Company lists · Data refreshed September 2026

Top 25 Captive call center services worldwide

RevenueBase identified 2,244 company matches for captive call center services worldwide as of September 2026 and tracks 91,390 professional contacts across them, including 5,740 with verified work emails. The United States is the largest market and Lahore the largest hub.

This list covers company matches for captive call center services worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for captive call center services follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
2,244Companies
91,390Contacts tracked
5,740Verified emails
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The 25 largest captive call center services worldwide

Ranked by team size
Top 25 of 2,244 company matches for captive call center services worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBloomington, IL, United StatesHQ recorded Sep 27, 202610001+5,553 contacts →

Exact match

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchDallas, TX, United StatesHQ recorded Sep 27, 20261,001-5,0003,122 contacts →

Exact match

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchBerwyn, PA, United StatesHQ recorded Sep 27, 20265,001-10,0002,774 contacts →

Exact match

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchBuenos Aires, ArgentinaHQ recorded Sep 27, 20261,001-5,0002,221 contacts →

Exact match

“Somos la compañía líder en Servicios Next Gen de Contact Center, Business Process Outsourcing (BPO) y Customer Experience (CX).”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchAkron, OH, United StatesHQ recorded Sep 27, 20261,001-5,0001,764 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchBoca Raton, FL, United StatesHQ recorded Sep 27, 20265,001-10,0001,741 contacts →

Exact match

“Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchVieux Fort, JamaicaHQ recorded Sep 27, 20261,001-5,0001,354 contacts →

Exact match

“itel is the Caribbean’s largest homegrown, award-winning customer experience (CX) partner, with operations across the Caribbean and Latin America.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchSt Petersburg, FL, RussiaHQ recorded Sep 27, 20261,001-5,0001,198 contacts →

Exact match

“The Office Gurus (TOG) is a global call center and business process outsource provider of customer care, telemarketing, lead generation, appointment setting, order entry, accounts…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchBogotá D.c., ColombiaHQ recorded Sep 27, 20261,001-5,0001,116 contacts →

Exact match

“MISIÓN Somos una compañía de Contact Center y tercerización de procesos (Business Process Outsourcing BPO), rentable, con presencia nacional; que brinda soluciones ágiles y…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchHyderabad, IndiaHQ recorded Sep 27, 20261,001-5,0001,076 contacts →

Exact match

“Even the markets know that we’re the good call’!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchGoiânia, BrazilHQ recorded Sep 27, 202610001+1,058 contacts →

Exact match

“Em breve uma nova página da BTCC Conexão Cliente.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchGennevilliers Cedex, FranceHQ recorded Sep 27, 202610001+978 contacts →

Exact match

“Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchDoral, FL, United StatesHQ recorded Sep 27, 20261,001-5,000902 contacts →

Exact match

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchHorsham, PA, United StatesHQ recorded Sep 27, 2026501-1,000883 contacts →

Exact match

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchCedar Falls, IA, United StatesHQ recorded Sep 27, 20261,001-5,000877 contacts →

Exact match

“CBE Companies is the parent organization of CBE Customer Solutions and CBE Group.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchRoy, UT, United StatesHQ recorded Sep 27, 20261,001-5,000792 contacts →

Exact match

“Focus was founded in 1995.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchFortaleza, BrazilHQ recorded Sep 27, 20261,001-5,000701 contacts →

Exact match

“A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchDiegem, BelgiumHQ recorded Sep 27, 20261,001-5,000682 contacts →

Exact match

“WEngage creates the best and authentic customer experiences driven by skilled employees, cutting-edge technology and certified working procedures.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchProvidencia, ChileHQ recorded Sep 27, 20261,001-5,000623 contacts →

Exact match

“Impulsamos el éxito de nuestros clientes a través de soluciones personalizadas en Contact Center y experiencia al cliente.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchSalisbury, NC, United StatesHQ recorded Sep 27, 2026501-1,000542 contacts →

Exact match

“We are customer service experts.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchRio De Janeiro, BrazilHQ recorded Sep 27, 20261,001-5,000529 contacts →

Exact match

“A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchAlabang, PhilippinesHQ recorded Sep 27, 20261,001-5,000509 contacts →

Exact match

“ServiceFirst is a World Class Call Center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit your business with exceptional…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchCebu City, PhilippinesHQ recorded Sep 27, 20261,001-5,000504 contacts →

Exact match

“AZPIRED is a world-class provider of call center outsourcing services, proudly operating multiple locations across the Philippines.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchKuala Lumpur, MalaysiaHQ recorded Sep 27, 20261,001-5,000500 contacts →

Exact match

“Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchSão Paulo, BrazilHQ recorded Sep 27, 2026201-500474 contacts →

Exact match

“A HOME AGENT S.A.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 2,244 captive call center services worldwide

See the full list, filter by size, metro and specialty, and access 5,740 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Captive call center services worldwide at a glance

As of Sep 27, 2026
6.3%Verified-email coverage
40.7Average contacts per company
51-200Median size (employees)
1.8%Largest-city concentration · Lahore
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
311
11-50
724
51-200
683
201-500
250
501-1,000
143
1,001-5,000
103
5,001-10,000
15
10001+
11

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for captive call center services are linked below.
What qualifies
Company records worldwide whose business descriptions match “captive call center services” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,740 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Captive call center services by location

12 lists · largest first

Every Captive call center services list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “captive call center services”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many captive call center services are there worldwide?

RevenueBase identified 2,244 company matches for captive call center services worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Afni, INC tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most captive call center services?

The United States leads with 386 companies, followed by India (181) and the Philippines (84). Every captive call center services list by country and city is linked on this page.

Which city has the most captive call center services?

Lahore leads with 41 company records, followed by Rawalpindi (38) and Islamabad (25).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,740 professional contacts with verified work emails tracked across these 2,244 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.