Company lists · Data refreshed September 2026
Top 25 Chatbot customer service platforms worldwide
RevenueBase identified 6,460 chatbot customer service platforms worldwide as of September 2026 and tracks 91,055 professional contacts across them, including 24,956 with verified work emails. The United States is the largest market and London the largest hub.
This list covers chatbot customer service platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for chatbot customer service platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest chatbot customer service platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 8,461 contacts → | ||||
Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 2,934 contacts → | ||||
Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 2,584 contacts → | ||||
Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,991 contacts → | ||||
Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,473 contacts → | ||||
Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 1,444 contacts → | ||||
Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 1,316 contacts → | ||||
Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 1,248 contacts → | ||||
Indirect evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 1,174 contacts → | ||||
Indirect evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 1,050 contacts → | ||||
Partial evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 813 contacts → | ||||
Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 804 contacts → | ||||
Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 787 contacts → | ||||
Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 760 contacts → | ||||
Indirect evidence “Yellow.ai powers the future of service with Agentic AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 705 contacts → | ||||
Partial evidence “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 691 contacts → | ||||
Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 669 contacts → | ||||
Partial evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 567 contacts → | ||||
Partial evidence “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 475 contacts → | ||||
Partial evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 450 contacts → | ||||
Partial evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 448 contacts → | ||||
Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 438 contacts → | ||||
Partial evidence “Omilia is the global standard for AI-driven customer service transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 432 contacts → | ||||
Partial evidence “Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 389 contacts → | ||||
Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: chatbot customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names chatbot customer service platforms.
- Partial evidence
- Its own public description names part of chatbot customer service platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name chatbot customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 6,460 chatbot customer service platforms worldwide
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Chatbot customer service platforms worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among chatbot customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for chatbot customer service platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “chatbot customer service platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names chatbot customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among chatbot customer service platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 24,956 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Chatbot customer service platforms by location
30 lists · largest firstEvery Chatbot customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Chatbot customer service platforms based in the United States998
- Chatbot customer service platforms based in India516
- Chatbot customer service platforms based in Brazil411
- Chatbot customer service platforms based in the United Kingdom302
- Chatbot customer service platforms based in Canada138
- Chatbot customer service platforms based in Germany127
- Chatbot customer service platforms based in France114
- Chatbot customer service platforms based in Spain111
- Chatbot customer service platforms based in Australia96
- Chatbot customer service platforms based in the United Arab Emirates94
- Chatbot customer service platforms based in the Netherlands91
- Chatbot customer service platforms based in Argentina73
- Chatbot customer service platforms based in Pakistan69
- Chatbot customer service platforms based in Mexico68
- Chatbot customer service platforms based in Italy64
- Chatbot customer service platforms based in Colombia57
- Chatbot customer service platforms based in South Africa52
- Chatbot customer service platforms based in Türkiye50
- Chatbot customer service platforms based in Israel42
- Chatbot customer service platforms based in Poland38
- Chatbot customer service platforms based in Indonesia35
- Chatbot customer service platforms based in Sweden31
- Chatbot customer service platforms based in Switzerland26
Cities
- Chatbot customer service platforms based in San Francisco, United States101
- Chatbot customer service platforms based in New York, United States63
- Chatbot customer service platforms based in Bengaluru, India47
- Chatbot customer service platforms based in Bangalore, India44
- Chatbot customer service platforms based in Los Angeles, United States33
- Chatbot customer service platforms based in Austin, United States32
- Chatbot customer service platforms based in Noida, India32
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names chatbot customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many chatbot customer service platforms are there worldwide?
RevenueBase identified 6,460 chatbot customer service platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
24 7.ai, headquartered in Campbell, tops this list with the largest team on record.
Which country has the most chatbot customer service platforms?
The United States leads with 998 companies, followed by India (516) and Brazil (411). Every chatbot customer service platforms list by country and city is linked on this page.
Which city has the most chatbot customer service platforms?
London leads with 165 headquartered companies, followed by Sao Paulo (109) and San Francisco (101).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 24,956 verified decision-maker contacts tracked across these 6,460 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.