Company lists · Data refreshed September 2026
Top 25 AI powered customer service software companies worldwide
RevenueBase identified 26,559 AI powered customer service software companies worldwide as of September 2026 and tracks 982,210 professional contacts across them, including 278,787 with verified work emails. The United States is the largest market and London the largest hub.
This list covers AI powered customer service software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI powered customer service software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI powered customer service software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 326,658 contacts → | ||||
Partial evidence “Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 86,470 contacts → | ||||
Strong evidence “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 77,129 contacts → | ||||
Partial evidence “We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 20,235 contacts → | ||||
Partial evidence “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 17,310 contacts → | ||||
Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 14,976 contacts → | ||||
Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 14,658 contacts → | ||||
Partial evidence “Baidu is a leading AI company with strong Internet foundation, driven by our mission to “make the complicated world simpler through technology”.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 9,843 contacts → | ||||
Indirect evidence “Welcome to RWS!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 8,506 contacts → | ||||
Partial evidence “Founded in 1997, ValueLabs is a global Agentic AI services company.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 6,154 contacts → | ||||
Strong evidence “Fractal is a publicly listed global enterprise AI company with a vision to power every human decision in the enterprise.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 5,840 contacts → | ||||
Partial evidence “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 5,770 contacts → | ||||
Strong evidence “Global leader in digital customer experience management, back office processing, trust and safety, and AI services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 4,619 contacts → | ||||
Partial evidence “We are AI/R.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 3,622 contacts → | ||||
Partial evidence “Outpace everyone with the best AI work platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI powered customer service software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI powered customer service software companies.
- Partial evidence
- Its own public description names part of AI powered customer service software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI powered customer service software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 26,559 AI powered customer service software companies worldwide
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AI powered customer service software companies worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for AI powered customer service software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “AI powered customer service software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI powered customer service software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 278,787 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI powered customer service software companies by location
100 lists · largest firstEvery AI powered customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- AI powered customer service software companies based in the United States4,995
- AI powered customer service software companies based in India2,434
- AI powered customer service software companies based in the United Kingdom1,236
- AI powered customer service software companies based in Brazil874
- AI powered customer service software companies based in Canada757
- AI powered customer service software companies based in Germany619
- AI powered customer service software companies based in Australia511
- AI powered customer service software companies based in France487
- AI powered customer service software companies based in Spain426
- AI powered customer service software companies based in the United Arab Emirates408
- AI powered customer service software companies based in Pakistan356
- AI powered customer service software companies based in the Netherlands335
- AI powered customer service software companies based in Italy220
- AI powered customer service software companies based in Singapore210
- AI powered customer service software companies based in Türkiye191
- AI powered customer service software companies based in Mexico171
- AI powered customer service software companies based in Argentina166
- AI powered customer service software companies based in South Africa159
- AI powered customer service software companies based in Poland149
- AI powered customer service software companies based in Colombia133
- AI powered customer service software companies based in Japan132
- AI powered customer service software companies based in Israel131
- AI powered customer service software companies based in Sweden123
- AI powered customer service software companies based in Switzerland111
- AI powered customer service software companies based in Chile106
- AI powered customer service software companies based in Indonesia98
- AI powered customer service software companies based in Belgium92
- AI powered customer service software companies based in South Korea91
- AI powered customer service software companies based in Malaysia85
- AI powered customer service software companies based in Portugal83
- AI powered customer service software companies based in Austria81
- AI powered customer service software companies based in Saudi Arabia81
- AI powered customer service software companies based in Finland78
- AI powered customer service software companies based in New Zealand76
- AI powered customer service software companies based in Egypt73
