Company lists · Data refreshed September 2026

Top 25 Call center quality assurance software companies worldwide

RevenueBase identified 603 call center quality assurance software companies worldwide as of September 2026 and tracks 11,243 professional contacts across them, including 2,189 with verified work emails. The United States is the largest market and London the largest hub.

This list covers call center quality assurance software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for call center quality assurance software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
603Companies
11,243Contacts tracked
2,189Verified emails
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The 25 largest call center quality assurance software companies worldwide

Ranked by team size
Top 25 of 603 call center quality assurance software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center quality assurance software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBogotá, ColombiaHQ checked Sep 27, 2026201-500494 contacts →

Strong evidence

“Empowering growth-driven technology companies with reliable and efficient software quality assurance solutions, our QA services specialize in QA automation, staff augmentation…”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceIndianapolis, IN, United StatesHQ checked Sep 27, 2026501-1,000417 contacts →

Strong evidence

“iLAB specializes in Software Quality Assurance services, providing global solutions to our customers.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceHoesbach, United StatesHQ checked Sep 27, 2026201-500231 contacts →

Indirect evidence

“ASC turns communication into trust.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceBengaluru, IndiaHQ checked Sep 27, 202651-200206 contacts →

Indirect evidence

“Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceMountain View, CA, United StatesHQ checked Sep 27, 202651-200186 contacts →

Partial evidence

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceFort Myers, FL, United StatesHQ checked Sep 27, 2026201-500161 contacts →

Partial evidence

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceLong Island, FL, United StatesHQ checked Sep 27, 202651-200155 contacts →

Strong evidence

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceChennai, IndiaHQ checked Sep 27, 202651-200150 contacts →

Indirect evidence

“Codoid Innovations – a futuristic QA Company - offers you innovative technology solutions that are guaranteed to accelerate your business, keep existing customers engaged, and…”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceAtlanta, GA, United StatesHQ checked Sep 27, 2026501-1,000132 contacts →

Partial evidence

“On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceAtlanta, GA, United StatesHQ checked Sep 27, 20265,001-10,000120 contacts →

Partial evidence

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceRivas-vaciamadrid, SpainHQ checked Sep 27, 202651-200118 contacts →

Partial evidence

“Compañía creada en 1995 especializada en el Desarrollo, Instalación, Mantenimiento y Evolución de Soluciones para Contact Centers.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceBannockburn, IL, United StatesHQ checked Sep 27, 202651-200117 contacts →

Partial evidence

“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceMold, United StatesHQ checked Sep 27, 202651-200116 contacts →

Partial evidence

“Transforming Contact Centers with Real-Time Intelligence Founded in 1993, QPC has spent over three decades at the forefront of contact center innovation.”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceSisli, TürkiyeHQ checked Sep 27, 2026501-1,000111 contacts →

Indirect evidence

“İleri düzey satış stratejileri, memnuniyet ve anket hizmetleri, denetim aramaları, hizmet odaklı özel çalışmaları ile sektörde adından söz ettiren Pozitif Kurumsal A.Ş, alt…”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceBenito Juarez, MexicoHQ checked Sep 27, 202651-200101 contacts →

Strong evidence

“Nuxiba has over 25 years of experience in engineering software for improving the operation of hundreds of contact centers around the world.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceDubai, United Arab EmiratesHQ checked Sep 27, 202651-20089 contacts →

Indirect evidence

“Voxtron Middle East (VME), based in Dubai, U.A.E, has regional presence across Qatar, Oman and India.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceEthekwini, South AfricaHQ checked Sep 27, 202651-20088 contacts →

Indirect evidence

“Our approach has been specifically designed with operational delivery in mind.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceDresden, GermanyHQ checked Sep 27, 202651-20083 contacts →

Indirect evidence

“Everybody likes great service.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceDurban, South AfricaHQ checked Sep 27, 202651-20083 contacts →

Partial evidence

“We are a specialist independent interaction quality monitoring service based in Durban, South Africa.”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceCoeur D'alene, ID, United StatesHQ checked Sep 27, 202651-20078 contacts →

Strong evidence

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceMinneapolis, MN, United StatesHQ checked Sep 27, 2026501-1,00061 contacts →

Indirect evidence

“Calabrio is a trusted ally to leading brands.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceLos Angeles, CA, United StatesHQ checked Sep 27, 202651-20060 contacts →

Indirect evidence

“Home of CSAT.AI.”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceIrelandHQ checked Sep 27, 202611-5059 contacts →

Strong evidence

“Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great…”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceJericho, NY, PalestineHQ checked Sep 27, 202651-20059 contacts →

Indirect evidence

“Nectar collects, correlates and presents your organization’s most important customer, agent and user experience data to give you the actionable insights and information you need…”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 603 call center quality assurance software companies worldwide

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Call center quality assurance software companies worldwide at a glance

As of Sep 27, 2026
19.5%Verified-email coverage
18.6Average contacts per company
11-50Median size (employees)
2.2%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
212
11-50
241
51-200
109
201-500
21
501-1,000
12
1,001-5,000
3
5,001-10,000
3
10001+
1

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center quality assurance software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for call center quality assurance software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “call center quality assurance software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center quality assurance software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center quality assurance software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,189 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call center quality assurance software companies by location

3 lists · largest first

Every Call center quality assurance software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center quality assurance software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center quality assurance software companies are there worldwide?

RevenueBase identified 603 call center quality assurance software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SQA, headquartered in Bogota, tops this list with the largest team on record.

Which country has the most call center quality assurance software companies?

The United States leads with 157 companies, followed by the United Kingdom (42) and Brazil (38). Every call center quality assurance software companies list by country and city is linked on this page.

Which city has the most call center quality assurance software companies?

London leads with 13 headquartered companies, followed by Sao Paulo (13) and Atlanta (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,189 verified decision-maker contacts tracked across these 603 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.