Company lists · Data refreshed September 2026

Top 25 Commerce chatbot platforms worldwide

RevenueBase identified 3,288 commerce chatbot platforms worldwide as of September 2026 and tracks 29,164 professional contacts across them, including 7,155 with verified work emails. The United States is the largest market and London the largest hub.

This list covers commerce chatbot platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for commerce chatbot platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
3,288Companies
29,164Contacts tracked
7,155Verified emails
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The 25 largest commerce chatbot platforms worldwide

Ranked by team size
Top 25 of 3,288 commerce chatbot platforms worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to commerce chatbot platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceNew York, NY, United StatesHQ checked Sep 27, 2026501-1,0001,248 contacts →

Indirect evidence

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,050 contacts →

Strong evidence

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceBelo Horizonte, BrazilHQ checked Sep 27, 2026501-1,000813 contacts →

Indirect evidence

“Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceStockholm, SwedenHQ checked Sep 27, 2026n/a742 contacts →

Partial evidence

“Lovable is a platform that lets you build apps and websites by chatting with AI.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceBreda, NetherlandsHQ checked Sep 27, 20261,001-5,000705 contacts →

Indirect evidence

“CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026201-500475 contacts →

Partial evidence

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceChennai, IndiaHQ checked Sep 27, 20261,001-5,000450 contacts →

Indirect evidence

“Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceHouston, TX, United StatesHQ checked Sep 27, 2026201-500347 contacts →

Indirect evidence

“Flip Robo is an artificial intelligence company.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceNoida, IndiaHQ checked Sep 27, 2026201-500340 contacts →

Partial evidence

“MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026501-1,000294 contacts →

Partial evidence

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceCalifornia, United StatesHQ checked Sep 27, 2026201-500285 contacts →

Indirect evidence

“Yalo es una plataforma de ventas inteligente impulsada por Agentes Inteligentes.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceDowntown Redwood City, CA, United StatesHQ checked Sep 27, 2026201-500267 contacts →

Partial evidence

“We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 2026201-500240 contacts →

Partial evidence

“Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel.”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidencePalo Alto, United StatesHQ checked Sep 27, 202651-200236 contacts →

Indirect evidence

“Bik.ai is the first agentic AI CRM for eCommerce.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceRedwood City, CA, United StatesHQ checked Sep 27, 202651-200233 contacts →

Indirect evidence

“Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceGangnam-gu, South KoreaHQ checked Sep 27, 202651-200222 contacts →

Indirect evidence

“Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceSingapore, United StatesHQ checked Sep 27, 202651-200211 contacts →

Indirect evidence

“SleekFlow is an AI Suite for Revenue-Driving Conversations.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceMiami, FL, United StatesHQ checked Sep 27, 202651-200206 contacts →

Partial evidence

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026201-500203 contacts →

Partial evidence

“ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceNew York, NY, United StatesHQ checked Sep 27, 202651-200197 contacts →

Indirect evidence

“Our mission is to solve customer experience.”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceNantes, FranceHQ checked Sep 27, 202651-200195 contacts →

Partial evidence

“iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceCuritiba, BrazilHQ checked Sep 27, 202651-200184 contacts →

Partial evidence

“A OmniChat é a plataforma líder em chat commerce e IA conversacional no Brasil.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidencePato Branco, BrazilHQ checked Sep 27, 202651-200167 contacts →

Indirect evidence

“A Fortics é uma empresa referência em plataformas de atendimento, vendas e comunicação omnichannel (redes sociais, mensageria instantânea e voz), que unifica 17 canais, como…”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceBangalore, IndiaHQ checked Sep 27, 202651-200143 contacts →

Strong evidence

“BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceCopenhagen, DenmarkHQ checked Sep 27, 202651-200140 contacts →

Indirect evidence

“Dixa builds agentic AI for ecommerce customer service, and we've been at it since 2015, well before most of the industry took AI seriously.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 3,288 commerce chatbot platforms worldwide

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Commerce chatbot platforms worldwide at a glance

As of Sep 27, 2026
24.5%Verified-email coverage
8.9Average contacts per company
1-10Median size (employees)
2.5%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
2,300
11-50
746
51-200
184
201-500
36
501-1,000
13
1,001-5,000
6
10001+
1

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among commerce chatbot platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for commerce chatbot platforms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “commerce chatbot platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names commerce chatbot platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among commerce chatbot platforms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 7,155 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Commerce chatbot platforms by location

13 lists · largest first

Every Commerce chatbot platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names commerce chatbot platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many commerce chatbot platforms are there worldwide?

RevenueBase identified 3,288 commerce chatbot platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Liveperson, headquartered in New York, tops this list with the largest team on record.

Which country has the most commerce chatbot platforms?

The United States leads with 426 companies, followed by India (278) and Brazil (205). Every commerce chatbot platforms list by country and city is linked on this page.

Which city has the most commerce chatbot platforms?

London leads with 83 headquartered companies, followed by Sao Paulo (61) and Dubai (39).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,155 verified decision-maker contacts tracked across these 3,288 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.