Company lists · Data refreshed September 2026

Top 25 Customer retention call center companies worldwide

RevenueBase identified 1,140 customer retention call center companies worldwide as of September 2026 and tracks 34,939 professional contacts across them, including 2,137 with verified work emails. The United States is the largest market and Lahore the largest hub.

This list covers customer retention call center companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer retention call center companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
1,140Companies
34,939Contacts tracked
2,137Verified emails
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The 25 largest customer retention call center companies worldwide

Ranked by team size
Top 25 of 1,140 customer retention call center companies worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention call center companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceDallas, TX, United StatesHQ checked Sep 28, 20261,001-5,0003,122 contacts →

Partial evidence

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceBerwyn, PA, United StatesHQ checked Sep 28, 20265,001-10,0002,774 contacts →

Strong evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceHyderabad, IndiaHQ checked Sep 28, 20261,001-5,0001,076 contacts →

Partial evidence

“Even the markets know that we’re the good call’!”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceDoral, FL, United StatesHQ checked Sep 28, 20261,001-5,000902 contacts →

Strong evidence

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceHorsham, PA, United StatesHQ checked Sep 28, 2026501-1,000883 contacts →

Indirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceDiegem, BelgiumHQ checked Sep 28, 20261,001-5,000682 contacts →

Partial evidence

“WEngage creates the best and authentic customer experiences driven by skilled employees, cutting-edge technology and certified working procedures.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceSalisbury, NC, United StatesHQ checked Sep 28, 2026501-1,000542 contacts →

Partial evidence

“We are customer service experts.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceColumbus, OH, United StatesHQ checked Sep 28, 20261,001-5,000515 contacts →

Indirect evidence

“ContactUs Communications is a U.S.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceKuala Lumpur, MalaysiaHQ checked Sep 28, 20261,001-5,000500 contacts →

Strong evidence

“Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 2026201-500474 contacts →

Indirect evidence

“A HOME AGENT S.A.”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceCairo, EgyptHQ checked Sep 28, 20261,001-5,000447 contacts →

Strong evidence

“Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceEthekwini, South AfricaHQ checked Sep 28, 20261,001-5,000434 contacts →

Strong evidence

“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceBloomington, MN, United StatesHQ checked Sep 28, 20261,001-5,000354 contacts →

Partial evidence

“For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceIowa City, United StatesHQ checked Sep 28, 20261,001-5,000346 contacts →

Strong evidence

“As a distinguished global leader in call center outsourcing, OnBrand24 takes pride in its 30-year legacy of delivering exceptional inbound and outbound call center services across…”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceTunis, TunisiaHQ checked Sep 28, 2026501-1,000338 contacts →

Strong evidence

“With more than 900 employees, PhoneAct is an ISO 9001/2008 certified offshore call center service provider.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceBuenos Aires, ArgentinaHQ checked Sep 28, 2026501-1,000330 contacts →

Partial evidence

“Diseñamos estrategias a medida y nos destacamos por ofrecer calidad, flexibilidad y eficiencia en nuestros servicios de Contact Center.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceKochi, IndiaHQ checked Sep 28, 20261,001-5,000260 contacts →

Strong evidence

“Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceMontréal, QC, CanadaHQ checked Sep 28, 2026201-500246 contacts →

Strong evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceThane, IndiaHQ checked Sep 28, 2026201-500242 contacts →

Strong evidence

“ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceGreensboro, NC, United StatesHQ checked Sep 28, 2026201-500216 contacts →

Partial evidence

“Schedule your FREE Consultation here: http://bit.ly/2gUckQb Anomaly Squared is a contact center services provider.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceAriana, TunisiaHQ checked Sep 28, 2026201-500212 contacts →

Indirect evidence

“Growing quickly in its field of activities, Voicecom earned a big part in the national and international market.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceHull, United KingdomHQ checked Sep 28, 2026501-1,000205 contacts →

Partial evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceRouen, FranceHQ checked Sep 28, 2026201-500198 contacts →

Partial evidence

“Voxens est un centre d'appel multicanal intervenant sur des opérations de marketing téléphonique, en conquête, fidélisation, rétention et réactivation clients, B to B et B to C.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceJacksonville, FL, United StatesHQ checked Sep 28, 2026501-1,000192 contacts →

Strong evidence

“With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide…”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 1,140 customer retention call center companies worldwide

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Customer retention call center companies worldwide at a glance

As of Sep 28, 2026
6.1%Verified-email coverage
30.6Average contacts per company
51-200Median size (employees)
2.2%Largest-city concentration · Lahore
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
174
11-50
384
51-200
352
201-500
131
501-1,000
59
1,001-5,000
33
5,001-10,000
2
10001+
1

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention call center companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer retention call center companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer retention call center companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention call center companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer retention call center companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,137 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer retention call center companies by location

4 lists · largest first

Every Customer retention call center companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention call center companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention call center companies are there worldwide?

RevenueBase identified 1,140 customer retention call center companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Telvista, headquartered in Dallas, tops this list with the largest team on record.

Which country has the most customer retention call center companies?

The United States leads with 180 companies, followed by India (67) and the United Kingdom (30). Every customer retention call center companies list by country and city is linked on this page.

Which city has the most customer retention call center companies?

Lahore leads with 25 headquartered companies, followed by Rawalpindi (21) and Karachi (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,137 verified decision-maker contacts tracked across these 1,140 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.