Company lists · Data refreshed September 2026
Top 25 Conversation intelligence platforms worldwide
RevenueBase identified 1,249 conversation intelligence platforms worldwide as of September 2026 and tracks 22,023 professional contacts across them, including 8,110 with verified work emails. The United States is the largest market and London the largest hub.
This list covers conversation intelligence platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for conversation intelligence platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest conversation intelligence platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,473 contacts → | ||||
Strong evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,248 contacts → | ||||
Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,050 contacts → | ||||
Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 804 contacts → | ||||
Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 787 contacts → | ||||
Indirect evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 527 contacts → | ||||
Partial evidence “ConnexAI is an award-winning full stack Agentic AI platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 490 contacts → | ||||
Partial evidence “Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 357 contacts → | ||||
Indirect evidence “CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 335 contacts → | ||||
Strong evidence “Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 320 contacts → | ||||
Strong evidence “CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 297 contacts → | ||||
Indirect evidence “Sendbird is the AI customer experience company.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 294 contacts → | ||||
Strong evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 278 contacts → | ||||
Indirect evidence “IntelePeer's Agentic AI business is now Aqurio.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 249 contacts → | ||||
Partial evidence “Otter.ai is the Conversational Knowledge Engine built for the modern enterprise, giving AI agents the organizational context to act on by connecting thousands of conversations…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 212 contacts → | ||||
Indirect evidence “At CloudTalk, we're transforming how small and growing businesses manage business calls.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 211 contacts → | ||||
Partial evidence “SleekFlow is an AI Suite for Revenue-Driving Conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 206 contacts → | ||||
Strong evidence “Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 194 contacts → | ||||
Strong evidence “Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 192 contacts → | ||||
Partial evidence “Eocean empowers modern enterprises with intelligent CPaaS and AI-driven communication solutions that simplify, scale, and transform how businesses connect with their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 186 contacts → | ||||
Indirect evidence “Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 178 contacts → | ||||
Indirect evidence “RevComm is a Tokyo-based technology company that leverages AI and voice technology to solve communication challenges in the workplace.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 174 contacts → | ||||
Partial evidence “Better Car People provides a Collaborative Intelligence approach to cross-channel online engagement.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 163 contacts → | ||||
Partial evidence “Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 143 contacts → | ||||
Indirect evidence “Orum is the live calling performance system for modern SDR teams.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 139 contacts → | ||||
Indirect evidence “Launching AI Adaptive Roleplays - Build Cold Call Mastery with AI Roleplays That Create Continuous Training Pathways After every calling session, AI spots new skill gaps and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: conversation intelligence platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names conversation intelligence platforms.
- Partial evidence
- Its own public description names part of conversation intelligence platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name conversation intelligence platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,249 conversation intelligence platforms worldwide
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Conversation intelligence platforms worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversation intelligence platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for conversation intelligence platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “conversation intelligence platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversation intelligence platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among conversation intelligence platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 8,110 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Conversation intelligence platforms by location
9 lists · largest firstEvery Conversation intelligence platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Conversation intelligence platforms based in the United States345
- Conversation intelligence platforms based in India85
- Conversation intelligence platforms based in the United Kingdom82
- Conversation intelligence platforms based in Brazil54
- Conversation intelligence platforms based in Canada33
- Conversation intelligence platforms based in France33
Cities
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversation intelligence platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many conversation intelligence platforms are there worldwide?
RevenueBase identified 1,249 conversation intelligence platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Dialpad, headquartered in San Ramon, tops this list with the largest team on record.
Which country has the most conversation intelligence platforms?
The United States leads with 345 companies, followed by India (85) and the United Kingdom (82). Every conversation intelligence platforms list by country and city is linked on this page.
Which city has the most conversation intelligence platforms?
London leads with 57 headquartered companies, followed by San Francisco (50) and New York (27).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 8,110 verified decision-maker contacts tracked across these 1,249 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.