Company lists · Data refreshed September 2026
Top 25 Conversational AI companies for customer support worldwide
RevenueBase identified 13,637 conversational AI companies for customer support worldwide as of September 2026 and tracks 200,260 professional contacts across them, including 57,801 with verified work emails. The United States is the largest market and London the largest hub.
This list covers conversational AI companies for customer support worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for conversational AI companies for customer support follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest conversational AI companies for customer support worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 4,698 contacts → | ||||
Partial evidence “UiPath develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 3,544 contacts → | ||||
Strong evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 1,991 contacts → | ||||
Strong evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 1,473 contacts → | ||||
Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 1,444 contacts → | ||||
Strong evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 1,316 contacts → | ||||
Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 1,248 contacts → | ||||
Strong evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1,174 contacts → | ||||
Partial evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 1,139 contacts → | ||||
Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 1,050 contacts → | ||||
Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 891 contacts → | ||||
Indirect evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 813 contacts → | ||||
Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 804 contacts → | ||||
Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 787 contacts → | ||||
Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 760 contacts → | ||||
Partial evidence “Yellow.ai powers the future of service with Agentic AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: conversational AI companies for customer support. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names conversational AI companies for customer support.
- Partial evidence
- Its own public description names part of conversational AI companies for customer support, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name conversational AI companies for customer support. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 13,637 conversational AI companies for customer support worldwide
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Conversational AI companies for customer support worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational AI companies for customer support, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for conversational AI companies for customer support are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “conversational AI companies for customer support”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational AI companies for customer support), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among conversational AI companies for customer support, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 57,801 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Conversational AI companies for customer support by location
79 lists · largest firstEvery Conversational AI companies for customer support list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Conversational AI companies for customer support based in the United States2,318
- Conversational AI companies for customer support based in India1,252
- Conversational AI companies for customer support based in the United Kingdom623
- Conversational AI companies for customer support based in Brazil568
- Conversational AI companies for customer support based in Germany334
- Conversational AI companies for customer support based in Canada329
- Conversational AI companies for customer support based in France277
- Conversational AI companies for customer support based in Spain270
- Conversational AI companies for customer support based in Australia230
- Conversational AI companies for customer support based in the United Arab Emirates224
- Conversational AI companies for customer support based in the Netherlands191
- Conversational AI companies for customer support based in Pakistan185
- Conversational AI companies for customer support based in Italy128
- Conversational AI companies for customer support based in Mexico114
- Conversational AI companies for customer support based in Singapore109
- Conversational AI companies for customer support based in Türkiye106
- Conversational AI companies for customer support based in Argentina100
- Conversational AI companies for customer support based in Colombia97
- Conversational AI companies for customer support based in Israel87
- Conversational AI companies for customer support based in Poland82
- Conversational AI companies for customer support based in South Africa80
- Conversational AI companies for customer support based in Chile62
- Conversational AI companies for customer support based in Sweden62
- Conversational AI companies for customer support based in Switzerland56
- Conversational AI companies for customer support based in Japan50
- Conversational AI companies for customer support based in Saudi Arabia50
- Conversational AI companies for customer support based in Indonesia49
- Conversational AI companies for customer support based in Finland48
- Conversational AI companies for customer support based in South Korea48
- Conversational AI companies for customer support based in Austria46
- Conversational AI companies for customer support based in Malaysia42
- Conversational AI companies for customer support based in Portugal42
- Conversational AI companies for customer support based in Belgium41
- Conversational AI companies for customer support based in Ireland36
- Conversational AI companies for customer support based in Norway30
- Conversational AI companies for customer support based in Estonia29
- Conversational AI companies for customer support based in Hong Kong28
- Conversational AI companies for customer support based in Denmark26
Cities
- Conversational AI companies for customer support based in London, United Kingdom350
- Conversational AI companies for customer support based in San Francisco, United States234
- Conversational AI companies for customer support based in Sao Paulo, Brazil179
- Conversational AI companies for customer support based in Dubai, United Arab Emirates166
- Conversational AI companies for customer support based in New York, United States151
- Conversational AI companies for customer support based in Paris, France136
- Conversational AI companies for customer support based in Bangalore, India121
- Conversational AI companies for customer support based in Toronto, Canada117
- Conversational AI companies for customer support based in Bengaluru, India105
- Conversational AI companies for customer support based in Singapore, Singapore101
- Conversational AI companies for customer support based in Madrid, Spain90
- Conversational AI companies for customer support based in Hyderabad, India82
- Conversational AI companies for customer support based in Pune, India74
- Conversational AI companies for customer support based in Mumbai, India73
- Conversational AI companies for customer support based in Miami, United States72
- Conversational AI companies for customer support based in Noida, India72
- Conversational AI companies for customer support based in Berlin, Germany70
- Conversational AI companies for customer support based in Austin, United States69
- Conversational AI companies for customer support based in Sydney, Australia65
- Conversational AI companies for customer support based in Barcelona, Spain61
- Conversational AI companies for customer support based in Los Angeles, United States59
- Conversational AI companies for customer support based in Dover, United States57
- Conversational AI companies for customer support based in Amsterdam, Netherlands49
- Conversational AI companies for customer support based in Gurugram, India49
- Conversational AI companies for customer support based in Chennai, India48
- Conversational AI companies for customer support based in Ahmedabad, India47
- Conversational AI companies for customer support based in Melbourne, Australia44
- Conversational AI companies for customer support based in Riyadh, Saudi Arabia39
- Conversational AI companies for customer support based in Montreal, Canada38
- Conversational AI companies for customer support based in Boston, United States35
- Conversational AI companies for customer support based in Wilmington, United States35
- Conversational AI companies for customer support based in Dallas, United States32
- Conversational AI companies for customer support based in Vancouver, Canada32
- Conversational AI companies for customer support based in Chicago, United States31
- Conversational AI companies for customer support based in San Jose, United States31
- Conversational AI companies for customer support based in Palo Alto, United States30
- Conversational AI companies for customer support based in Stockholm, Sweden30
- Conversational AI companies for customer support based in Atlanta, United States29
- Conversational AI companies for customer support based in Belo Horizonte, Brazil29
- Conversational AI companies for customer support based in Seoul, South Korea26
- Conversational AI companies for customer support based in San Diego, United States25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational AI companies for customer support, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many conversational AI companies for customer support are there worldwide?
RevenueBase identified 13,637 conversational AI companies for customer support worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
NICE, headquartered in Hoboken, tops this list with the largest team on record.
Which country has the most conversational AI companies for customer support?
The United States leads with 2,318 companies, followed by India (1,252) and the United Kingdom (623). Every conversational AI companies for customer support list by country and city is linked on this page.
Which city has the most conversational AI companies for customer support?
London leads with 354 headquartered companies, followed by San Francisco (235) and Sao Paulo (179).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 57,801 verified decision-maker contacts tracked across these 13,637 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.