Company lists · Data refreshed September 2026
Top 25 Call center management software companies worldwide
RevenueBase identified 3,031 call center management software companies worldwide as of September 2026 and tracks 93,178 professional contacts across them, including 13,942 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.
This list covers call center management software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for call center management software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest call center management software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 7,034 contacts → | ||||
Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 6,167 contacts → | ||||
Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 3,785 contacts → | ||||
Partial evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 2,531 contacts → | ||||
Strong evidence “O Grupo Provider é uma companhia de excelência que atua no Brasil e no Exterior, desenvolvendo soluções inovadoras em produtos e serviços de gestão e operação de Call Center…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 1,536 contacts → | ||||
Indirect evidence “DialAmerica is now Aucera.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,212 contacts → | ||||
Partial evidence “Fundada em pelo atual presidente Amós Alves de Souza, a Sollo Brasil Contact Center é uma empresa de relacionamento que atua nacionalmente, desenvolvendo, implementando e operando…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 1,076 contacts → | ||||
Partial evidence “Even the markets know that we’re the good call’!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 883 contacts → | ||||
Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 878 contacts → | ||||
Indirect evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 792 contacts → | ||||
Indirect evidence “Focus was founded in 1995.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 701 contacts → | ||||
Partial evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 589 contacts → | ||||
Partial evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 561 contacts → | ||||
Strong evidence “We build fully managed call centers: Software build outs Hiring Training Integrations” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 527 contacts → | ||||
Indirect evidence “Telecom Applications are one of the fastest-changing technologies of today.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 518 contacts → | ||||
Indirect evidence “A DDS é uma empresa de tecnologia especializada na integração de sistemas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 513 contacts → | ||||
Indirect evidence “American Customer Care specializes in providing individualized contact with your customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 500 contacts → | ||||
Strong evidence “Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 478 contacts → | ||||
Partial evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 467 contacts → | ||||
Indirect evidence “WyzMindz Solutions Pvt.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 466 contacts → | ||||
Partial evidence “En Activo Contact Center brindamos un completo servicio de gestión de contactos priorizando la tecnología como parte de nuestra vocación.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 459 contacts → | ||||
Partial evidence “Unitono es un referente en el sector del Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 447 contacts → | ||||
Strong evidence “Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 431 contacts → | ||||
Partial evidence “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 425 contacts → | ||||
Indirect evidence “Nuestros servicios contribuyen al desarrollo de negocios más rentables, ya que poseemos la experiencia y tecnología que nos permite trabajar en el descubrimiento de nuevas…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 387 contacts → | ||||
Partial evidence “En e‑Contact nacimos con el propósito de transformar los Centros de Contacto en verdaderos Centros de Experiencia, entendiendo la atención al cliente como un sistema estratégico y…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call center management software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names call center management software companies.
- Partial evidence
- Its own public description names part of call center management software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name call center management software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 3,031 call center management software companies worldwide
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Call center management software companies worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center management software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for call center management software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “call center management software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center management software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among call center management software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 13,942 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Call center management software companies by location
17 lists · largest firstEvery Call center management software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Call center management software companies based in the United States581
- Call center management software companies based in Brazil202
- Call center management software companies based in India188
- Call center management software companies based in the United Kingdom106
- Call center management software companies based in Türkiye69
- Call center management software companies based in Italy66
- Call center management software companies based in Canada65
- Call center management software companies based in Spain63
- Call center management software companies based in France62
- Call center management software companies based in Mexico56
- Call center management software companies based in Germany51
- Call center management software companies based in the Philippines46
- Call center management software companies based in Australia35
- Call center management software companies based in Israel35
- Call center management software companies based in the Netherlands35
- Call center management software companies based in Argentina32
- Call center management software companies based in South Africa28
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center management software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many call center management software companies are there worldwide?
RevenueBase identified 3,031 call center management software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Freshworks, headquartered in San Mateo, tops this list with the largest team on record.
Which country has the most call center management software companies?
The United States leads with 581 companies, followed by Brazil (202) and India (188). Every call center management software companies list by country and city is linked on this page.
Which city has the most call center management software companies?
Sao Paulo leads with 72 headquartered companies, followed by London (29) and Lahore (26).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 13,942 verified decision-maker contacts tracked across these 3,031 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.