Company lists · Data refreshed September 2026

Top 25 Conversational AI contact centers worldwide

Name: Conversational AI contact centers worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 8,229 companies tracked

RevenueBase identified 8,229 conversational AI contact centers worldwide as of September 2026 and tracks 135,339 professional contacts across them, including 39,502 with verified work emails. The United States is the largest market and London the largest hub.

This list covers conversational AI contact centers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for conversational AI contact centers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

8,229Companies

135,339Contacts tracked

39,502Verified emails

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The 25 largest conversational AI contact centers worldwide

Ranked by team size

Top 25 of 8,229 conversational AI contact centers worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to conversational AI contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026
2	Zendesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	6,628 contacts →
	Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026
3	Verint	Strong evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
4	Nuance Communications	Strong evidence	Burlington, MA, United StatesHQ checked Sep 27, 2026	10001+	3,544 contacts →
	Strong evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026
5	Etech Global Services	Partial evidence	Nacogdoches, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,964 contacts →
	Partial evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026
6	Five9	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,584 contacts →
	Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026
7	8x8	Indirect evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,444 contacts →
	Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 27, 2026
8	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
9	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026
10	Dialpad	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026
11	Afiniti	Strong evidence	Washington, DC, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,334 contacts →
	Strong evidence “Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Source: RevenueBase Database · checked Sep 27, 2026
12	Talkdesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,316 contacts →
	Indirect evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026
13	Liveperson	Strong evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	1,248 contacts →
	Strong evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026
14	Partnerhero	Strong evidence	Boise, ID, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,174 contacts →
	Strong evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026
15	Gupshup	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,050 contacts →
	Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026
16	Youtility Center DO Brasil	Partial evidence	Barra Mansa, BrazilHQ checked Sep 27, 2026	1,001-5,000	926 contacts →
	Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 27, 2026
17	Aircall	Strong evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	804 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026
18	Zenvia	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	501-1,000	787 contacts →
	Indirect evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 27, 2026
19	yellow.ai	Partial evidence	San Mateo, United StatesHQ checked Sep 27, 2026	1,001-5,000	760 contacts →
	Partial evidence “Yellow.ai powers the future of service with Agentic AI.” Source: RevenueBase Database · checked Sep 27, 2026
20	Exotel	Partial evidence	Bangalore, IndiaHQ checked Sep 27, 2026	1,001-5,000	691 contacts →
	Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 27, 2026
21	Elevenlabs	Indirect evidence	New York, United StatesHQ checked Sep 27, 2026	n/a	679 contacts →
	Indirect evidence “Research Lab.” Source: RevenueBase Database · checked Sep 27, 2026
22	Soundhound AI	Strong evidence	Santa Clara, CA, United StatesHQ checked Sep 27, 2026	501-1,000	669 contacts →
	Strong evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 27, 2026
23	squadstack.ai	Partial evidence	Noida, IndiaHQ checked Sep 27, 2026	201-500	669 contacts →
	Partial evidence “At SquadStack.ai, we build Outcome-Driven Voice AI Agents for Sales.” Source: RevenueBase Database · checked Sep 27, 2026
24	Yoummday	Indirect evidence	Munich, GermanyHQ checked Sep 27, 2026	201-500	589 contacts →
	Indirect evidence “In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Source: RevenueBase Database · checked Sep 27, 2026
25	Call Center Studio	Strong evidence	Chicago, IL, United StatesHQ checked Sep 27, 2026	51-200	567 contacts →
	Strong evidence “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: conversational AI contact centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names conversational AI contact centers.
Partial evidence: Its own public description names part of conversational AI contact centers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name conversational AI contact centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 8,229 conversational AI contact centers worldwide

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Conversational AI contact centers worldwide at a glance

As of Sep 27, 2026

29.2%Verified-email coverage

16.4Average contacts per company

1-10Median size (employees)

2.8%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

5,330

11-50

2,107

51-200

530

201-500

141

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational AI contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for conversational AI contact centers are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “conversational AI contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational AI contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among conversational AI contact centers, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 39,502 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Conversational AI contact centers by location

52 lists · largest first

Every Conversational AI contact centers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational AI contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversational AI contact centers are there worldwide?

RevenueBase identified 8,229 conversational AI contact centers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which country has the most conversational AI contact centers?

The United States leads with 1,553 companies, followed by India (746) and the United Kingdom (416). Every conversational AI contact centers list by country and city is linked on this page.

Which city has the most conversational AI contact centers?

London leads with 228 headquartered companies, followed by San Francisco (159) and New York (107).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 39,502 verified decision-maker contacts tracked across these 8,229 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.