative AI, technology, and our team of experts to analyze customer interactions at scale and uncover patterns, behaviors, friction points, risks, and…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
5Exact matchChicago, IL, United StatesHQ recorded Nov 6, 202651-200248 contacts →

Exact match

“Blackstone Group is a full-service custom marketing research and consulting firm providing clients with actionable insights for over 25 years.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
6Exact matchVilleneuve-d’ascq, FranceHQ recorded Nov 6, 202651-200231 contacts →

Exact match

“Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
7Exact matchUnited StatesHQ recorded Nov 6, 20261,001-5,000212 contacts →

Exact match

“Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
8Exact matchMelbourne, United StatesHQ recorded Nov 6, 20265,001-10,000160 contacts →

Exact match

“Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
9Exact matchStockholm, SwedenHQ recorded Nov 6, 202651-200153 contacts →

Exact match

“Vi är Origo Group, ett ledande insikts- och undersökningsföretag.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
10Exact matchSt Louis Park, MN, United StatesHQ recorded Nov 6, 202651-200143 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
11Exact matchWilmington, DE, United StatesHQ recorded Nov 6, 202651-200134 contacts →

Exact match

“iMAD Research was launched by a team of experienced and innovative market research professionals with a proven approach to managing successful research engagements.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
12Exact matchPraha 1, Czech RepublicHQ recorded Nov 6, 2026201-500132 contacts →

Exact match

“V dnešním rychle se měnícím světě jsou spolehlivé informace pro rozhodování důležitější než kdy předtím.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
13Exact matchChandler, AZ, United StatesHQ recorded Nov 6, 202651-200125 contacts →

Exact match

“Ironwood Insights is a team of expert-level insights consultants who solve critical marketing and business problems for forward-thinking companies.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
14Exact matchToronto, WA, CanadaHQ recorded Nov 6, 2026201-500119 contacts →

Exact match

“Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
15Exact matchOdense C, DenmarkHQ recorded Nov 6, 2026201-500118 contacts →

Exact match

“Vi hjælper dig med at omsætte kundeindsigter til forandringer.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
16Exact matchOttawa, OH, CanadaHQ recorded Nov 6, 202651-200115 contacts →

Exact match

“At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
17Exact matchDuluth, GA, United StatesHQ recorded Nov 6, 202651-200113 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
18Exact matchSingaporeHQ recorded Nov 6, 202651-200113 contacts →

Exact match

“AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
19Exact matchBogotá, ColombiaHQ recorded Nov 6, 202651-200110 contacts →

Exact match

“Somos una empresa de consultoría e investigación que sabe hacer encuestas.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
20Exact matchMumbai, IndiaHQ recorded Nov 6, 202611-50109 contacts →

Exact match

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
21Exact matchMinneapolis, United StatesHQ recorded Nov 6, 2026201-500108 contacts →

Exact match

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
22Exact matchToronto, ON, CanadaHQ recorded Nov 6, 2026201-50099 contacts →

Exact match

“Forum Research Inc.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
23Exact matchMiaoli County, TaiwanHQ recorded Nov 6, 202611-5099 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
24Exact matchPlano, TX, United StatesHQ recorded Nov 6, 202651-20098 contacts →

Exact match

“M/A/R/C® Research is a consulting firm providing insights and strategies to empower clients worldwide with the clarity to move forward with confidence.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
25Exact matchAnn Arbor, MI, United StatesHQ recorded Nov 6, 202651-20098 contacts →

Exact match

“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase

Showing 25 of 1,354 customer satisfaction research companies worldwide

See the full list, filter by size, metro and specialty, and access 3,170 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction research companies worldwide at a glance

As of Nov 6, 2026
17.1%Verified-email coverage
13.7Average contacts per company
1-10Median size (employees)
2.5%Largest-city concentration · London
Nov 6, 2026Page data refreshed

Companies by employee count

1-10
777
11-50
412
51-200
107
201-500
31
501-1,000
10
1,001-5,000
3
5,001-10,000
1
10001+
2

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer satisfaction research companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “customer satisfaction research companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,170 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer satisfaction research companies by location

10 lists · largest first

Every Customer satisfaction research companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction research companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction research companies are there worldwide?

RevenueBase identified 1,354 company matches for customer satisfaction research companies worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Second To None tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer satisfaction research companies?

The United States leads with 292 companies, followed by the United Kingdom (101) and India (78). Every customer satisfaction research companies list by country and city is linked on this page.

Which city has the most customer satisfaction research companies?

London leads with 34 company records, followed by New Delhi (17) and New York (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,170 professional contacts with verified work emails tracked across these 1,354 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.