Company lists · Data refreshed September 2026

Top 25 AI powered customer service software companies worldwide

RevenueBase identified 26,559 AI powered customer service software companies worldwide as of September 2026 and tracks 982,210 professional contacts across them, including 278,787 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI powered customer service software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI powered customer service software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
26,559Companies
982,210Contacts tracked
278,787Verified emails
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The 25 largest AI powered customer service software companies worldwide

Ranked by team size
Top 25 of 26,559 AI powered customer service software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI powered customer service software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceTeaneck, NJ, United StatesHQ checked Sep 27, 202610001+326,658 contacts →

Partial evidence

“Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 202610001+86,470 contacts →

Strong evidence

“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceMadrid, MexicoHQ checked Sep 27, 202610001+77,129 contacts →

Partial evidence

“We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceBoston, MA, United StatesHQ checked Sep 27, 202610001+20,235 contacts →

Partial evidence

“Publicis Sapient is a technology company that provides enterprise AI platforms and services.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceFort Lauderdale, FL, United StatesHQ checked Sep 27, 202610001+17,310 contacts →

Partial evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceDenver, United StatesHQ checked Sep 27, 202610001+14,976 contacts →

Partial evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 27, 2026
7Partial evidenceBeijing, ChinaHQ checked Sep 27, 202610001+14,658 contacts →

Partial evidence

“Baidu is a leading AI company with strong Internet foundation, driven by our mission to “make the complicated world simpler through technology”.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceHoboken, NJ, United StatesHQ checked Sep 27, 20265,001-10,00010,721 contacts →

Partial evidence

“NiCE is transforming the world with AI that puts people first.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceMaidenhead, United KingdomHQ checked Sep 27, 20265,001-10,0009,843 contacts →

Indirect evidence

“Welcome to RWS!”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 27, 202610001+8,992 contacts →

Indirect evidence

“We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceHyderabad, United StatesHQ checked Sep 27, 20265,001-10,0008,506 contacts →

Partial evidence

“Founded in 1997, ValueLabs is a global Agentic AI services company.”

Source: RevenueBase Database · checked Sep 27, 2026
12Strong evidenceCampbell, CA, United StatesHQ checked Sep 27, 202610001+8,461 contacts →

Strong evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceDubai, United Arab EmiratesHQ checked Sep 27, 202610001+7,986 contacts →

Indirect evidence

“Say hAI to iSON!”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceMenlo Park, CA, United StatesHQ checked Sep 27, 20265,001-10,0007,347 contacts →

Partial evidence

“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidenceNew York, United StatesHQ checked Sep 27, 20265,001-10,0006,154 contacts →

Strong evidence

“Fractal is a publicly listed global enterprise AI company with a vision to power every human decision in the enterprise.”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceHighland Park, MI, United StatesHQ checked Sep 27, 202610001+5,840 contacts →

Partial evidence

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 27, 2026
18Strong evidenceWinnipeg, MB, CanadaHQ checked Sep 27, 202610001+5,770 contacts →

Strong evidence

“Global leader in digital customer experience management, back office processing, trust and safety, and AI services.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceNorcross, GA, United StatesHQ checked Sep 27, 202610001+4,785 contacts →

Partial evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceSan Francisco, United StatesHQ checked Sep 27, 20265,001-10,0004,619 contacts →

Partial evidence

“We are AI/R.”

Source: RevenueBase Database · checked Sep 27, 2026
21Strong evidenceNew York, NY, United StatesHQ checked Sep 27, 20261,001-5,0004,513 contacts →

Strong evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceMelville, NY, United StatesHQ checked Sep 27, 20265,001-10,0003,852 contacts →

Partial evidence

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceTel Aviv, IsraelHQ checked Sep 27, 20261,001-5,0003,622 contacts →

Partial evidence

“Outpace everyone with the best AI work platform.”

Source: RevenueBase Database · checked Sep 27, 2026
24Partial evidenceBurlington, MA, United StatesHQ checked Sep 27, 202610001+3,544 contacts →

Partial evidence

“Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.”

Source: RevenueBase Database · checked Sep 27, 2026
25Partial evidenceBagneux, FranceHQ checked Sep 27, 20261,001-5,0003,472 contacts →

Partial evidence

“Quadient designs and builds human-centered, AI-driven automation solutions for business communications.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 26,559 AI powered customer service software companies worldwide

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 278,787 reachable decision-makers.

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AI powered customer service software companies worldwide at a glance

As of Sep 27, 2026
28.4%Verified-email coverage
37.0Average contacts per company
1-10Median size (employees)
2.6%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
18,317
11-50
6,108
51-200
1,443
201-500
364
501-1,000
117
1,001-5,000
113
5,001-10,000
24
10001+
49

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI powered customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for AI powered customer service software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “AI powered customer service software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI powered customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI powered customer service software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 278,787 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI powered customer service software companies by location

100 lists · largest first

Every AI powered customer service software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI powered customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI powered customer service software companies are there worldwide?

RevenueBase identified 26,559 AI powered customer service software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cognizant, headquartered in Teaneck, tops this list with the largest team on record.

Which country has the most AI powered customer service software companies?

The United States leads with 4,995 companies, followed by India (2,434) and the United Kingdom (1,236). Every AI powered customer service software companies list by country and city is linked on this page.

Which city has the most AI powered customer service software companies?

London leads with 701 headquartered companies, followed by San Francisco (438) and New York (333).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 278,787 verified decision-maker contacts tracked across these 26,559 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.