Company lists · Data refreshed September 2026
Top 25 Automated customer service software companies worldwide
RevenueBase identified 7,328 automated customer service software companies worldwide as of September 2026 and tracks 92,738 professional contacts across them, including 22,759 with verified work emails. The United States is the largest market and London the largest hub.
This list covers automated customer service software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for automated customer service software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest automated customer service software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 8,461 contacts → | ||||
Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 2,964 contacts → | ||||
Partial evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,991 contacts → | ||||
Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 1,638 contacts → | ||||
Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,473 contacts → | ||||
Indirect evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 1,444 contacts → | ||||
Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 1,316 contacts → | ||||
Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 1,174 contacts → | ||||
Indirect evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 804 contacts → | ||||
Partial evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 763 contacts → | ||||
Strong evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 759 contacts → | ||||
Strong evidence “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 705 contacts → | ||||
Partial evidence “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 691 contacts → | ||||
Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 630 contacts → | ||||
Strong evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 561 contacts → | ||||
Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 530 contacts → | ||||
Partial evidence “Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 490 contacts → | ||||
Partial evidence “Give your customers a voice with ResQ.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 450 contacts → | ||||
Strong evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 448 contacts → | ||||
Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 438 contacts → | ||||
Partial evidence “Omilia is the global standard for AI-driven customer service transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 432 contacts → | ||||
Partial evidence “Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 399 contacts → | ||||
Partial evidence “Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 389 contacts → | ||||
Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 373 contacts → | ||||
Partial evidence “Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: automated customer service software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names automated customer service software companies.
- Partial evidence
- Its own public description names part of automated customer service software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name automated customer service software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 7,328 automated customer service software companies worldwide
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 22,759 reachable decision-makers.
Free signup · no credit card
Automated customer service software companies worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among automated customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for automated customer service software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “automated customer service software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names automated customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among automated customer service software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 22,759 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Automated customer service software companies by location
28 lists · largest firstEvery Automated customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Automated customer service software companies based in the United States1,250
- Automated customer service software companies based in India511
- Automated customer service software companies based in Brazil378
- Automated customer service software companies based in the United Kingdom363
- Automated customer service software companies based in Canada191
- Automated customer service software companies based in Germany164
- Automated customer service software companies based in France128
- Automated customer service software companies based in Spain125
- Automated customer service software companies based in Australia112
- Automated customer service software companies based in the United Arab Emirates95
- Automated customer service software companies based in the Netherlands94
- Automated customer service software companies based in Pakistan92
- Automated customer service software companies based in Argentina70
- Automated customer service software companies based in Mexico61
- Automated customer service software companies based in Italy56
- Automated customer service software companies based in Poland50
- Automated customer service software companies based in Türkiye48
- Automated customer service software companies based in Israel46
- Automated customer service software companies based in Finland28
- Automated customer service software companies based in Indonesia28
- Automated customer service software companies based in Sweden25
Cities
- Automated customer service software companies based in San Francisco, United States95
- Automated customer service software companies based in New York, United States71
- Automated customer service software companies based in Miami, United States48
- Automated customer service software companies based in Austin, United States44
- Automated customer service software companies based in Bangalore, India44
- Automated customer service software companies based in Los Angeles, United States36
- Automated customer service software companies based in Noida, India25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names automated customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many automated customer service software companies are there worldwide?
RevenueBase identified 7,328 automated customer service software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
24 7.ai, headquartered in Campbell, tops this list with the largest team on record.
Which country has the most automated customer service software companies?
The United States leads with 1,250 companies, followed by India (511) and Brazil (378). Every automated customer service software companies list by country and city is linked on this page.
Which city has the most automated customer service software companies?
London leads with 196 headquartered companies, followed by Sao Paulo (106) and San Francisco (95).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 22,759 verified decision-maker contacts tracked across these 7,328 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 7,328 automated customer service software companies worldwide. Start with a free account, no credit card.
Download this list →Related lists
Browse the directory
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.