Company lists · Data refreshed September 2026

Top 25 Cloud-based call center software companies worldwide

RevenueBase identified 1,537 cloud-based call center software companies worldwide as of September 2026 and tracks 38,728 professional contacts across them, including 12,000 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers cloud-based call center software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for cloud-based call center software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
1,537Companies
38,728Contacts tracked
12,000Verified emails
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The 25 largest cloud-based call center software companies worldwide

Ranked by team size
Top 25 of 1,537 cloud-based call center software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to cloud-based call center software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBelmont, CA, United StatesHQ checked Sep 27, 20265,001-10,0006,431 contacts →

Partial evidence

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceNew York, NY, United StatesHQ checked Sep 27, 2026501-1,000804 contacts →

Indirect evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceBangalore, IndiaHQ checked Sep 27, 2026201-500630 contacts →

Indirect evidence

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceChicago, IL, United StatesHQ checked Sep 27, 202651-200567 contacts →

Strong evidence

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceHouston, TX, United StatesHQ checked Sep 27, 2026501-1,000561 contacts →

Strong evidence

“We build fully managed call centers: Software build outs Hiring Training Integrations”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceHyderabad, IndiaHQ checked Sep 27, 2026201-500527 contacts →

Indirect evidence

“Telecom Applications are one of the fastest-changing technologies of today.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceLondon, United KingdomHQ checked Sep 27, 20261,001-5,000433 contacts →

Indirect evidence

“We've moved!”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceSanta Ana, CA, United StatesHQ checked Sep 27, 2026501-1,000431 contacts →

Partial evidence

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceBoulogne-billancourt, FranceHQ checked Sep 27, 2026501-1,000408 contacts →

Partial evidence

“Omnichannel CCaaS Platform | Customer Experience, AI & Sovereign Cloud Are your customer service costs increasing?”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceAustin, TX, United StatesHQ checked Sep 27, 2026201-500401 contacts →

Indirect evidence

“Lifesize delivers immersive communication experiences for the global enterprise.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceLund, SwedenHQ checked Sep 27, 2026201-500399 contacts →

Indirect evidence

“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceSanta Clara, CA, United StatesHQ checked Sep 27, 2026501-1,000307 contacts →

Indirect evidence

“KANA understands the value of great Customer Service experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026201-500286 contacts →

Strong evidence

“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceHerndon, VA, United StatesHQ checked Sep 27, 202651-200285 contacts →

Strong evidence

“Ultatel delivers a powerful yet easy-to-use cloud communications suite that scales with your business-combining voice, SMS, chat, video, online fax, and contact center…”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceRio De Janeiro, BrazilHQ checked Sep 27, 2026201-500283 contacts →

Strong evidence

“Call / Contact Center Comunicações Unificadas & Colaboração Infraestrutura em TIC Painel Indicador de Performance - informações em tempo real 24x7 para sua gestão Call /Call /…”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 27, 20261,001-5,000275 contacts →

Indirect evidence

“Genesys acquired Interactive Intelligence in December 2016.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceAlna District, United KingdomHQ checked Sep 27, 2026201-500264 contacts →

Indirect evidence

“At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceCuritiba, BrazilHQ checked Sep 27, 2026201-500261 contacts →

Partial evidence

“Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceNew York, NY, United StatesHQ checked Sep 27, 2026201-500259 contacts →

Partial evidence

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceSt. George, UT, United StatesHQ checked Sep 27, 2026201-500246 contacts →

Partial evidence

“A leader in the hosted contact center technology industry since TCN, Inc.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceSan Mateo, CA, United StatesHQ checked Sep 27, 2026201-500241 contacts →

Indirect evidence

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceLos Angeles, CA, United StatesHQ checked Sep 27, 2026201-500241 contacts →

Partial evidence

“Convoso is an AI-powered contact center platform built for revenue teams and customer engagement organizations expanding into outbound growth.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceGurgaon, IndiaHQ checked Sep 27, 2026501-1,000231 contacts →

Indirect evidence

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceSan Jose, CA, United StatesHQ checked Sep 27, 202651-200228 contacts →

Indirect evidence

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Source: RevenueBase Database · checked Sep 27, 2026
25Partial evidenceSouth Jordan, UT, United StatesHQ checked Sep 27, 2026201-500226 contacts →

Partial evidence

“Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 1,537 cloud-based call center software companies worldwide

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Cloud-based call center software companies worldwide at a glance

As of Sep 27, 2026
31.0%Verified-email coverage
25.2Average contacts per company
11-50Median size (employees)
2.4%Largest-city concentration · Sao Paulo
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
472
11-50
638
51-200
300
201-500
76
501-1,000
24
1,001-5,000
17
5,001-10,000
2
10001+
4

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among cloud-based call center software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for cloud-based call center software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “cloud-based call center software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names cloud-based call center software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among cloud-based call center software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 12,000 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Cloud-based call center software companies by location

9 lists · largest first

Every Cloud-based call center software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names cloud-based call center software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many cloud-based call center software companies are there worldwide?

RevenueBase identified 1,537 cloud-based call center software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Ringcentral, headquartered in Belmont, tops this list with the largest team on record.

Which country has the most cloud-based call center software companies?

The United States leads with 330 companies, followed by India (138) and Brazil (108). Every cloud-based call center software companies list by country and city is linked on this page.

Which city has the most cloud-based call center software companies?

Sao Paulo leads with 37 headquartered companies, followed by London (29) and Noida (17).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 12,000 verified decision-maker contacts tracked across these 1,537 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.