Company lists · Data refreshed September 2026

Top 25 Customer journey automation platforms worldwide

Name: Customer journey automation platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 3,770 companies tracked

RevenueBase identified 3,770 customer journey automation platforms worldwide as of September 2026 and tracks 156,864 professional contacts across them, including 64,737 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer journey automation platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer journey automation platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

3,770Companies

156,864Contacts tracked

64,737Verified emails

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The 25 largest customer journey automation platforms worldwide

Ranked by team size

Top 25 of 3,770 customer journey automation platforms worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey automation platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Hubspot	Strong evidence	Cambridge, MA, United StatesHQ checked Sep 28, 2026	5,001-10,000	11,077 contacts →
	Strong evidence “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Source: RevenueBase Database · checked Sep 28, 2026
2	NICE	Indirect evidence	Hoboken, NJ, United StatesHQ checked Sep 28, 2026	5,001-10,000	10,721 contacts →
	Indirect evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 28, 2026
3	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 28, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 28, 2026
4	Genesys	Partial evidence	Menlo Park, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	7,347 contacts →
	Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 28, 2026
5	Twilio	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	6,047 contacts →
	Strong evidence “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Source: RevenueBase Database · checked Sep 28, 2026
6	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
7	Quadient	Partial evidence	Bagneux, FranceHQ checked Sep 28, 2026	1,001-5,000	3,472 contacts →
	Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 28, 2026
8	SINCH	Partial evidence	Stockholm, SwedenHQ checked Sep 28, 2026	1,001-5,000	2,934 contacts →
	Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 28, 2026
9	Klaviyo	Indirect evidence	Boston, MA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,789 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 28, 2026
10	Zeta Global	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,595 contacts →
	Indirect evidence “At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing.” Source: RevenueBase Database · checked Sep 28, 2026
11	BRAZE	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,142 contacts →
	Strong evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 28, 2026
12	Medallia	Partial evidence	Mclean, VA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,006 contacts →
	Partial evidence “Medallia is the enterprise experience platform that turns every signal into decisive action.” Source: RevenueBase Database · checked Sep 28, 2026
13	Actionline	Partial evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	1,001-5,000	1,921 contacts →
	Partial evidence “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Source: RevenueBase Database · checked Sep 28, 2026
14	Sitecore	Indirect evidence	Manchester, NH, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,727 contacts →
	Indirect evidence “Sitecore creates digital experiences so powerful they connect the world.” Source: RevenueBase Database · checked Sep 28, 2026
15	Nextiva	Strong evidence	Scottsdale, AZ, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,638 contacts →
	Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 28, 2026
16	Optimizely	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,584 contacts →
	Partial evidence “Optimizely is the AI platform for marketing, built for the experience-makers who shape how brands show up in the world.” Source: RevenueBase Database · checked Sep 28, 2026
17	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 28, 2026
18	Attentive	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,287 contacts →
	Partial evidence “Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.” Source: RevenueBase Database · checked Sep 28, 2026
19	Unifycx	Strong evidence	Louisville, KY, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,270 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 28, 2026
20	Netcore	Partial evidence	Mumbai, IndiaHQ checked Sep 28, 2026	1,001-5,000	1,265 contacts →
	Partial evidence “Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalised customer experiences.” Source: RevenueBase Database · checked Sep 28, 2026
21	Centro	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	501-1,000	1,178 contacts →
	Partial evidence “Basis Technologies is a global provider of workflow automation, intelligence and programmatic trading software for the marketing enterprise.” Source: RevenueBase Database · checked Sep 28, 2026
22	Insider	Strong evidence	Istanbul, TürkiyeHQ checked Sep 28, 2026	1,001-5,000	1,036 contacts →
	Strong evidence “Insider-one platform for individualized, cross-channel experiences-enables enterprise marketers to connect customer data across channels and systems, predict their future behavior…” Source: RevenueBase Database · checked Sep 28, 2026
23	Moengage	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	501-1,000	908 contacts →
	Strong evidence “MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.” Source: RevenueBase Database · checked Sep 28, 2026
24	Activecampaign	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	1,001-5,000	863 contacts →
	Partial evidence “ActiveCampaign is the AI-first autonomous marketing platform built to transform how marketers, agencies, and entrepreneurs work.” Source: RevenueBase Database · checked Sep 28, 2026
25	Emarsys	Partial evidence	Vienna, GermanyHQ checked Sep 28, 2026	501-1,000	831 contacts →
	Partial evidence “SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey automation platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey automation platforms.
Partial evidence: Its own public description names part of customer journey automation platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey automation platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 3,770 customer journey automation platforms worldwide

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Customer journey automation platforms worldwide at a glance

As of Sep 28, 2026

41.3%Verified-email coverage

41.6Average contacts per company

11-50Median size (employees)

2.7%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

1,856

11-50

1,239

51-200

457

201-500

107

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey automation platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer journey automation platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer journey automation platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey automation platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey automation platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 64,737 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey automation platforms by location

30 lists · largest first

Every Customer journey automation platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey automation platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey automation platforms are there worldwide?

RevenueBase identified 3,770 customer journey automation platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Hubspot, headquartered in Cambridge, tops this list with the largest team on record.

Which country has the most customer journey automation platforms?

The United States leads with 820 companies, followed by India (343) and Brazil (240). Every customer journey automation platforms list by country and city is linked on this page.

Which city has the most customer journey automation platforms?

London leads with 102 headquartered companies, followed by Sao Paulo (79) and New York (64).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 64,737 verified decision-maker contacts tracked across these 3,770 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.