Company lists · Data refreshed September 2026

Top 25 Automated customer service software companies worldwide

RevenueBase identified 7,328 company matches for automated customer service software companies worldwide as of September 2026 and tracks 92,738 professional contacts across them, including 22,759 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for automated customer service software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for automated customer service software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
7,328Companies
92,738Contacts tracked
22,759Verified emails
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The 25 largest automated customer service software companies worldwide

Ranked by team size
Top 25 of 7,328 company matches for automated customer service software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCampbell, CA, United StatesHQ recorded Sep 27, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMelville, NY, United StatesHQ recorded Sep 27, 20265,001-10,0003,852 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchNacogdoches, TX, United StatesHQ recorded Sep 27, 20261,001-5,0002,964 contacts →

Exact match

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchLondon, United KingdomHQ recorded Sep 27, 20261,001-5,0001,991 contacts →

Exact match

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchScottsdale, AZ, United StatesHQ recorded Sep 27, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchSan Ramon, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchBoise, ID, United StatesHQ recorded Sep 27, 20261,001-5,0001,174 contacts →

Exact match

“The First AI-Native Contact Center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchAustin, TX, United StatesHQ recorded Sep 27, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchSunnyvale, CA, United StatesHQ recorded Sep 27, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchBreda, NetherlandsHQ recorded Sep 27, 20261,001-5,000705 contacts →

Exact match

“CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchBangalore, IndiaHQ recorded Sep 27, 20261,001-5,000691 contacts →

Exact match

“Exotel is your AI transformation partner for customer engagement and experience.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchBangalore, IndiaHQ recorded Sep 27, 2026201-500630 contacts →

Exact match

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026201-500561 contacts →

Exact match

“Sierra helps businesses build better, more human customer experiences with AI.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchWrexham, United KingdomHQ recorded Sep 27, 20261,001-5,000530 contacts →

Exact match

“Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 27, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchChennai, IndiaHQ recorded Sep 27, 20261,001-5,000450 contacts →

Exact match

“Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchPalo Alto, CA, United StatesHQ recorded Sep 27, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchLarnaca, CyprusHQ recorded Sep 27, 2026201-500438 contacts →

Exact match

“Omilia is the global standard for AI-driven customer service transformation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchBerlin, GermanyHQ recorded Sep 27, 2026201-500432 contacts →

Exact match

“Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchLund, SwedenHQ recorded Sep 27, 2026201-500399 contacts →

Exact match

“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchMangalore, IndiaHQ recorded Sep 27, 20261,001-5,000389 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchRedwood City, CA, United StatesHQ recorded Sep 27, 2026201-500373 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 7,328 automated customer service software companies worldwide

See the full list, filter by size, metro and specialty, and access 22,759 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Automated customer service software companies worldwide at a glance

As of Sep 27, 2026
24.5%Verified-email coverage
12.7Average contacts per company
1-10Median size (employees)
2.7%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
5,174
11-50
1,578
51-200
396
201-500
94
501-1,000
35
1,001-5,000
35
5,001-10,000
2
10001+
8

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for automated customer service software companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “automated customer service software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 22,759 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Automated customer service software companies by location

29 lists · largest first

Every Automated customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “automated customer service software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many automated customer service software companies are there worldwide?

RevenueBase identified 7,328 company matches for automated customer service software companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most automated customer service software companies?

The United States leads with 1,250 companies, followed by India (511) and Brazil (378). Every automated customer service software companies list by country and city is linked on this page.

Which city has the most automated customer service software companies?

London leads with 196 company records, followed by Sao Paulo (106) and San Francisco (95).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 22,759 professional contacts with verified work emails tracked across these 7,328 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.