Company lists · Data refreshed September 2026

Top 25 Customer experience audit services worldwide

RevenueBase identified 720 customer experience audit services worldwide as of September 2026 and tracks 25,604 professional contacts across them, including 2,169 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer experience audit services worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer experience audit services follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
720Companies
25,604Contacts tracked
2,169Verified emails
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The 25 largest customer experience audit services worldwide

Ranked by team size
Top 25 of 720 customer experience audit services worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience audit services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceNewark, CA, United StatesHQ checked Sep 28, 202610001+3,369 contacts →

Strong evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceAnn Arbor, MI, United StatesHQ checked Sep 28, 2026n/a2,101 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidencePeachtree Corners, GA, United StatesHQ checked Sep 28, 2026501-1,000636 contacts →

Strong evidence

“CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 202651-200243 contacts →

Indirect evidence

“A VIDI já implementou centenas de projetos de auditoria de execução e de avaliação de experiência de compra/serviços nos canais de venda, auxiliando as empresas a diminuírem o gap…”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceMinneapolis, MN, United StatesHQ checked Sep 28, 202651-200179 contacts →

Strong evidence

“Bold Orange is a leading customer experience agency supporting brands with end-to-end CX needs, inclusive of experience strategy and design, performance marketing and digital…”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceMelbourne, United StatesHQ checked Sep 28, 20265,001-10,000145 contacts →

Strong evidence

“Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceVisakhapatnam, IndiaHQ checked Sep 28, 2026201-500144 contacts →

Strong evidence

“Precistat is a customer experience (CX) consultancy firm.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceSt Louis Park, MN, United StatesHQ checked Sep 28, 202651-200140 contacts →

Indirect evidence

“You’re witnessing an accelerated pace of change.”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceUnited StatesHQ checked Sep 28, 2026501-1,000139 contacts →

Strong evidence

“We are the next-generation leader of Customer Experience Solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceAtlanta, GA, United StatesHQ checked Sep 28, 2026201-500111 contacts →

Strong evidence

“Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceEbene, MauritiusHQ checked Sep 28, 202651-200111 contacts →

Strong evidence

“Founded in April 2013, RightCom is the leader in customer experience management in Africa.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceOttawa, ON, CanadaHQ checked Sep 28, 202651-200109 contacts →

Partial evidence

“At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceDuluth, GA, United StatesHQ checked Sep 28, 202651-200108 contacts →

Strong evidence

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceMinneapolis, MN, United StatesHQ checked Sep 28, 2026201-500107 contacts →

Strong evidence

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceMumbai, IndiaHQ checked Sep 28, 202611-50107 contacts →

Strong evidence

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceSingaporeHQ checked Sep 28, 202651-200106 contacts →

Partial evidence

“AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidencePerrysburg, OH, United StatesHQ checked Sep 28, 202651-200103 contacts →

Strong evidence

“IntelliShop is an enterprise customer experience optimization and advisory firm.”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceRotterdam, NetherlandsHQ checked Sep 28, 2026201-50099 contacts →

Strong evidence

“Change is a Customer Experience provider with a unique business model.”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceAustin, TX, United StatesHQ checked Sep 28, 202651-20092 contacts →

Strong evidence

“Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceÁlvaro Obregón, MexicoHQ checked Sep 28, 202611-5081 contacts →

Partial evidence

“En Auditor Service tenemos como misión ayudar a las compañías a entender y mejorar la experiencia de los clientes.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceCuritiba, BrazilHQ checked Sep 28, 202651-20069 contacts →

Indirect evidence

“Você sabe por que aquele cliente fiel nunca mais voltou?”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceSão José Dos Campos, BrazilHQ checked Sep 28, 202651-20068 contacts →

Partial evidence

“SoluCX is the partner of winning companies in the era of experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
24Strong evidenceAuckland, New ZealandHQ checked Sep 28, 202651-20068 contacts →

Strong evidence

“We are a customer experience (CX), insight and activation business.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceDubai, United Arab EmiratesHQ checked Sep 28, 202611-5066 contacts →

Partial evidence

“One of the leading provider in delivering Customer Service Solutions across the Middle East, with the Head Office in Dubai.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 720 customer experience audit services worldwide

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Customer experience audit services worldwide at a glance

As of Sep 28, 2026
8.5%Verified-email coverage
35.6Average contacts per company
1-10Median size (employees)
2.2%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
473
11-50
158
51-200
55
201-500
20
501-1,000
5
1,001-5,000
1
5,001-10,000
2
10001+
6

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience audit services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer experience audit services are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer experience audit services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience audit services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience audit services, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,169 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience audit services by location

5 lists · largest first

Every Customer experience audit services list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience audit services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience audit services are there worldwide?

RevenueBase identified 720 customer experience audit services worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Concentrix Limited Company, headquartered in Newark, tops this list with the largest team on record.

Which country has the most customer experience audit services?

The United States leads with 130 companies, followed by the United Kingdom (64) and Australia (36). Every customer experience audit services list by country and city is linked on this page.

Which city has the most customer experience audit services?

London leads with 16 headquartered companies, followed by Sao Paulo (14) and Melbourne (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,169 verified decision-maker contacts tracked across these 720 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.