- AI powered customer service software companies based in Romania71
- AI powered customer service software companies based in Ireland69
- AI powered customer service software companies based in Denmark63
- AI powered customer service software companies based in Estonia60
- AI powered customer service software companies based in Hong Kong59
- AI powered customer service software companies based in Taiwan54
- AI powered customer service software companies based in Norway53
- AI powered customer service software companies based in Thailand39
- AI powered customer service software companies based in Greece36
- AI powered customer service software companies based in Cyprus35
- AI powered customer service software companies based in Uruguay35
- AI powered customer service software companies based in Hungary34
- AI powered customer service software companies based in Bulgaria32
Cities
- AI powered customer service software companies based in San Francisco, United States436
- AI powered customer service software companies based in New York, United States333
- AI powered customer service software companies based in Sao Paulo, Brazil272
- AI powered customer service software companies based in Toronto, Canada262
- AI powered customer service software companies based in Bengaluru, India203
- AI powered customer service software companies based in Bangalore, India200
- AI powered customer service software companies based in Austin, United States188
- AI powered customer service software companies based in Hyderabad, India170
- AI powered customer service software companies based in Miami, United States170
- AI powered customer service software companies based in Pune, India155
- AI powered customer service software companies based in Sydney, Australia152
- AI powered customer service software companies based in Mumbai, India141
- AI powered customer service software companies based in Madrid, Spain135
- AI powered customer service software companies based in Los Angeles, United States132
- AI powered customer service software companies based in Berlin, Germany122
- AI powered customer service software companies based in Chennai, India118
- AI powered customer service software companies based in Noida, India118
- AI powered customer service software companies based in Melbourne, Australia113
- AI powered customer service software companies based in Barcelona, Spain104
- AI powered customer service software companies based in Dover, United States95
- AI powered customer service software companies based in New Delhi, India95
- AI powered customer service software companies based in Ahmedabad, India90
- AI powered customer service software companies based in Gurugram, India86
- AI powered customer service software companies based in Sheridan, United States81
- AI powered customer service software companies based in Vancouver, Canada79
- AI powered customer service software companies based in Dallas, United States78
- AI powered customer service software companies based in Chicago, United States77
- AI powered customer service software companies based in Houston, United States77
- AI powered customer service software companies based in Atlanta, United States74
- AI powered customer service software companies based in Montreal, Canada72
- AI powered customer service software companies based in Boston, United States67
- AI powered customer service software companies based in San Jose, United States65
- AI powered customer service software companies based in Seattle, United States59
- AI powered customer service software companies based in Wilmington, United States54
- AI powered customer service software companies based in San Diego, United States52
- AI powered customer service software companies based in Tampa, United States50
- AI powered customer service software companies based in Palo Alto, United States49
- AI powered customer service software companies based in Gurgaon, India48
- AI powered customer service software companies based in Orlando, United States46
- AI powered customer service software companies based in Las Vegas, United States44
- AI powered customer service software companies based in Munich, Germany42
- AI powered customer service software companies based in Denver, United States40
- AI powered customer service software companies based in Hamburg, Germany40
- AI powered customer service software companies based in Newark, United States39
- AI powered customer service software companies based in Belo Horizonte, Brazil37
- AI powered customer service software companies based in Jaipur, India37
- AI powered customer service software companies based in Charlotte, United States36
- AI powered customer service software companies based in Rio De Janeiro, Brazil35
- AI powered customer service software companies based in Calgary, Canada31
- AI powered customer service software companies based in Mountain View, United States27
- AI powered customer service software companies based in Sunnyvale, United States27
- AI powered customer service software companies based in Irvine, United States26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI powered customer service software companies are there worldwide?
RevenueBase identified 26,559 AI powered customer service software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Cognizant, headquartered in Teaneck, tops this list with the largest team on record.
Which country has the most AI powered customer service software companies?
The United States leads with 4,995 companies, followed by India (2,434) and the United Kingdom (1,236). Every AI powered customer service software companies list by country and city is linked on this page.
Which city has the most AI powered customer service software companies?
London leads with 701 headquartered companies, followed by San Francisco (438) and New York (333).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 278,787 verified decision-maker contacts tracked across these 26,559 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.