Company lists · Data refreshed September 2026

Top 25 Call center management software companies worldwide

RevenueBase identified 3,031 call center management software companies worldwide as of September 2026 and tracks 93,178 professional contacts across them, including 13,942 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers call center management software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for call center management software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
3,031Companies
93,178Contacts tracked
13,942Verified emails
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The 25 largest call center management software companies worldwide

Ranked by team size
Top 25 of 3,031 call center management software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center management software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSan Mateo, CA, United StatesHQ checked Sep 27, 20261,001-5,0007,034 contacts →

Indirect evidence

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceBeyoglu, TürkiyeHQ checked Sep 27, 202610001+6,167 contacts →

Indirect evidence

“Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceTaboão Da Serra, BrazilHQ checked Sep 27, 20265,001-10,0003,785 contacts →

Partial evidence

“Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceRecife, BrazilHQ checked Sep 27, 20261,001-5,0002,531 contacts →

Strong evidence

“O Grupo Provider é uma companhia de excelência que atua no Brasil e no Exterior, desenvolvendo soluções inovadoras em produtos e serviços de gestão e operação de Call Center…”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceMahwah, NJ, United StatesHQ checked Sep 27, 20261,001-5,0001,536 contacts →

Indirect evidence

“DialAmerica is now Aucera.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceVitória, BrazilHQ checked Sep 27, 20261,001-5,0001,212 contacts →

Partial evidence

“Fundada em pelo atual presidente Amós Alves de Souza, a Sollo Brasil Contact Center é uma empresa de relacionamento que atua nacionalmente, desenvolvendo, implementando e operando…”

Source: RevenueBase Database · checked Sep 27, 2026
7Partial evidenceHyderabad, IndiaHQ checked Sep 27, 20261,001-5,0001,076 contacts →

Partial evidence

“Even the markets know that we’re the good call’!”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceHorsham, PA, United StatesHQ checked Sep 27, 2026501-1,000883 contacts →

Indirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceBoulder, CO, United StatesHQ checked Sep 27, 20261,001-5,000878 contacts →

Indirect evidence

“Decades of expertise distilled into innovative workforce tools.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceRoy, UT, United StatesHQ checked Sep 27, 20261,001-5,000792 contacts →

Indirect evidence

“Focus was founded in 1995.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceFortaleza, BrazilHQ checked Sep 27, 20261,001-5,000701 contacts →

Partial evidence

“A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceMontréal, CanadaHQ checked Sep 27, 2026501-1,000589 contacts →

Partial evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceHouston, TX, United StatesHQ checked Sep 27, 2026501-1,000561 contacts →

Strong evidence

“We build fully managed call centers: Software build outs Hiring Training Integrations”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceHyderabad, IndiaHQ checked Sep 27, 2026201-500527 contacts →

Indirect evidence

“Telecom Applications are one of the fastest-changing technologies of today.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceSão Paulo, BrazilHQ checked Sep 27, 202651-200518 contacts →

Indirect evidence

“A DDS é uma empresa de tecnologia especializada na integração de sistemas.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceBristol, CT, United StatesHQ checked Sep 27, 20261,001-5,000513 contacts →

Indirect evidence

“American Customer Care specializes in providing individualized contact with your customers.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceKuala Lumpur, MalaysiaHQ checked Sep 27, 20261,001-5,000500 contacts →

Strong evidence

“Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceAtlanta, GA, United StatesHQ checked Sep 27, 20261,001-5,000478 contacts →

Partial evidence

“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceBangalore, IndiaHQ checked Sep 27, 202651-200467 contacts →

Indirect evidence

“WyzMindz Solutions Pvt.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceCapital Federal, ArgentinaHQ checked Sep 27, 2026501-1,000466 contacts →

Partial evidence

“En Activo Contact Center brindamos un completo servicio de gestión de contactos priorizando la tecnología como parte de nuestra vocación.”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceSan Fernando De Henares, SpainHQ checked Sep 27, 20265,001-10,000459 contacts →

Partial evidence

“Unitono es un referente en el sector del Contact Center.”

Source: RevenueBase Database · checked Sep 27, 2026
22Strong evidenceCairo, EgyptHQ checked Sep 27, 20261,001-5,000447 contacts →

Strong evidence

“Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceSanta Ana, CA, United StatesHQ checked Sep 27, 2026501-1,000431 contacts →

Partial evidence

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceSantiago, ChileHQ checked Sep 27, 20261,001-5,000425 contacts →

Indirect evidence

“Nuestros servicios contribuyen al desarrollo de negocios más rentables, ya que poseemos la experiencia y tecnología que nos permite trabajar en el descubrimiento de nuevas…”

Source: RevenueBase Database · checked Sep 27, 2026
25Partial evidenceSantiago, ChileHQ checked Sep 27, 202651-200387 contacts →

Partial evidence

“En e‑Contact nacimos con el propósito de transformar los Centros de Contacto en verdaderos Centros de Experiencia, entendiendo la atención al cliente como un sistema estratégico y…”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 3,031 call center management software companies worldwide

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Call center management software companies worldwide at a glance

As of Sep 27, 2026
15.0%Verified-email coverage
30.7Average contacts per company
11-50Median size (employees)
2.4%Largest-city concentration · Sao Paulo
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
783
11-50
1,157
51-200
698
201-500
188
501-1,000
95
1,001-5,000
92
5,001-10,000
8
10001+
5

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center management software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for call center management software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “call center management software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center management software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center management software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 13,942 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call center management software companies by location

17 lists · largest first

Every Call center management software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center management software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center management software companies are there worldwide?

RevenueBase identified 3,031 call center management software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Freshworks, headquartered in San Mateo, tops this list with the largest team on record.

Which country has the most call center management software companies?

The United States leads with 581 companies, followed by Brazil (202) and India (188). Every call center management software companies list by country and city is linked on this page.

Which city has the most call center management software companies?

Sao Paulo leads with 72 headquartered companies, followed by London (29) and Lahore (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 13,942 verified decision-maker contacts tracked across these 3,031 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.