Company lists · Data refreshed September 2026

Top 25 Conversation analytics platforms worldwide

Name: Conversation analytics platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 1,257 companies tracked

RevenueBase identified 1,257 conversation analytics platforms worldwide as of September 2026 and tracks 29,722 professional contacts across them, including 7,829 with verified work emails and 3,513 with mobile numbers. The United States is the largest market and London the largest hub.

This list covers conversation analytics platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for conversation analytics platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

1,257Companies

29,722Contacts tracked

7,829Verified emails

3,513Mobile numbers

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The 25 largest conversation analytics platforms worldwide

Ranked by team size

Top 25 of 1,257 conversation analytics platforms worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to conversation analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Partial evidence	London, GB	10001+	8,414 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 1, 2026
2	Aircall	Strong evidence	Berlin, DE	501-1,000	807 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 1, 2026
3	Inmoment	Partial evidence	Hamburg, DE	1,001-5,000	525 contacts →
	Partial evidence “InMoment, a Press Ganey company, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients…” Source: RevenueBase Database · checked Sep 1, 2026
4	Surveysparrow	Partial evidence	Palo Alto, CA, US	201-500	450 contacts →
	Partial evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 1, 2026
5	Resulticks	Indirect evidence	New York, NY, US	201-500	362 contacts →
	Indirect evidence “Resulticks is a fully integrated, real-time audience engagement solution designed to help brands worldwide reach, acquire, and retain satised customers.” Source: RevenueBase Database · checked Sep 1, 2026
6	Ozonetel Onecxi	Partial evidence	San Jose, United StatesHQ checked Sep 1, 2026	201-500	335 contacts →
	Partial evidence “Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.” Source: RevenueBase Database · checked Sep 1, 2026
7	ASAPP	Indirect evidence	Mountain View, CA, US	201-500	327 contacts →
	Indirect evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 1, 2026
8	Haptik	Partial evidence	New York, United StatesHQ checked Sep 1, 2026	201-500	317 contacts →
	Partial evidence “Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises.” Source: RevenueBase Database · checked Sep 1, 2026
9	Callminer	Partial evidence	Waltham, MA, US	201-500	316 contacts →
	Partial evidence “CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.” Source: RevenueBase Database · checked Sep 1, 2026
10	Inconcert	Indirect evidence	Miami, FL, US	201-500	262 contacts →
	Indirect evidence “We are the tech partner that is there for you throughout your CX transformation.” Source: RevenueBase Database · checked Sep 1, 2026
11	SANAS	Partial evidence	Palo Alto, CA, US	51-200	254 contacts →
	Partial evidence “Sanas is the world's first and most trusted real-time Speech AI platform.” Source: RevenueBase Database · checked Sep 1, 2026
12	otter.ai	Partial evidence	Mountain View, CA, US	51-200	249 contacts →
	Partial evidence “Otter.ai is the Conversational Knowledge Engine built for the modern enterprise, giving AI agents the organizational context to act on by connecting thousands of conversations…” Source: RevenueBase Database · checked Sep 1, 2026
13	Infinity	Indirect evidence	Salford, GB	51-200	248 contacts →
	Indirect evidence “Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, giving you the power to: • Fill attribution…” Source: RevenueBase Database · checked Sep 1, 2026
14	gnani.ai	Indirect evidence	San Francisco, CA, US	51-200	230 contacts →
	Indirect evidence “Gnani AI is the frontier Voice AI company the world runs on.” Source: RevenueBase Database · checked Sep 1, 2026
15	Netimpact Solutions Private Limited	Partial evidence	Noida, IndiaHQ checked Sep 1, 2026	201-500	226 contacts →
	Partial evidence “Differentiated, Powerful Social Analytics and Online Customer Care We listen.” Source: RevenueBase Database · checked Sep 1, 2026
16	Convin	Strong evidence	Bengaluru, IndiaHQ checked Sep 1, 2026	51-200	206 contacts →
	Strong evidence “Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.” Source: RevenueBase Database · checked Sep 1, 2026
17	Quantilope	Indirect evidence	GB	51-200	204 contacts →
	Indirect evidence “quantilope is a technology company obsessed with helping customers grow their brand.” Source: RevenueBase Database · checked Sep 1, 2026
18	Talkwalker	Partial evidence	Frankfurt, DE	501-1,000	199 contacts →
	Partial evidence “Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact and revenue.” Source: RevenueBase Database · checked Sep 1, 2026
19	Marchex	Strong evidence	Seattle, WA, US	201-500	196 contacts →
	Strong evidence “Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational…” Source: RevenueBase Database · checked Sep 1, 2026
20	rezo.ai	Partial evidence	Noida, IndiaHQ checked Sep 1, 2026	51-200	195 contacts →
	Partial evidence “Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.” Source: RevenueBase Database · checked Sep 1, 2026
21	Gochat247	Indirect evidence	Mississauga, ON, CA	501-1,000	191 contacts →
	Indirect evidence “We at Go Chat247, we're constantly exploring ways to help you enhance your customer experience through AI.” Source: RevenueBase Database · checked Sep 1, 2026
22	Sestek	Partial evidence	Sarıyer, TürkiyeHQ checked Sep 1, 2026	51-200	186 contacts →
	Partial evidence “SESTEK is a conversational automation company working on AI-powered solutions for customer service since Our R&D team of 100+ engineers develops conversational products built on…” Source: RevenueBase Database · checked Sep 1, 2026
23	Drift, A Salesloft Company	Partial evidence	Seattle, WA, US	501-1,000	168 contacts →
	Partial evidence “Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.” Source: RevenueBase Database · checked Sep 1, 2026
24	Dovetail	Partial evidence	San Francisco, US	51-200	161 contacts →
	Partial evidence “Dovetail is the always-on customer intelligence platform that automatically centralizes and instantly transforms every customer interaction into actionable insights that are…” Source: RevenueBase Database · checked Sep 1, 2026
25	Konnect Insights	Partial evidence	Mumbai, IndiaHQ checked Sep 1, 2026	51-200	157 contacts →
	Partial evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: conversation analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names conversation analytics platforms.
Partial evidence: Its own public description names part of conversation analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name conversation analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 1,257 conversation analytics platforms worldwide

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Conversation analytics platforms worldwide at a glance

As of Sep 1, 2026

26.3%Verified-email coverage

11.8%Mobile-number coverage

23.6Average contacts per company

1-10Median size (employees)

7.6%Largest-city concentration · London

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

635

11-50

436

51-200

136

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversation analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: 11 countries, largest first: the United States, India, the United Kingdom, France, Germany, Canada, Brazil, the Netherlands, Australia, Türkiye and 1 more. Country and city lists for conversation analytics platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “conversation analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversation analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among conversation analytics platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 7,829 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Conversation analytics platforms by location

15 lists · largest first

Every Conversation analytics platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversation analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversation analytics platforms are there worldwide?

RevenueBase identified 1,257 conversation analytics platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in London, tops this list with the largest team on record.

Which country has the most conversation analytics platforms?

The United States leads with 580 companies, followed by India (148) and the United Kingdom (147). Every conversation analytics platforms list by country and city is linked on this page.

Which city has the most conversation analytics platforms?

London leads with 95 headquartered companies, followed by San Francisco (59) and New York (58).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,829 verified decision-maker contacts tracked across these 1,257 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.